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Cabela's Complaints & Reviews

Cabela's / 800 grain ridge hunting boots

Boots fraudulent on Nov 29, 2018

I was at the Grandville MI store this morning 9am, entered the store went to customer service and I told the x2 customer service representatives that I wanted to exchange the defective boots that are barely 11months old as the stitching near sole and heal were undone, I was to I need a...

Cabela's / employee

Mike01357 on Nov 26, 2018

I was in your Saginaw branch November 25. About 2:30 Was trying to get assistance. My question is do you make it common practice to hire pot smokers in your store. The guy who I guess tried to assist me smelled like he just got done smoking. He wreaked of pot. I buy a lot of gear in your...

Cabela's / sales floor employees

Ladybug1018 on Nov 24, 2018

I went into the fitting room to try on some pants and outisde of the room there is only one sign stating no more than 5 items. Nothing posted about being counted in or seeing an employee first. As I was trying them on an employee knocked on the door asked if I had been counted in first I...

Cabela's / cabela’s customer service

Doc68 on Oct 25, 2018

I spent 45 minutes selecting a pair of boots that I liked, when I found the pair I wanted to buy they were displayed at $199.00 found directly under the display price. Upon checkout the price was $15 more expensive. When I asked for the price to be corrected, I was told it was my...

Cabela's / customer service

Maurice51 on Oct 15, 2018

My name is Maurice Miller & my Cabelas credit card has been missing for over 24 hours. Customer service has been far from helpful in my attempts to simply deactivate this card. I have spent easily over four hours on hold & the two times I actually got a person on the line I was hung up on...

Cabela's / free 2 day shipping

timgreen on Oct 8, 2018

The web page said any order over 50.00 dollars you could get free 2 day shipping so i placed my order then she said i dont get it in two days because i ordered after 4 p.m. eastern time and my blind didnt qualify for two day shipping. Maybe im wro8ng but when you advertize free 2 day...

Cabela's / zv 18 - nightmare

aaron otto on Oct 3, 2018

Dear anyone who wants to buy a boat at Cabellas: I don't know where to turn to have had literally the worst experience of my consumer life with Cabellas in Woodbury on the largest purchase outside my home of my life. 1. Purchased a Nitro ZV18 in June of 2018 * When we picked up the boat...

Cabela's / an employee named vince

Marcopolo915 on Sep 6, 2018

I walked into store and needed some assistance looking for an item. I saw a employee and asked him to help me . He was very rude he literally told me he was on break and walked away. I saw his name badge his name was Vince. I am very disappointed I shop at Cabela's at least once a week to...

Cabela's / shoes

Rod marsh on Aug 30, 2018

Went to buy a pair of shoes 2 years ago and they told me lifetime guarantee on workmanship and so I bought them and they ripped out in 6 months and they exchange them and now ripped out again and they said it was normal wear and tear cause I wore them everyday...what? Will never go back to...

Cabela's / customer service

JR Jackson on Aug 30, 2018

Was in Columbus Cabela's in June, looking at shoes at 9:30 am. Two employees, one a manager ( mike or mark and Richard ) walk past me a minimum of five times without acknowledging me, they were discussing resetting displays. I pondered this for a day and decided to contact Cabela'...

Cabela's / cuddeback digital camera

Daniel DeVane on Aug 27, 2018

In the sales brochure that ended on Sunday, August 26, you advertised the CuddeBack digital camera, E3 black flash, 20 mp, 21 LED for $75.00 regular $149.99. When I went yesterday, August 26, to the store in Garner, NC they were out of stock and I asked for a rain check. I was going to...

Cabela's / on time fish feeder advertising on line at cabela's

Debbie Jared on Aug 21, 2018

I purchased an On Time Fish Feeder(purchase order number 252094861). the litem number on line is IK-118577. The advertisement states as follows: "The Fish Feeder combo comes ready to mount to any 4 x 4 wooden dock post. The unit is equipped with a 150 lb capacity barrel, a steel band with...

Cabelas / firearms customer service personnel

Vini Lund on Jul 24, 2018

I purchased a compact pistol online from cabela's. I went to pick it up the person that helped me was very rude. I hand him my proper I.D. and my conceal carry permit. He asked me did you drive here? I said yes He asked me where's your Driver's licence I told him I don't have one on me...

Cabela's / a dog in the store/not a support dog

Terri Lynn Cloer Stroda on Jul 16, 2018

We were at the Springfield, Ore Cabelas. We walked up to customer service, and a lady was ahead of us waiting, she had a bigger dog, once we walked up, we stood several feet behind her, she had absolutely no control over this dog. This dog jumped at me and grabbed my hand with its teeth, I...

Cabela's / military discount for fishing license

Ekinz on Jun 7, 2018

On the 5th of June of 2018, I were at the Cabela's in Hamburg PA about 1:30 pm to purchase a fishing license with for military with I bought my license the for the past 3 yrs now but never have any problems but this time I got refuse from the customer service department and believe I do...

Cabela's / customer service support

Mimi_1981 on Jun 4, 2018

My boyfriend bought a pair of Oakleys Sunglasses a few months ago. After the sun came out and he started wearing them, he realized that they do not stay on his face. I contacted customer service via email May 20 2018 and explained that we cannot find the receipt and asked if we can do an...

Cabela's / indianapolis store personnel.

Dane Lobe on May 28, 2018

I had the rudest encounter with a store personnel I've ever had. I will never buy at your store again I will bad mouth you the rest of my life. Im canceling my card asap. None of my family or friends will ever buy off of you again. Even this complaint board doesn't work right. Your company...

Cabela's / boat seats

JessieL on May 3, 2018

Ordered boat seats online, to be shipped to store(Kansas City, ) on 4/15/2018. Online, it states that the item will arrive in 4-7 business days. So on 4/27(10 business later, ) I called Customer Service to check on the order, and was told they would look into and call me back by the end of...

Cabela's / firearms purchase

tem3006 on Apr 30, 2018

I just found out today my order has been cancled!! No Email! No phone call! Nothing until I checked the order status myself and had to call the service line. They confirmed that they did not have enough of the item in inventory to fill my order. When I submited my order online the website...

Cabela's / service, lack of product

Carriem Werts on Apr 23, 2018

I waited over 2 months for items I returned for exchange. Everytime I called no one could help me because they had no idea what they were talking about. All they could tell me is to" call back". You held my money and continued to tell me you would be in contact. Why does it take over two...