Complaints & Reviews

Refund not received!

On 7 March 2020 I ordered a pistol at Cabelas. When I got to the store in Albuquerque on 11 March, I discovered it was the model number was wrong, so I asked the clerk to cancel the order and issue a refund to my credit card. He said that he would do it and that it would take about 3 days to get the refund. It has been a week and no refund has shown up on my credit card. After contacting Cabels's national office I was informed that it would take two to three weeks to get the refund. So, in the meantime I am left in the position of having to pay $679.60 for which I should have received a refund. The customer service is horrible. The company is not responsive to customer concerns. I will never shop at Cabelas again.

clothing

Hello, Last Tuesday (December 3rd, 2019) approximately 3pm I was in the Saskatoon Cabela's to buy all...

service

I bought a new shotgun scope last year, your employee mounted it for me and left the metal caps off the scope, I called and the caps were at my door the next morning. Then when I removed the gun from my case at hunting camp, the scope fell on the floor! It was not mounted correctly! All the screws were not tightend properly!
I purchased a shotgun on sale last fall, had to wait 3 1/2 hours because there were only 2 people authorized to sell guns that day at your store, they kept appologizing to the 100+ people waiting. Today I drove to Calelas to purchase some fishing equipment for the next day, I found everything I needed and even some lures I didn't need till next year, however, after waiting in line the cashier said that He can't except the gift cards I have because the system is down, no appology was offered. WHY DOES SHOPPING AT YOUR STORE HAVE TO END WITH A BAD EXPERIENCE!
I am buying a new boat soon and was looking at the 20 foot Mako that was on display. Well let me assure you that will not happen now!

large cabela cot

I bought an extra large Cabela cot with a lifetime guarantee. A bolt sheared and I wanted it replaced. I...

service

First and last time in a Cabela's. I went in with a disassembled rifle (in a cardboard shipping box) to see...

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recent employee

Would like to point out a cross conflict in the staff of management when the store under went the merge with bass pro shops the store manager was not only over looking the store but also being a sub for human resource manager in which turns wrote in files of employees that put in two week notices I would like to see an action taken since this place original let other employees walk back on premesis after getting there jobs back

cabela's kalispell mt.

To Whom It May Concern, I put in for a carrier job, with Cabela's Kalispell MT. I feel that i just had the...

ultimate alaknak 12x12

I bought the ultimate alaknak tent from the bargain cave from the south Edmonton location, I knew it was a display model but I didn't think there should be any damage besides some weathering and streatching. When I took it out camping a couple days after the purchase I found out one window is completely trashed the plastic is split across the whole window. I looked at the other windows and they aren't split yet but after this summer I can't say they won't be. Also on the floor of the tent are some holes from improper set up that don't have a patch over them and there is a hole in the wall that was patched. I understand it's a display model but the price I payed for this tent makes me very unhappy with the condition it's in. I'm pretty close to writing reviews about this on public forums because when I went back to the store to see what they would do they offered me staff discount on a floor liner or roof protector I didn't go there to pay more money. This tent was a very exciting moment for me and my family we could never afford this tent without it being in the bargain cave but we also thought we'd get more then a tent full of holes I don't think it will even make it through the summer. So please I ask if you could do anything to rectify this for a young family who love to camp and thought this was going to be our dream tent. I don't think this tent should have even been for sale. In the photos of the window it's hard to see but the creases on all the windows like that are very close to coming apart.

ultimate alaknak 12x12
ultimate alaknak 12x12
ultimate alaknak 12x12
ultimate alaknak 12x12

Cabela's

ammunition

I am a long time customer of Cabela's and I shop in the East Hartford store location. On numerous occasions, I have been informed that the type of ammo I need is not in stock. Recent examples are the 20ga. Federal Sabot Slugs, and Herters brand rifle bullets.
The sales person checks, and I am told that there is plenty at the distribution center, but only a few boxes are slated for East Hartford; maybe I should try in a week or so.
My rifles are sighted in for a certain brand of ammunition and it's very inconvenient to have to switch brands and realign each time.
Shopping at Cabela's is still a good experience; please correct the poorly stocked ammunition problem.

800 grain ridge hunting boots

I was at the Grandville MI store this morning 9am, entered the store went to customer service and I told the...

Cabela's

employee

I was in your Saginaw branch November 25. About 2:30 Was trying to get assistance. My question is do you...

sales floor employees

I went into the fitting room to try on some pants and outisde of the room there is only one sign stating no...

cabela’s customer service

I spent 45 minutes selecting a pair of boots that I liked, when I found the pair I wanted to buy they were...

customer service

My name is Maurice Miller & my Cabelas credit card has been missing for over 24 hours. Customer service ha...

Garden City Credit Cards

free 2 day shipping

The web page said any order over 50.00 dollars you could get free 2 day shipping so i placed my order then...

zv 18 - nightmare

Dear anyone who wants to buy a boat at Cabellas: I don't know where to turn to have had literally the...

an employee named vince

I walked into store and needed some assistance looking for an item. I saw a employee and asked him to help me...

shoes

Went to buy a pair of shoes 2 years ago and they told me lifetime guarantee on workmanship and so I bought...

customer service

Was in Columbus Cabela's in June, looking at shoes at 9:30 am. Two employees, one a manager ( mike or mark...

cuddeback digital camera

In the sales brochure that ended on Sunday, August 26, you advertised the CuddeBack digital camera, E3 black...

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