Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
Cabela's Logo

Cabela's Customer Care Service

Cabela's Inc.

One Cabela Drive
United States - 69160

Customer Support Phone Numbers

+1 800 237 4444 15 4
+1 800 496 6329 0 0
+1 308 254 2200 0 0

Cabela's Complaints & Reviews

Cabela's / archery department i

Eddiejohn on Sep 19, 2017
I am writing this in hopes that the CEO, or owners of cabelas them selves read it. Me and my wife each bought a Excalibur Matrix 380 Crossbow, from the cabelas in Hamburg Tilden Township PA, we spent over 2, 200 on our bows and bolts, to us that was alot of money, but we wanted the best...

Cabela's / shipping services

DrewJK on Aug 11, 2017
I placed a $300.00 order for two trail cameras. I paid an extra shipping fee and was promised an over night delivery date of August 11th, which was a Friday. The Friday delivery was so I could enjoy the weekend and set up the cameras. The shipment never came and I was told that I wouldn't...

Cabela's / cabelas full draw boots - lifetime guarantee on workmanship and materials

Kent Francis on May 22, 2017
Purchased boots on Feb 16 of 2016. Soles have begun to separate from the rest of the shoes. Tread on bottom of boots still good. Uppers in good condition and boots are still waterproof. Sent back in as was described in Cabelas return policy. Hollie Stark in Customer returns sent back boot...

Cabela's / discrimination

Moore02 on May 20, 2017
Cabela's has been one of my family's favorites stores since it opened. We love to buy all our fishing and camping needs at Cabela's. Every time we shop there we receive outstanding customer service. Today we went in because my brother-in-law was wanting to look at the handguns and possibly...

Cabelas / crimson trace laser grips

Scott vandermast on Mar 11, 2017
Hi, I want to start out by saying i love your stores and shop there often. You are an authorized dealer for crimson trace products. I am looking for model LG-325 laser grips for a Charter Arms revolver. It is not a stocked item and your associates tell me it can't be ordered. I guess im...

Cabela's / being racially profiled and embarrassed at the avon ohio location.

Adrean R Young on Mar 3, 2017
My name is Elder Adrean Young. I am an avid hunter and I carry a CCW which has me frequenting hunting stores and outdoorsman type shops to purchase guns, ammo, and equipment all the time. I was at the special opening and bring my daughters with me at times to enjoy the food and other...

Cabelas, Allen Texas / employees

texfoxylady9@gmail.com on Feb 16, 2017
I'm a employee at cabelas in Allen texas. I work in the warehouse. I have been in retail for 15yrs before I. Went to work at cabelas. I never in my life had the worst experience in working in retail until I work. You have a lead in the morning and he doesn't even know to treat hi...

Cabela's / barnett quad 400 avi crossbow

Bobby Wat on Dec 13, 2016
Taking an opposite handed practice shot with a Barnett Quad400AVI crossbow the string injured my thumb on my right hand. The string sliced half of my nail and caused a deep laceration to the tip of my thumb on my right hand. The injury was a fracture to the tip of my thumb and a cut that...

Cabela's / customer "service"

Rotten Customer Service on Nov 28, 2016
I placed an order at 10:23am PDT and learned from my mother-in-law that I'd ordered the wrong gloves for my father-in-law. I called customer service at around 2:05pm PDT and was told by the customer service lady that they were only allowed 4 hours to make an exchange after an order wa...

Cabelas / safety harness

Am_saunders45 on Nov 5, 2016
I buy all of my hunting accessories at cabelas. Drive an hour just to shop there and spend atleast $200 every time I go. Bought the safety harness for women which was $139.99 I wasn't satisfied with it so I tried to bring it back and they would not return it. I just wasted 2 hours of my...

Cabelas / false advertising/won't honor sale price as advertised

Craig Christensen on Sep 7, 2016
On August 25th at 9:00 am I entered the Farmington store in Utah with the intent to purchase a gun safe that was advertised in their Fall Great Outdoor days ad. I had forgot my ad at home so I picked one up at the front of the door to make sure I had the correct sku/upc for the safe so a...

Cabela's / not impressed

Mell on Jul 29, 2016
I have ordered an item from www.cabelas.ca and later they contacted me a said that my order was on back order because my item was no longer in stock. I really needed the product so I asked the lady on the phone if there was something she could do. She said she'll contact other stores and...

Cabelas / customer service/unethical behavior

gagnis on May 9, 2016
I ordered a vortex 6x24x50 pst scope from cabelas. This cost me a pretty penny, it is about a $1000.00 scope so you would assume that they would be pretty diligent about getting the product to me. NOPE they have yet to get the product to me supposedly they shipped it and it arrived but yet...

Cabela's / they do not stand behind what they sell.

Karl on May 3, 2016
I have ordered an item from Cabela's and paid over $250 for it. I was given a 2 year warranty, but when my item broke and I asked Cabela's for a replacement they refused to help and said that they only replace within 90 days! I told them that I had a 2 year warranty, but they really did...

Cabela's / worst customer service! refund process is ridiculous!

Shirley Hour on Feb 14, 2016
Your company has the worse customer service I have ever encountered. Return/refund policy system is totally dysfunctional. I will never buy from this company ever again. And I will make sure to let all my friends and family know to never your shop at cabela's! Worse company ever! Took...

Cabela's / online/customer service

Thomas1966 on Feb 12, 2016
This is not a question, it is a complaint. A few weeks ago I ordered some pants (4 pair). They arrived a week later, 3 pair were the correct size and 1 pair was not. The pants I ordered is for work, so it was important that I received them timely. Unfortunately Cabela's labeled the pants on...

Cabelas / return policy

Reviewer35255 on Jan 29, 2016
Recently i placed an order # 234017146 and it shipped directly from frogg toggs. There was no return label in the package so i contacted customer service at cabelas because the waders were too big. I have been wearing hunting waders for over 20yrs and have always worn a size 9, yet these...

Cabela's / terrible customer service

babels on Jan 20, 2016
Walked into Cabala's in Berlin Ma. Looking to purchase winter boots. Associate walked by me several times without even a glance. I was looking at a boot that is kept out back, not on the sale floor.. I drove quite a way and I had a gift card, so I waited. Associate walks by me to wait on...

Cabela's Inc / cabela's gift card offer (cobra marine radio)

Reviewer26422 on Dec 18, 2015
I submitted Cabela's Gift Card Offer for purchasing a Cobra MR HH450 CAMO and was supposed to receive a $15 gift card. I submitted the form on 9/18/2015, and have not received the card. I called the number on the form (Cobra-(773)889-3087) and was told the issue was with Cabela's. Cabela'...

Cabelas / information and details they provided were false

Reviewer52909 on Nov 27, 2015
Please report all unfair credit card practices to the FTC- we have a cabelas visa we have had for a few years and the limit was recently cut in half with no notification and the credit score information and details they provided was false. I've read many reports from others with thi...

Contact Us


Can I Afford This House?
Can I Afford This House?
more videos More Videos

Reply to