The complaint has been investigated and
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Resolved
Coach Outlet Onlinescam!!!

Y Review updated:

Please beware of this site:
http://www.outlets-coachoutlet.com/
It's a SCAM!

I feel for this because it looks exactly like the official Coach store online.

I bought a cross body bag but then I had a second thought to cancel the order. I tried to find a number to call but couldn't find it in the order confirmation email. And when I tried to track the order, the link led me to a suspicious site. I noticed a misspelled word "Ususally please allow 1 week delivery". I was lucky that I wasn't charged right away because apparently I put a different billing address (I just moved to another state).

scam!!!

Responses

  • Ma
    MaryJ41 May 26, 2019

    It is a scam. There are only legitimate sites to buy coach stuff.
    coach.com and https://www.coachoutlet.com

    very clearly articualted here.

    https://www.coach.com/brand-protection.html

    1 Votes
  • Su
    SuzanneU Aug 23, 2018

    Don't buy from http://www.coachoutlet-clearance.us.com this site is definitely a scam because they saw United States and it actually looks like a legitimate Coach Outlet site but it is actually International scam run from China. You will not receive what you order no bags only a fake little keychain or something like that and they will keep your money. I am warning everyone not to ever shop from this site! I did however i was smart enough to catch it and report it to my bank as well and i have enough evidence against them also to regain what i spent from my bank. I am saving you all the trouble from this process by never purchasing from them in the first place. They don't even have a place you can cancel your order and they never send you a confirmation email when you purchase either. So all of that was a red flag and also what i received in the mail and they also penalized themselves when they sent me a email with the tracking number because that was my burden of proof that they scammed me also. But i also cancelled my debit card in the beginning when they never contacted me so this stopped them from getting anymore money also. My case is now under investigation so i wanted to come on here and let everyone know never ever buy anything from this scam coach site ever!!

    1 Votes
  • Ma
    Mariamac Aug 30, 2017
    This comment was posted by
    a verified customer
    Verified customer

    Today, i just signed up and try to buy, i filled up all the informations like my full name and address. I wish to delete but theres no option to delete. Is it safe for me to just leave my information to that site? Thank you

    1 Votes
  • An
    Anthony Chon Apr 07, 2017
    This comment was posted by
    a verified customer
    Verified customer

    The coach from Team Citius is nothing more than a scammer. This happened to us. Ed Lovelace claimed to be a well known coach internationally and cofounder of Citius Baseball and ruicruiting international students for the team, and then he offered us an offer to study college for two years in ASA college. He said he was also a coach there and will register the four of us as Sports students. He also said that dormitories will also be included within the fees so we thought it was not a bad idea to finally have the opportunity to study in U.S and achieve our dreams. We transferred a total of 26K USD with the description of tuition for ASA college to the bank account he provided us with. He made us spend 1 year of waiting and struggling with the because of his excuses of no dormitories available, classes are full, etc... After we managed to get it and arrived New York, he told us that dormitories were never included. He made us stay in a hostel for one month. After that we went and rent our own apartment because he promised us to find a cheap aparment for us (which he claimed that he found one and happens that 2 days before moving, he told us that something went wrong, in which we had only 2 days to look for one). After that we registered for ASA college and he said that the whole tuition fees was already paid. After 3 months we found out that he never paid anything to the college, he only did the down payment and nothing else. We tried to reach him but he always ingored our messages and calls. When he finally replied, he told us that he was in Korea working and recluiting people so he couldnt reply our messages. Then he says that he wired back all the money to our bank account but we never got a cent back from him. He also claims to have the receipts of the transaction and that if we want we can solve this problem in court with his lawyer. He said that he wired a total of 11, 000 back to us but we never received anything. And above all, how come our money went down from 26, 000 USD to 11, 000 USD? Seriously, we never got a single dollar back and this is clearly a scam. If it happened to us this can happen to anyone. Hes using his position in Citius Baseball as a well known coach for his own purposes of scamming international students and getting away with it.

    0 Votes
  • Vi
    Viktorija Viki Feb 15, 2017
    This comment was posted by
    a verified customer
    Verified customer

    The quality tragic, the goods arrived absolutely not like in the photos.
    Absolutely ###, not worth even 1$.

    0 Votes
  • Ti
    Tina Seritt Jan 18, 2017
    This comment was posted by
    a verified customer
    Verified customer

    I received my fake coach bag yesterday. Is there any way to get my money back?

    0 Votes
  • Ra
    Rachelgalaviz Jan 14, 2017

    I ordered from coachoutlet.us.com thinking it was a real coach website. Everything on the website looked real. It took weeks for me to get my order in. I kept messaging them asking for updates and when I did get an update it showed it was shipping from China. I got suspicious then but held out hope until my item arrived and it's clearly a knockoff. I would never spend this amount of money on a fake item. I just messaged them asking to return it for a refund so I'll see what they say. I should've known better when there was only one option for shipping and it was expensive.

    0 Votes
  • Ch
    chevygirl Dec 26, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I wish I found this site before I became another one of their victims. Why are they not shut down. I sent so many emails and requested that my order be cancelled and my money be refunded but they haven't responded. My credit card company said the person who took the payment or money from my credit card was in Switzerland. Got a letter today from my credit card company and I have to fill it out. Today also I received and email that said they could not refund my money because they already shipped my order. Oh and get this It was shipped from China. What do we do? Will my credit card company still help? I am not pay for fake purses if I wanted to do that I would of gone to Walmart or something. I feel like crap I hate when people do this to hard working families that only have one income. I just can't believe they are still doing this and getting away with it. I never received any email confirmation for my purchase, shipping confirmation anything from these a######s. I just want my money back. Has anyone been able to get their money back from them?

    0 Votes
  • To
    Tonya Wallace Jan 21, 2017
    This comment was posted by
    a verified customer
    Verified customer

    @chevygirl I got one of their bags as well. I feel so stupid thinking I could get a bag at that price. I have been trying and trying to find a number and I come up with NOTHING. I didn't get a conf# nor did I get an email from them about my bag. I ordered the bag on Jan 18, 2017. My daughter told me not to do it but I did it anyway. I could have just gone to the outlet. I only live 45 mins away. Thanks for the outstanding information. I just hope I'm to get my money back from them. This is how it read on my statement: CHENGDU TEETH TECH LTD. I'm just hurt. I feel the same way we work hard for our money and people just try anything. If I do get my money back they will not hear from me AGAIN!!! THANK YOU SO VERY MUCH FOR THIS INFORMATION.

    0 Votes
  • De
    Dezia Dec 19, 2016

    Smh I just became a victim to the same thing you all are saying! I'm so pissed!! My bank said I'll have my money back in 7-10 days. Did any of y'all get your money back? Did they hack in your account and take more out?

    0 Votes
  • Ly
    Lynda L Nov 22, 2016

    WARNING!!! NEW SCAM WEBSITE!!!
    http://www.coachofficialyshop
    there is no contact #. no "track my order". tons of easily misspelled words. I know I suck @ spelling to but my 7 y/o can spell it right.

    2 Votes
  • La
    Laura Allen Sep 28, 2016
    This comment was posted by
    a verified customer
    Verified customer

    [email protected] This site looks authentic for COACH...I bought 4 bags and only received one...they are counterfeit cheap bags. I cannot get through to them on line and a review on line from me will not post. I emailed several times and asked for a refund and they said it would take 6-8 weeks...I replied by saying you took my money immediately so refund it now and haven't heard back from them! SCAMED! Who do we contact about this?????

    1 Votes
  • La
    Laura Allen Sep 28, 2016
    This comment was posted by
    a verified customer
    Verified customer

    [email protected] This sit looks authentic for COACH...I bought 4 bags and only received one...they are counterfeit cheap bags. I cannot get through to them on line and a review on line from me will not post. I emailed several time and asked for a refund and they said it would 6-8 weeks...I replied by saying you took my money immediately so refune it now! No such thing! SCAMED! Who do we contact aout this?????

    0 Votes
  • Ye
    Ye Zhang Jul 14, 2016
    This comment was posted by
    a verified customer
    Verified customer

    This company and website has been shut down by coach.com, I just put a dispute to my credit card, hopefully they can refund me the amount!

    -1 Votes
  • Je
    Jenko Dec 26, 2015
    This comment was posted by
    a verified customer
    Verified customer

    I'm another one that got scammed by these cheap Chinese imitations. Why arent governments doing something about them. When I ordered them it came up as unsuccessful in the payment so I tried again...same thing so I was surprised and pissed off when 4 bags arrived 2 of each! One has a zipper that doesn't work which you can tell by just looking at it. They look cheap. I managed to get in contact with them by using a different email address and they said to give them my bank details and they will credit me a refund. I'm scared to give them that again although they already have it.

    -1 Votes
  • Su
    Susan Bleckley Sep 27, 2015

    They almost got me tonight but Citi card would not let the charge go through...thank you Citi bank

    0 Votes
  • Tc
    tcorn Jan 09, 2013

    Do not order anything from coachoutletshop online. My card was debited by Opaquesworld A S-NE Beijing CH
    and I definitely received an expensive Fake. You an tell be looking at, however I decided to use anyone and in one week the lining started fraying and split. I contacted the sender, [email protected] and they insist this products are real and will not
    refund money. Don't get ripped off like I did, Go to a coach outlet store..

    0 Votes
  • Do
    donnajamarr Jul 07, 2012

    I'm a victim as well.I feel like someone just rob me.I'm so disappointed in the purse i order.Never again will i order from the coach outlet.com

    -1 Votes
  • Je
    jenhc Jun 12, 2012
    This comment was posted by
    a verified customer
    Verified customer

    I ordered from them and they sent me the wrong bag. They keep telling me to just keep it or sell it and will not offer me another bag or a refund! The first one is the bag I ordered and the second is the bag I got. They tell me it is the correct bad and that item do not alway look in person the way they do online! This is clearly NOT the same bag.

    0 Votes
  • Su
    suarey Mar 31, 2012

    COACHSTOREOUTLET-ONLINE.COM IS A SCAM!!! I JUST BECOME A VICTIM LAST MARCH 17, 2012. THEIR NOT ASSOCIATED WITH THE COACH, I'VE CONTACTED THE COACH HERE IN FLORIDA AND THEY ADVICE ME NOT TO BUY ANY OF THESE OUTLET ONLINE BECAUSE THEY DOESN'T HAVE AN ONLINE OUTLET...

    0 Votes
  • Su
    suarey Mar 31, 2012

    do not buy anything this website coachstoreoutle-online.com, their not associated with the COACH, i become a victim of their scam!!!

    0 Votes
  • Su
    suarey Mar 31, 2012

    do not buy anything this website. coachstoreoutlet-online.com its a SCAM, their associated with the coach. I've become stupid and purchades a bag, their very good in counterfitting, the bag is FAKE!!! ive learned my lesson..

    0 Votes
  • Je
    jennyfer111 Mar 14, 2012

    i have the same problem with the same e-mail u have listed and i cant get ahold of them!!

    0 Votes
  • Hi
    hickory69 Dec 05, 2011
    This comment was posted by
    a verified customer
    Verified customer

    If this is for reals I am out of luck...there is nothing we can do? I think there site should be shut down. No wonder they email me and tell me they didn't have the purse or wallet I wanted.

    0 Votes
  • Hi
    hickory69 Dec 05, 2011
    This comment was posted by
    a verified customer
    Verified customer

    OMG! I just order from them last week. I am sooo scared I am guna loose my money. I will I never did.

    0 Votes
  • Cr
    CrystalLpn22 Jun 14, 2011

    http://www.discountcoach-online.com is a scam! They charged me $136.51 and I have emailed them several times and they will not reply. I have never received the items and they won't refund my money. Don't order from them, it's all a scam!!

    0 Votes
  • Be
    Ben W Nov 23, 2010
    This comment was posted by
    a verified customer
    Verified customer

    DON'T BUY from www.outlets-coachoutllet.com, it's a fake Coach outlet. there is no contact number or information in the web site. The 3rd party: visamasterpay.com processes the credit card payment via ECPSS is a scammer as well. Email to them to cancel the order soon after I submit the order, they just ignored all the email request.

    -2 Votes

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