Coachcoach handbag worn out after only 10 months.

L Jan 25, 2019
This review was posted by
a verified customer
Verified customer

On 3/22/2018, I purchased a Coach purse in Orlando, FL while on vacation. I am a work at home woman and use it sparingly. I was told I had a year's warranty on it. Last night, I noticed the bottom of the purse was worn looking and the seams were discolored and the straps are showing wear and tear. I used the Coach cleaner and that didn't work. I expected more from a Coach product. It's been only 10 months and I thought your product would last longer than that When I tried to return it, I was told by the Coach Store in Grapevine Mills, TX, that I had waited too long and it was not possible. I thought you would stand by your product and I'm very disappointed. I will be more than happy to send it to you for you to see.

Sincerely,
Lois L. Kasznia

coach handbag worn out after only 10 months.
coach handbag worn out after only 10 months.
coach handbag worn out after only 10 months.
coach handbag worn out after only 10 months.
coach handbag worn out after only 10 months.

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