Electronic Arts (EA)’s earns a 2.1-star rating from 10 reviews and 306 complaints, showing that the majority of gamers are somewhat dissatisfied with gaming experiences.
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unauthorized charges from my checking account
I made a phone call to Electroni Arts with regard to this Club Pogo Account. An account that was set up in my name and money was deducted from my checking account monthly. I do not have a computer at home and cannot access games on my computer during the day, my company does not allow this. They promised to cancel account, return my money and gave me a reference number. The very next day, they withdrew another amount from my account. I'm livid and don't know what to do. I dont' want to close my account that I've had for 16 years, but have no alternative.These people are cheats and liars.
unable to play pogo games
I have been charged for Pogo and not been able to play pogo games for 3 yrs. with the exception of a couple of months. Please credit my account. I will take my hard drive in for repairs to see if there is a problem. Sometimes I get in, like poppit or lotto but they freeze before I can start, or not even download. I miss playing my lotto and poppit. Thank goodness for aol free games.
I dont care about other peoples problems I paid for access to pogo games and have been playing for some time now it stopped I can not access the games and all my information is gone the only access I have is to a new sight as a new player . when I try to log in as my player name it says that name is already taken . Yes it is already taken by ME !
my problem is not getting into playing pogo I am a member and they won't except my information ok imannieb2 password jimmy12345 my e mail is anniebuckley@gmail.com in face book im Ann Buckley Neily my phone number is [protected] hope you can help me thank you
we still can't play some pogo games such as cocos & hd games . we should not have to pay for pogo is we have to play please fix the problems
we r having unless they have no common sense
How can I play the new game Jet Set Solitaire when it won't even load? Can you PLEASE help?
I CANNOT play Jet Set Solitaire because it WILL NOT load. Other players are playing it. Can you Please help?
Jet Set Solitaire WILL NOT LOAD
Jet Set Solitaire WILL NOT load
I cannot get the new game Jet Set Solitaire to load. I see some other players are having the same problem where some players are playing the game. Can you help me?
I am unable to buy gems. My profile name is right, my password is right and my credit card is right and up to date. Help me PLEASE Tell me what the problem is ASAP
My problem is I am unable to buy gems. My profile name is right, my password is right and my credit card is right. So what am I suppose to do?
failure to properly credit tokens won, pay moneys won
On 5-20-08 I was "ripped off" for in excess of 15, 000 "tokens" I was won playing the game Hog Heaven Slots in Club Pogo on pogo.com. This has also been happening on a regular basis to other players, not getting credits for tokens we're being told by the game we've won, but trust me, tokens "wagered" are very promptly deducted from our totals. Granted, they are "tokens" not real money with little or no cash value. But many of us who play are older persons, many, such as myself, are disabled, and this provides us with contact with others who share our challanges, trials and tears. We also share our joys and our triumphs as well. We pay a fee to play on Club Pogo, some monthly, some bi-yearly, some yearly and I don't believe we are being treated fairly. You try to contact them on line and get stonewalled, with nothing but "generic" answers; you call their 866 # only to be faced with an automated phone system which doesn't give you the opportunity to talk with a live person in a one-on-one basis, meaning all you get is more frustrated. What can be done to see that we receive the benefits we pay for? People are being told on line they've won cash prizes, from $5.00 to $4, 999.00 and when they try to collect, are told they are "ineligible because they cheated", or some excuse, with the bottom line being the money never comes through. NO ONE I'VE TALKED TO ON THE CLUB POGO KNOWS ANYONE WHO IS ALLEGED BY THE SITE TO HAVE WON A JACKPOT! We believe the identities are being falsified by the site and EA Games to encourage us to continue playing. After all, how many elderly and/or disabled people do you know who couldn't use such winnings? Can you help us, at least to be able to make contact with a real live person and not some computer generated voice that is totally useless and obviously designed to frustrate and discourage personal contact? Thank you.
spooky slots does not give you the right tokens the game will skip around will some check it out plese thank you
I have written this complaint so many times it is not funny. I paid to be in a pogo club. I was taken out of this club pogo and puy into another pogo club.The pogo club back ground was blue. You can edit your profile. You can purchase gems. Your friends can send you mail through this club. I had over 2oo thousand points in this club.I cannot get back into this club pogo. Why did pogo take my money only to stick me in another club that I do not care to be in, I want OUT of the green pogo club. Can someone - Anyone help me I am so upset with pogo I do not know what to do. Please help me.
Pogo only started doing these so called paper checks because there was a pending lawsuit against them from a player who was told he cheated when he won the JP spin and it was doubled, and yes some of the names are not real 5 times I saw someone win a JP I went to the friends list to add them just to see if what i was reading about fake names was true and 5 names I typed in on different times said "NOT A CLUB POGO MEMBER". Pogo is sending very few checks but 90% of those that had won were excused of cheating and those were exact words used by Pogo "cheating" not because they were not registered with EA along with Pogo but Cheated!
I can't speak personally, but I have seen the winners announced that they did indeed win. I heard a girl complaining the other day that she was cheated out of a JP. Their rules are spelled out. You must be registered with EA as well as Pogo and you must have proper ID to give to them in the form of two pictures and verification of age, etc. I have all that in my computer. Now, I probably will never win a game jackpot, but if I did...to win those amounts of money x2 being a member of Club Pogo would be a Godsend because I have so much fun playing their games. The site is an awesome site and I thoroughly enjoy it.
I have heard of a couple of people getting paper checks from Pogo and I believe they are legitimate or they would not have been around so long. I have only been playing there about 4 weeks and I never knew they existed, but I wish I had known long ago.
I do believe by reading their contract that they will pay, but you do have to abide by the rules of winning and that is providing all necessary identification.
Hope this helps and try to enjoy these marvelous games. They are so much fun!
I would like everyone who is complaining about pogo cheating us of Jack Pot winnings, that they are misinformed. My frind won a JP and was paid by check. Thank-you POGO your games have been a God send to me, and even if I don't win I sure have fun playing. Keep up the good work.
Sincerely, fhzwins
pogo games
For the last 3 months, I have sent Emails, my bank has contacted Club Pogo to cancel my membership. The are deducting $5.99 each month from my checking account. I do not want to use Club Pogo. I do not want them deducting from my checking account. I have sent Emails, my bank has notified Club Pogo, and they still deduct the amount on the 6th of each month.
what happened to my 20.000.000 tokens?
when I gave them new information on my membership
they started me with 10, 000, it took me years to get there...
did not order any games, i only play solataire free game.please remove charge from my discover card.
No support for on line games. They do not list an Email for support of a telephone number. I am a paid member for many years, but since EA sports bought Pogo it has gone down hill. No support at all.
Ok, I just talked to Will at Pogo.com at this number and he was quite pleasant. Now according to Will, Pogo.com hadn't heard anything about the Gamebar, Oberon, Yahoo triangle...but they will check it out. If you got problems call Will and the number below. Oh, By the way, Pogo know who Oberon is and hopefully they will stop the madness that they have created about them pulling your personal information oh and Pogo don't have a tool bar, that's that Oberon Company dirty handed work!
Electronic Arts, Inc
Phone: [protected]
other numbers can be found here http://www.bbb.org/greater-san-francisco
Electronic Arts, Inc
Phone: [protected]
other numbers can be found here http://www.bbb.org/greater-san-francisco
I don't know what has gotten into pogo.com and I must say that I am a little disappointed in them too. They do have an office in California and several US states as well. I guess its time to show pogo they have mess with the wrong country, lol. No just kidding...I think they bill you 30 day in advance and I think but may not be for sure you may have to write them..Just use a different form of payment on pogo...I didn't click the automatic payment and if I see its coming up, I will change my payment option to another card, like my debit card, because they won't be able to overdraft on that card...if you catch my drift...but you can always hit 'em in the pocket book...Write Wal-Mart and Best Buy Corporate Offices...tell them what a loyal customer you are and how much you like their products. Tell them what you are experiencing on Pogo.com and send them a copy of the communications you have received from pogo and ask them to make a good faith effort to stop supporting EA Electronics aka Pogo.com, because they have A, B, C, or haven't a, b, c or you gotta take it to the streets and go on da news and let it be known...
Pogo haven't really ticked me off too much no other than their tool bar, and web page, I was able to get the virus they or Oberon sent to my computer...it was a lot of private information that pogo, yahoo, oberon and gamebar was cooking up and it's called GrEeD! Now, I know that I have spent some money on pogo. hell they should be paying me, lol, but it gets boring after a while so I am thinking about not signing up again...I mean if you see one badge you seen them all...but what I most hear bad about pogo is that they don't want to pay off on those jackpots. pogo has got to be pulling in well over a billion, don't you think...so why rip, off their customers unless they aren't doing that well. go online and see if pogo has ever been sued, call the BBB and the Chambers of Commerce, if not in the UK then in America, generally those business can be track through the Chambers of Commerce...write them and file a complaint while you r at it...well I gotta tootsie roll...I just hope pogo get it together before it too late...they got a good thing going if the greediness don't make their heads burst first..take care and get to movin'...movin'!
no pogo has an office in california...i will go to pogo site and get the 800 number for u all...hold tite
You probably have to take that 18.99 hit and stop payment on that check
if the games are free why did you give them your discover card? or were you really that stupid to give it to them to play solitaire FOR FREE
Last time I played on pogo was Nov 9 since that day pogo wont accept my screen name or password and I cant reach anybody to find out why.when I try to log in you tell me i dont exist yet I have over 10, 0000 tokens and badges that I will lose if I open a new account.I tried to open a new account using my old screen name and you tellme its already taken well then how come I dont exist like you keep saying.joegreen435@hotmail.com
Unauthorized charges after nonrenewal
I subscribed to this company for one year to play games. Knowing it was coming up for renewal, I tried to contact them. I cannot finds a phone number, but I did send an e-mail on their website (I don't have a record, as it did not go through my personal email account) in February to let them know that I did not want to renew. I just found the charge on my...
Read full review of Electronic Arts (EA) and 3 commentspogo games
I play Tri-peakssolitaire the last few weeks - the program freezes up and will not let me play any longer. I am payinmg $5.99 a month for this service
I, m trying to contract pogo games because I am trying to concell.my pogo game I keep getting error message saying oops and Iam conect to java reload java back on and I still play my games for the price $39.95 My games been down for a month something need to done about or don't charge me it I can't play it and they have a techsupport that you can get in contract with or customer service> Like I say something need to be done this because I call aol about the problem they try to help then I call my computer company they couldn't nothing wrong with computer so mean it on pogo game.
I see I'm not the only one having problem with this site.
D McKnight
I have a complaint:
I am a member to pogo games. I pay yearly $39.95 a year. Everything was going good until you started offering non members to play certain new games. These games can play and the word JAVA comes along side of the games.
However If I pick casino games or any other games on the member lists I am not allowed to play. A message comes up and says OOPS, that I am not connected to Java. My computer says I am connected and enjoy playing. When I try again only get the message OOPS.
I would like to know what is wrong? I go on AOL through Windows Internet Explorer.
Help If I don't get an answer how to rectify this problem then I will no longer be a member of POGO when my contract comes up for renewal.
account disabled!
I was a member of pogo for for a little over 4years. I wasn't able to pay to pay when my subscription was up. After a few months of playing free games, my account was disabled. I was told it was because of fowl language in a game room. This could have been true, if it is, it was someone that was playing under my screen name. Sometimes when I have company I...
Read full review of Electronic Arts (EA) and 8 commentsgetting banned for nothing!
Pogo banned me for two days for a reason I disagree with and so do some witnesses who witnessed the person who reported me. I was in mahjong safari when someone talked about getting help with badges and said I do too and for word games I use a dictionary then someone said that was cheating and then I said I use this program where you type in letters yourself that go with mixed letters then it gives you words that go with them, then I have to do the rest myself. It is not a cheat. It just helps me and does not play the game for me. Only cheats I know are the ones that play for you. I can't get in touch of anyone by phone and my explanation is confusing or not good enough for writing to people online at EA and pogo. Just like many of you have had, it is hard to do anything or get anything fixed by asking customer support online because they are not helpful. My other complaint would be to get a phone number and get real people on the phone.
unable to get pogo bowl since chirstmas take some money off my bill tired getting rip off
I got suspended briefly twice but pogo can't keep me down, i am IRREPRESSIBLE. I routinely tell other players that I will brutally assrape them, that I will find them in real life and murder them, I describe in detail the torture I will put them through in their final hours, I have threatened the lives of world leaders, and i just keep on going and going. I have no qualms about what I do. Pogo players are the ### of the earth, the worst of the worst, and i will kill on sight any pogo player that i run across irl.
POGO SHOULD B BANNED.. U GOT A BUNCH OF DUM ### WORKING 4 POGO. THIS GUY BEEN BUGGING ME I TOLD FIXX POGO. N NOTHING HIM N HIS SISTER SAYS SOMETHING TO FIXX POGO N BAMMMMMM IAM GONE.. POGO IS ###.. . THEN I CALLED THEM OR WE CAN FIXX IT.. $100.00 n IT WILL B FIX.. KNOW THAT BLACK MAIL. POGO FIX POGO SUCKS POGO SHOULD B BANNED 4 LIFE
[ did nothing its not to ban someone without telling them what they did
how long am i banned from pogo
I AGREE I ALSO GOT BANNED AND DONT KNOW WHY I DONT EVEN TALK TO THE PLAYERS
how long is someone banned from the pogo games?i was babbed too
I was banned out of the blue for absolutely no reason yesterday while playing pogo bowl.
One minute I was bowling, the next I get a pop-up saying that I am temporarily banned for bad behavior. WTF?
I was in an uncensored room and had not even uttered a word!
Screw pogo, they're owned by EA and we all know what a shady rip-off company that is.
They can take their bogus site and stick it.
I got barred for talking about LMFAO. lol . I was talking about the dance/rap group. Sure I know LMFAO mean laughing my fkin ### off, but come on, this is ridiculous. I bet itunes and CD stores don't blur or sticker LMFAO's CD. It's a band and an abbreviation, no need to ban me over it. UNREAL
Don't buy any thing with your credit card from pogo they steal your info and after a month or two they "clean your account" it happend to me and to a friend of mine they are a bunch of scammers!
THIS IS ACEMAN236 I SOME JUST TEMPORARILY BARRED FOR WHAT?I LIKE TO KNOW Y?I HAVE NOT DID NOTHING WORRY TO NO ONE HERE AND IN THE GAME'S.I'M VERY UPSET ABOUT THIS [censor], I'M A NEW POGO MEMBER AND THIS IS MY 3 DAY AS A MEMBER AND THIS IS HOW POGO TREATS ME, DO TO SOMEONE JUST SAY THAT I DID SOMETHING TO THEM AND I DID NOT, I'M ASKING PLEASE FIX MY ACC.
scammers!
This site is such a rip off in so many ways! They take our money for memberships, then when we have a problem they act like we don't exist. You never receive a response to a question or complaint. All they want is the money, customer service and satisfaction is NOT a part of their plan. The jackpot winnings are a joke as well. The winners don't exist and those that do win a very small amount, they accuse of cheating to keep from paying them. It's just a shame that a company making millions from paid members can't have a little integrity and treat their customers as if they matter in the least. Oh well, companies like these only last a short while because people will get sick of being ripped off. Enjoy while it lasts Pogo!
The complaint has been investigated and resolved to the customer’s satisfaction.
I JUST RECEIVED AN EMAIL FROM POGO.COM TELLING ME THAT THEY WERE GOING TO RENEW MY MEMBERSHIP AUTOMATICALLY. I DO NOT WANT THEM TO DO THIS AND I HAVE TRIED EVERYTHING I KNOW TO DO TO REACH THEM AND TO CANCEL MY MEMBERSHIP. FIRST OFF I LOGIN, BUT NOTHING HAPPENS...MY NAME DOES NOT COME UP...NOTHING. THEREFORE I CANNOT REACH MY ACCOUNT...WHAT CAN I POSSIBLY DO DIFFERENT? IT IS JUST A CONSTANT CIRCLE TO NOWHERE...A BIT OF A SCAM TO RENEW BEFORE I CAN CANCEL AND THEREFORE I WOULD LOOSE THE 39.95, AS I UNDERSTSTAND THEY WILL NOT REFUND...HELP! MAABELLA
Won a Jackpot at 2:46am Aug. 28, 2009. When the wheel finished spinning it said I won a jackpot of $2, 900 and that it would be double because I am a member (have been for 6 years) However, I did not get an e-mail saying that I won. Wrote them, and try calling them, but not sucessful. So this I spent all morning looking how to contect them. Found an a live chat person and told them what my screen said about winning the jackpot. The person on the chat line said that, sometimes there is a "glich" on the internet and it was not recorded on their server. So I would not get paid. I told them I took a picture of the computer screen that show I had won. Pogo said "Sorry we do not pay unless it is on our server has the information. So I have joined a list of POGO victims that will not get paid. Law in forcement and attorney generals shoulc stop these high rolling scammer that run POGO.
you look for pogo games and you get porn
I was looking for pogo games so did a search i got more than games when i hit a link that said pogo games it directed me to this site: www.trainofthought.info/images/ads/o/?page=4223 - 10k - Cached . this was not what i was looking for at all.
Pogo is not the only site that has had porn linked to them. Nickelodeon recently had the same problem. Instead of searching for it the address for them is www.pogo.com. Also, I find that if you ignore people they will stop whatever they are doing. You can choose rooms where people cannot say certain things and pogo automatically bleeps it out for you. I think they do pretty good for having as many members as they have. I have been a club pogo member for over a year, and I have never really had a problem that I couldn't handle with a click of my mouse. Happy Gaming.
I would like to complaint about a female pogo player valleyvern@aol.com also valleyvern at pogo. Who stalkes male players on the site in pvt rooms, see suggest they male player to to sexual talk like a porn site. She enaggeses in sexual act and language. I feel this piece of work should be band for your acts. This is a family playful site it is not for getting men to commit to sexual incounters. Why does gargage people like do not get monitored and play for their actions. I been trying and did noticify pogo game site of this valleyvern.
scam!
I completed all three games in the scavenger hunt game ,but was not credited, the computer says that I did not complete 'Dominoes which I did today.
Beware!
I think you should forward this or my first email to pogo and tell them they are now stalking your friends and they can email me if they have any questions.. " Hi, I'm William Malo. I have ben a member in POGO for over 10 years now.. I realy enjoyed play in pogo.. Anyway.. I had this person in pogo..The name is STALLK.. I have reported this person about 50 times.. Pogo did nothing... Then in jan, around the 20th.. I was in a room playing.. It was a group room where everyone chats.. The room is called hogs heaven.. And it's a age 50's room.. This stallk comes in and starts with me once more.. Only this time he's talking about my wife who has cancer... And saying awful things... I'm sorry but i lost it.. And the next time i seen stallk i did write things in his profile.. I did this with so much anger.. And i am sure if someone said things about your loved one you would to... This person some how can make up a name so close to yours.. Then pretend it''s you.. I did'nt believe it till i seen it.. This person says he live in Australia.. Yet he can get you home phone number.. I am far from a computer whiz... Like i sad.. I have reported this same person atleast 50 times..Not a thing was done to him.. And 2 days ago i get a letter from pogo that i threating and i am being monitored...I am 62 years old.. I don't need ll this.. And this person still wont stop... Please look what he sent to a friend of mine.. And wrote this stuff in her guest book.. With another phony name.. I reporte this name months ago.. You did nothing.. I am scared of this person that he can my home phone number and get into my profile and use all my infomation.. And i'm the one who gets a letter from pogo... I have this person blocked.. If i see him on i leave pogo.. Im affraid that he may make something up so when i see hes on i leave pogo.. INFACT this person thought it was me in pogo and i was sitting with my grand son when he started saying things to him.. Hes 9 years old.. And i get this kind of letter and he get nothing ? POGO was a fun and safe place to be at one time.. Please look at what he wrote in my friends profile.. And look at that name... My pogo name is BTTBBILL. I hope and pray this gets in the right hands... My pogo renwell is comming up in April.. After 10 + years.. I dont think i will renew it.. I have never any problems in pogo till this person came into pogo.. And like i said.. If someone said rotten things about your wife who has cancer.. I am sure you would'nt let it slide.. That i am sure oof... And i reported it and POGO said its a Level one...Can you believe that.. Agian.. I think its awfal to be paying to play in pogo, then when you see this person you have to leave.. And your grand childeren cant play a game under you name with out this person saying things to him... Infact its kinda sad.. Like i said.. I hope and pray this gets into the right hands.. I rally do... Thank you, William Malo
On 2/15/2011 4:45 PM, bttbbill1 wrote:
Karen, I honestly don't know what to do.. I have reported this person so many times.. Not one thing has pogo done... But how, or how ever he reported me.. I got a letter from pogo.. saying they are wattching me.. And can take legal actions.. Nice ha... Thank you so much for trying.. And thank you for letting me know there still [censor]ing with me.. BILL
On Feb 15, 2011, KaReN wrote:
i would report it but its under your name so that wouldnt prove anything and it would get you in trouble not him!
what can we do about this?
On 2/15/2011 1:11 PM, bttbbill1 wrote:
Karen, This is from someone i got piss at..Bcause he saaid something about my wife... This person some how can take you infomation and make up names like this one.. I recieved a letter from pogo saying this person turned me in for threating them.. I am so sorry.. The person name in pogo in STALLK.. This person is from Australia.. I have this person blocked in my pogo profile.. Again i am sorry.. This sick person must have seen me talking to you.. I wish there was away of fwd this to pogo.. BILL
On Feb 15, 2011, KaReN wrote:
BILLSHIlT
10 hours ago
I AM SO FULL OF BILLSHIlT You shouldnt trust me im a compulsive LIAR
Approve
Options | DeleteBILLSHIlT
10 hours ago
BTTBBILL Jan 21, 2011 Stallk I am =!!=$ shaking i am so +##!&=# mad.. I swear to god..I wish you where in the USA.. You would be DEADDDDDDDDDDDDDDDDD @=@!://&!&$!@@^.com/guestbook/BTTBBILL BTTBBILL
Approve
Options | DeleteBILLSHIlT
10 hours ago
BTTBBILL Jan 21, 2011 STALLK You =#^!*=* @*&&!^!.. You can keep this or stick it up ^=&$!$s and hers.. I am done with Pogo.. Later #$@^!&= ^^&+://*#*=*#*+.com/guestbook/BTTBBILL
This is my second year of pogo games. I did not use to have trouble with them kicking me off the game. Now I can not play any more with out the game going off with out finishing the game. We took are computer and had it checked and nothing was wrong with it. What can I do cause I really enjoy pogo games and playing the games with other player. I have called are interent service and they said it was ok. please let me know what to do.
I have been playing in pogo games for more than 5 years and have watched it degrade from fun games to games rooms with chats that result in grown men chasinging down 14 yr olds and raping them. Grown men admitting to assaulting his girl friend and her father. Upon investigation this was found to be true and he is in jail. There are 10, 11, 12 13, 14 yr olds in this room participating in extremely graphic sexual conversations, playing out sexual activity, being told what they could do with body parts. Pogo has a reporting system which doesn't work and is, for the most part, no used to control the conversations. There have been blatant solicitations of young girls, 11, 12, 13, etc by grown men. These girls give out their addresses, myspace and e-mail addresses. I have continually reported these situations to pogo. I have copies of their e-mails back to me and photos of the conversations being conducted. Two days ago my account was suspended. I had been reporting the verbal abuse/sexual conversation and suggestions by an adult female to a 10 yr old male. They did not remove the male and the women continued her conversations with the child. I butted in and started mimicing their conversations (if that is what you want to call them) using all their graphic language, suggestions, etc. This was done on purpose to see what pogo was going to do. About three hours later they suspended my account for the same reason I have been reporting other players who continue to play. I'm not surprised this happened as this has been the one way they could shut me up. Reports of these incidents have also been made to legal authorities. Maybe something will be done.
I am having trouble with your customer service. It "sucks". I called [protected] about 5 times for information and every time I get prompted on several options just to get disconnected. That is so Uncool. Please give me a number where I can talk to a live person so I can get the info that I need.
you suspended domsisit for bad behavior against player boatmaster in doms red eyes today. If you would have looked into this fairly then you would have seen that boatmaster actually started the incident by calling dom a ### on more than 1 occaision.So much for fairness it was seen through blinkered eyes ,i think so why do you not check this out fully before you ban someone .Stop this onesided rubbish and do things fairly .
I am having trouble with my pogo... I went thru dell and
paid $242. to see if the problem could be solved and it was not..
My games keep going down and says it has to do with Java
an my Jave is up to date...
there are very few games I can play... I have been a pogo
member for years and this problem just started ab out 4 months
ago...please let me know what can be done.
Thank you.
wrongly suspended!
I had my Pogo account suspended as it was said that I had used an inappropriate word. The word was incorrectly spelled and was not one I have ever used. Either this was an accidental typing error (I don't recall exactly) or the person who reported me was being malicious. I contacted EA games to explain and only got a standard reply with no evidence or a full explanation. I was a member of Club pogo for some time and even set up a league a few times, but due to one nasty and disruptive pogo player (non-member I might add) I had to shut them down. Pogo did nothing whatsoever about this player, who had spoiled everything for a lot of my league members, this person had used foul language on more than one occasion, but nothing was ever done about this. Due to all the above, I decide that I would not renew my Club Pogo membership as I feel they failed to listen to me several times and did not answer me fully or try to rectify any of the situations. I had made many friends on Pogo, and sadly I have lost contact with quite a few due to this dispute I have with Pogo. I don't feel that I should pay for a service that treats you so badly, yet allows non-members to abuse and disrupt an otherwise pleasant place to meet new people and have fun.
In closure, I strongly recommend Club Pogo, find someway of making sure they look after their members properly and provide proof of any given complaints.
pinochle games in pogo is not working again..every time i try to play the game of pinochle, it never lets you enter the game or it freezes up on you and stays that way. this is unfair as a paying customer, i deserve to play the game i choose, without delays or interruptions. is something wrong with the pinochle game..and the spade game is doing the same thing..what's up? or money back please.
I am so disgusted with the Pogo Pinochle games. Half the time I can't get into a game and then my cards won't pop up when I click on them. I just renewed my Pogo membership, but am thinking about cancelling it as it is useless the way it is now.
I have been a member since 2000, I lost my job and was unable to pay the 39.99 fee. Well, I wanted to renew my membership today, and found that all the tokens I have paid for are all gone. I paid for them every year. what bull
i would like to know why 50+ time to bowl was given to a league. i have been a member for 4 yrs. now and bowled in that room ever since. some of ur members are as upset as i am. Many of them were there when i joined. we can't get together now because the league is there most of the time.
would appreciate knowing why.
.
No one should ever use this site you can never contact them on their site and even when you use their phone number noone ever picks up it is just a message system. They have stolen money from so many people without giving them their full membership no one should ever trust this site.
I can't play any games Pogd said to uinstall java and rein stall java I did that and also came along mcfee which has screw up me computer completly I can't get no email now no printing and most everything else. pogo just took $39.99 out of my account well knowing I have a huge problem please help me am 74 years old, been playing for 4 years lots of hours this is my only enjoyment thank you Please Please help
I was wrongfully billed $39.99 to my checking account after almost a year of complete inactivity. I never authorized this bill and do not want this service at all. I have contacted my bank and EA to no response yet. I am becoming increasingly perturbed.
I appreciate any help and investigation in this matter.
My Java is up to date & I've done every thing I can to get the games I want to play to load % they will not . Whhere do I go from here ?
I have tried for months to play Bingo and Wheel of Fortune on the Club Pogo and am unable to download. The site will sometimes just freeze totally, or play for a few minutes and stop, or not even let me into site at all. Please fix Now. AOL advertises that we have free games, and Club Pogo advertises that we have free games. False advertisement. I need this taken care of NOW
Every time I try to play a game on club pogo I get booted out. and have to sign on again. This happens every time and its getting frustrating. I'm about to cancel my membership if this is'nt corrected. It'snot once or twice that I have to sign on again, it's 5 or 6 times before I can get on. Please help. thank you
6 months of refused cancellations
HAVE ATTEMPTED TO CANCEL ACCT. FOR PAST SIX MONTHS--POGO CONTINUES TO DEDUCT
CHARGES FROM MY ACCOUNT AND REFUSES
TO ACKNOWLEDGE MY REQUESTS FOR CANCELLATION-MANY CONSUMER COMPLAINTS ON THIS COMPANY-NO PHONE, ADDRESS IS AVAILABLE TO CUSTOMERS!
I wish to cancel my subscription for POGO GAMES.
I do not want any more charges to elaineleg@aol.com
If any one needs there phone number i'll be more then happy to give it to them
Iwant to cancle pogo games for 5.99 don't even play them that much can't aford it thank you
Loretta Mydlowski
[protected] thanks again
It just goes to show u just how stupid pogo staff is. anyone who pays to get badges just to say u have them have to be nuts. and tokens that are worth crap. well maybe u all will wise up after awhile.have a great time in pogo. heyt pogo u can e-mail me any time
i do not have a valid comment on either of the previous letters, however get this!Last week, i was playing "hearts", of which i must admit, i'm not very good at, even so this person known only as "Yahooooo", got upset at a move i made, and proceed to cuss at me with words i've never heard of ever..the gamit ran from my mother and father, to possile children i might have. well, e-mailed my complait to pogo, , and they e-mailed me thanking me for doing so. not long thereafter, i get another e-mail from pogo telling me that if i use vulgar language, etcs, , i would be bounced out of pogo, ...not thier exact words, but the meaning was clear...you go figure
well i was told again that all my personal info and another ladies was given out in the game room
ALL IN THE FAMILY SHOWBIZ SLOTS.
it was reported by someone and was told nothing was done about it.
do ya think this person has something on pogo so they scared of them LOL this is way far to funny cause this person is a cow. OK pogo whats going on.
done for now but u can be assured i will be back...this is better than calling more are getting to see just how POGO treats people...id say ROTTEN...im not giving any more of my hard earned money to ### like them...oh ### now ill be reported ...LOL
ill give as many codes as they want...see ya all later
Well now dont you know your dealing with people of very little intelegence when it come to the pogo staff. From the very top to the very bottom. We all should feel very sory for them all. After all as I said they arent the least bit smart. I just love this site dont ya all? Dumb someone took the uncencered rooms away so we cant go and cuss without getting suspended. So some of us are using different names to vent out our frustrations. See how stupid pogo is. I'm wondering if some of them shouldnt run for office. LOL. Now that would be a hoot. Now pogo nummies if I didnt spell right just ask someone not on the pogo staff to read it for you. Nighty Night
playing "hearts" yesterday, this player, , "yahooooooo", got real angry, and used very vulgar language referring to mothers and fathers. i took offense, and reported such to comp. they responded by blocking out his chat right away. all's well, until i get on my comp to play, and rec;ve a threatening notice from same comp., that if i did'nt stop the language, that i could and would be ousted from pogo.this was a warning. how can this be?
Heyyyyyyyyyyyyyyyyy im back and i not going away. whats with taking the uncencered rooms out. has pogo gone nuts taking our releaf away from us. dont ya know its like a security blanket to a kid. how can u do such a thing to us? oh i just thoughy=t u aught to know a lot of us really nice ppl arent joining pogo again. have a wonderfull day Judy oh and i dont care for the fact pogo u let ppl give out my name address and phone number. yet we cant have a cussing room SHAME AGAIN on yas all
Heyyyyyyyyyyy. Well well look who wants the spelling checked dont ya know we have a language all our own...its called pogo language lol..now dont tell me you cant understand your own language...have a nice day if you can...
Scam!
I am a member of Pogo community and i find it very intense and chilling as soon as i am logged into there website. I am addicted to this game Pogo Bowl and theres a room called Foul Line (uncensored) and it has a bunch of screen names that make threats, bully, abuse, and try to take friends away from you. To mention a few screen names, Hotjake58...
Read full review of Electronic Arts (EA) and 2 comments
the biggest culprits in taking money
The Pogo Games site is one of the biggest culprits in taking money every month from credit cards. The site they provide to cancel your account is setup to have the consumer fail to (or believe they have failed to) cancel their account. One cannot navigate the site-therefore the complaints and cancellations go "unnoticed." I have actually emailed them for the past six months and to absolutely NO AVAIL! I cannot find a phone number or address for these people. I will spread the word on this site! I want a refund for all the monies they have taken from my account for the past 6 months. WHAT CAN I DO ABOUT THIS? Kindly advise.
The complaint has been investigated and resolved to the customer’s satisfaction.
pogo games took money out of my checking account without permission . they didn't ask me if i wanted to join again. which i would have at my convie nce but not at this time. they took $29.00 AND I DIDN'T HAVE THE MONEY IN MY CHECKING ACCOUNT UNTIL THE 3RD OF JUNE. SO NOW I HAVE A BOUNCED ACCOUNT OF $29.00 PLUS $25.00 OVERDRAFT FEE SO PLEASE FIX IT.I EXPECT THE $25.00 BACK THEY CAN KEEP THE $29.00 FOR THE GAMES
I AM A PAID MEMBER FOR MANY YEARS NOW BUT NOT ABLE TO GET ONLINE FOR 3 MONTHS NOW & HAVE ALREADY PAID MEMBERSHIP WITH A CREDIt CARD tim35@comcast.net Ph [protected] TIM POINDEXTER
I GOT TO Gift Subscription FOR ONE YEAR FOR TWO OF MY FRIENDS
THEY WERE SENT A CODE, , , ONE WORKED...BUT THE OTHER DIDN'T..I HAVE BEEN TRYING TO GET A CODE FOR HIM...ALL THEY DO IS SEND ME TO HELP...WELL I DON'T NEED HELP..JUST THE CODE..I HAVE BEEN TO HELP SO MUCH... I AM READY TO KILL MY COMP...
PLEASE SEND HIM THE CODE..
I have membership with Pogo at a monthly fee. Yet I
get blackouts during my games, I have extra long wait periods for the game and I now experience not
getting the game I select. If this cannot be corrected,
I would appreciate a response with an address that I
can send a letter (not an email) to cancel my account.Thank you, Ms. Betty J. MC Kime3a7f
Iplayed the game "Hog Heaven" and won a prizd=e, but I had to retrieve it by unlocking it . I tried and
tried, but I couldn't get the cursor, I could only get
the hand. I tried to re-enter for the prize but that
was unsuccessful. If we earn and are awarded the prize why is it so difficult to get the same?
I pay over $40.00 a year to play pogo games. for the past 3 weeks i can not get the games to open so i can play.i have a new computer only 1 year old. and i like to know why i can't get the games to play.Paying $40.00.for what?
I'm a member for 6-7 years or longer. please reply to this e-mail, thank you
cant play pogo games cause java wont work have tryed a few things but nothing works can you fix this problem thz you lucymargret
I had an opperation the 1st of November and was laid up. I could not get off the couch. Then all of a sudden when my December bill came in I was charged 43.19 on my credit card. I no longer use this credit card and would like it taken off. The last time I paid for Pogo games it was only $29.95. I don't understand how you can charge $43.19.I guess if it cost that much I will just cancel. Thank You, Sincerly, Sandra Koster
This site has charged my account 39.99 for service I never asked for. Looking back for the year it seems they did the same thing to my credit card in November of 2007. This must be resolved as soon as possible. I've noticed there are several people with the same mistakes, so my question is how many will it take to stop this from happening?
Thankyou, Jennifer crustals
jennifer.a.crustals@comcast.net
Dear Sirs: This is not an actual complaint, but an oversight on my part. I mistakenly closed out of the purchase progam of the Pogo Chuzzle game before I copied down the registration code or key. Could you please send a copy of the conformation to my email address at jwest510@yahoo.com.
I made the purchase last night on Jan. 9, 2009.
Thanking you in advance
Ms TNT1820
wont pay jackpot
Just wanted to let everyone know on here that I have started an MSN group: CHEATED BY POGO and we are working with an attorney in St Louis, MO who is looking into this. If you are interested please join my group, so that I can have the lawyer contact you. He is investigating our claims. I have already posted on here once about my complaint but thought I would give you all this info. We are going to get Pogo one way or another. They are wrong and SHAME ON YOU EA.COM/POGO GAMES! Greedy jerks! I cannot believe this. Makes me sick. Please email your comments and please check out the group. Thanks!
They with drew money out of my checking account $43.09 to be exact and I did not approve it. I use to be a member years ago but have not played or gone to their web site in over 2 years. I don't know if they have done this in the past, I just happent to catch this one. This is what shows on by bank statement CS.POGO.COM POGREDWOOD CITY .
How are they able to take money out of my account with out my approved?
I would be glad to be part of the lawsuit it one comes.
I won the jackpot and got the check and the bank is stating that they are "looking into it" before they can release the funds, so i don't know if it's real or not. good luck all
Could someone please tell me what the annual charge for pogo is? After reading these complaints I realized I am paying more than anyone else. Is the annual fee $43.19 or $39.95 or $34.95. I am confused, why are we all paying different amounts? WHAT IS THE ANNUAL FEE FOR POGO? I do not receive any notice of rates going up but I see the deduction from my account. What's up with that?
contact--pat harris at [protected] i also was a pogo member .then started noticing strage thang goin on, never played with the same people again, it says to make friends, where did they all go after two or three games with them . please have the bbb or fbi check this out they are ripping old folks off
if any lawyer wishes to contact me regarding this site please feel free to do so
i won a jackpot also but didnt get the money please help me with this
Sherry Ice
[protected]
pogo cheated me out of my wins and i need help can you help me thank you
I have played Tri-Peaks Solitaire to go for a long time.. I had better than 150K Now have 81 What did u do to my tokens?
I won a $25 gift card to target last year and they said I used a cheat program. I did't even know what that was until they accused me of it. Never sent me the prize but they keep taking my money to be a club pogo member.
Where can I find a link to your group? Look to me like Pogo are the CHEATERS!
I also won some money or prize money on Sept 3, 2007 of the grand total of $282.00 and sent e-mail after e-mail with no luck finding address or phone number how can we fix this rip guff its totally garbage. And that was in Harvest Mania they have no trouble taking their money when your membership is due.
fraud and cheating!
I won a jackpot and didn't win it. I am still fuming over it, because I have been a paying member for almost 5 years now. I posted an earlier complaint on here. I am now going to let folks know that I have started an MSN Group called Cheated by Pogo if anyone is interested that feels that they have a legit gripe with Pogo. We are going to get some names and I am trying to start a class action lawsuit on them. They are taking our money, and cheating us. This is fraud. If you are interested please join my group. Hopefully we can get these idiots where it counts in the pocketbook for doing us wrong. They advertise over 1.5 million members and counting. Think of all that money they are getting, and no one is getting anything in return. Thanks!
If you have been scammed by pogo, here is what you need to know!
IF YOU HAVE BEEN SCAMMED BY POGO, HERE IS WHAT YOU NEED TO KNOW! Pogo.com the internet gaming site that claims to have jackpots and prizes for winners, DOES NOT PAY THE WINNERS! They give everyone the same pre-written generic letter stating that the person cheated or somehow violated the site's Terms Of Service at some point in the player's membership, and...
Read full review of Electronic Arts (EA) and 4 commentsnew scam to get members suspended
Pogo.com is now permitting bullying in the chat rooms that leads to account suspension. Here is how it works - a group of members gang up and harass other members. They may harass the members that are winning games a lot because they play by the rules, but the bullies don't think members should use the rules to a winning advantage. They harass and...
Read full review of Electronic Arts (EA) and 7 commentsscam
I have been a member of Pogo for 1 year. I recently won a prize and now Pogo is refusing to release it to me. They said that I was using an automated robot to play for me which is completely bogus. I have never used one. I dont even know where to get them and am terrified of downloading anything off the internet anyways for fear of getting a virus. They are lying just to get ou tof sending me my prize. They wont refund my whats left on my membership. They offered to cancel it with no refund and i forfeit all the time i have already paid them for. What good is that?
I renewed Pogo back in Oct of 2018, after not being on for a few years. I implored them after seeing how tiny the game screens are to refund my money. Not to mention all the bs one has to go through in order to even get a game window to open and the browser issues. No one ever responded except with bs robot auto reply but to top it off, went back on today, EA not only forced people to recreate accounts but I lost EVERYTHING I had collected over the years. The BEST part? After recreating my account for EA switch over, it now says I am not a member. So not only was all data lost from years of play they ripped me off $40. I expected more out of EA and have given them PLENTY of money of the years buying a lot of their games. What great appreciation this company has for their customers.
we have been trying to get on pogo games for about a week...wont let us on says email is wrong...I know it is not..when I called the number it said not in use...and another one said try again later...still phone number does not work...I want a refund...
I was sent several months ago an email from an ea games team manager and told if i had any complaints i could call or email him anytime= when i did this maybe emailed him alot because my pogo slots was never working- now i get a threatening email from him telling me my membership will be suspended if i dont stop emailing him- pogo cant fix slots because they run a rigged game and they got mad when i called them on it- then i got threatened
password scam from with in... the password i have been using for years won't work and pogo will not send me another one just a tech support number to call where they tell me my network has been hacked by a network out of Russia witch may be true but i'm guessing they in on it since they told me they can fix it for 2hundo and 99 $$$ dollars but i told them i would have to think about it and i would get back to thm and within 20 minutes they was calling back trying to sell this service to me so bad it was odd i got to thinking it was a scam... Well it slipped me on the first call tht if it was the network i was on tht was so messed up tht i could go log on to a friends network or even the coffee shops down the roads network and change my password then... So i asked the guy just tht and thts when the nice tech man tht had a fix for everything wit a price tag of course so wit tht asked he turned sorta mad and demanding saying it is a must i just not go log on nowhere else and fix this problem seems to me pogo is a big scam and this is sad cause from wht i understand these are all mostly older people on fixed income paying the 39.99 a year just to play games and then get taken wit scams of fix this problem when really they just have a stop on the password till you fix a problem tht you don't even have pretty price to pay to have your'e password reset
i just called about the refund i was supposed to get when i had password trouble 1 month after i renewed. I was told someone in Mexico is using my acount. I asked about the refund and was told i had to pay Microsoft to fix it so i could get my refund. I demanded a supervisor. Got no where. I paid 39.99 had 19 million points. I had my computer repaired and got told pogo is full of virus's. That cost me to do. They could not reset my password on multiple occasions. Lousy service and a real scam. Don't bother with pogo.
also, just so you know... the poker in pogo is totally manipulated. I was told by there own tech's if you play fast it will raise a flag in there system ! also if your rank gets above 1790, the system will bring you back down a min of 140 rank points. You will never see a more un natural poker game anywhere. When the system feels you should not be able to win game, it will just time you out, yet.. you can still chat as this happens... so its not a connection issue as they will try to tell you. Pogo poker is more like bingo and has no skill involved. I know they get many complaints about these issues but do nothing. also if you win more than a certain amount of tokens in a set time, this will also "raise a flag in there system, proving its manipulated. POGO SUCKS !
Hey Pogo I enjoy these games very much, but am wondering what your going to do about these complaints. I don't think it is right to just leave them hanging like you have. If they win give them what they win. Further more people have sued companies for false advertisement and someday it may happen to you and then what, all of us that love to play these games will be out just because you don't want to hold up your end of the deal... So what you going to do.
A player of the games
I FIND IT BORING NOW WAIST OF TIME
very mad
whats wrong with you guys
its wrong to do that
its wrong
Overview of Electronic Arts (EA) complaint handling
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Electronic Arts (EA) Contacts
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Electronic Arts (EA) phone numbers+1 (650) 628-1500+1 (650) 628-1500Click up if you have successfully reached Electronic Arts (EA) by calling +1 (650) 628-1500 phone number 0 0 users reported that they have successfully reached Electronic Arts (EA) by calling +1 (650) 628-1500 phone number Click down if you have unsuccessfully reached Electronic Arts (EA) by calling +1 (650) 628-1500 phone number 0 0 users reported that they have UNsuccessfully reached Electronic Arts (EA) by calling +1 (650) 628-1500 phone number
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Electronic Arts (EA) emailscustomerservice@ea.com100%Confidence score: 100%Supporttraceythompson@ea.com99%Confidence score: 99%communication
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Electronic Arts (EA) address209 Redwood Shores Pkwy, Redwood City, California, 94065-1175, United States
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i bought the CD of cricket 2004. it asked for the CD key. i wrote the CD key but is not accepting it. The CD key is
4C9H-Q5EA-R1Z1-XIXM-ROSU
please help us quickly
my email address is adityasrikar4@gmail.com
Electronic Arts aggtressively tries to charge accounts that have been canceled and it takes a great deal of tenacity to correct any of their actions. I would recommend that anyone dealing with electronic Arts use a "safe cardf" available from many credit cards and banks that sets limits and expires before any anticipated furure charges from this obviously unethical company.
EA has billed me for product and services I have oredered but never got.
Sent 7 complaints over 11 days and only response I have gotten explained that point of sales is too blame for not having product sent too me. EA is the point of sale, so basically they stole money from me, and just created a loop to deal with any problems.