Truck nearly drove me over jumping a red robot
Hi there,
On Monday 09/03/2020 I was nearly hit by a clover truck on Atlas Road in Bonaero Park, the truck was going at such a fast speed it would of killed me, it was green for me and red for a while for the truck but he still didn't stop and went right through the red not even hooting if there was something maybe wrong with his brakes or something like that. I never complain but this was absurd that I caught the truck and took a photo which I've attached.
Please can this be addressed as I would hate this happening so someone else.
Clover 2 Litre full cream milk
Hi, I bought X 2 2litre clover full cream milk from Checkers Hyper, Pavillion, Westville, Durban on 08/03/20. I opened both on 09/03/20. both were off.
I did not return as this shopping centre is quite a distance from my house.
Please can I request a refund.
Information on bottles were the same
BB 14 MAR 2020DZA5/11 16:23
SELL BY 13 MAR 2020 057 L30
My address:
50 Airlie Road
Bluff
Durban
4052
My contact number:
[protected]
Thank you
Karen Chalom
Cheddar Cheese
Hi
Purchased cheese on the 2nd March from Checkers Hyper at Lakeside Mall and there is fungus developing already before the expiration date.
Await your reply.
Frm Imtiaz
*****************************************************************************************************************************************************************************************
Super M medium fat milk
I bought a 6pack super m chocolate flavor medium fat milk and when I opened number 5, 2 days after I bought it and stored it in the fridge, it was green and sour. I was very disgusted as I use my teeth to bite them open and that taste and smell burst into my mouth. I opened number 6 immediately (with a fork this time) and luckily it was fine. I would understand that the seller may have left it in a warm place if all 6 were sour but that's not the case and hence I complain to the manufacturer.
clover 800g cheddar block
Tuesday 25/02/2020
Cheddar 800g that is full of "mif"
replace and refund (petrol price is high)
MAN22/01/2020 L ZA5/5
sell by 22/04/2020
BB 24/04/2020 22:31
you can not see the faulty product due to it being in the white packaging. photo will be very unclear. i am very disappointed as i love Clover cheese and i suggest you check your suppliers fridges for consistency
please contact me on [protected]
Clover fruit of the forest with cereal yoghurt
I bought the Fruit of the Forest with cereals yoghurt from Pick n Pay at Vangate Mall, in Athlone, Cape Town .I saw the content and thought let me try it.
When I unsealed the berry with cereal and seeds I was quite impressed with the taste/flavour and ingredients.
Then I opened the guava with cereals and seeds and discovered that it was a plain flavoured yoghurt with no cereal or seeds in it .
I was disappointed.
I would like a response to my complaint ASAP.
Kind regards
Ms Champion
4 Regent park mews , Pluto road , Surrey estate, Athlone , Cape town
clover fresh milk
I purchased a clover fresh milk on friday 21/02/02 the sell by date said 27/02/20 but on the 23rd I took it out the fridge to use and the milk was spoilt. I had to throw almost the full bottle away. Customers purchase quality even though we pay more but we don't expect to robbed with you guys putting the wrong sell by dates on there. It's absolutely unfair to us as a consumer as we pay alot for milk these days and then this is the quality we receive.
Utterly disappointed
unit 21, Rucklen Mews, Islen place
Super M
I purchased a super m chocolate milkshake from pick and pay Hutten heights in Newcastle. This was a treat for my grandkids which I do daily.. I didn't notice upon buying it, when my grandson had already opened and consumed abit of the product, we found that it had a disgusting taste and the product itself was green. This is highly unacceptable and a huge disappointment to me and my grandkids. As this is a health hazard especially to kids regarding this
I would really appreciate feedback to this unsatisfactory product. Thanks
vanilla custard gone bad before expiry date
I purchased 1 box clover vanilla custard on Sunday 16.02.2020 to be used the same day with some dessert with some friends. The box was opened and used, only to find that taste was not right, and on closer examination, we noticed that the pouring spout was black from the inside. We also were then complaining after about 2 hours after consuming it of runny...
Read full review of Cloverfresh cream
Hi there
Im a very dissapointed customer
I bought a clover fresh cream for a function, only found to find out that u guys gave yellow fresh cream. It didn't even get thick! It was old!
This caused me to run around like a headless chicken to buy other fresh cream... What a waste of my time and MONEY!
so much for choosing a quality product!
I will never buy or recommend any of your products in future
You spend so much money b on quality products and end up getting old fresh cream!
Absolutely disgusting
full cream milk
I recently purchased a two liter bottle of full cream milk from my local grocery store and have found that it was expired before the said expiry date on the bottle. I find this highly unacceptable. I have experienced that on more than one occasion with your brand specific from various grocery stores in my area. Please focus on rectifying this issue as it has occurred on multiple occasions.
full cream not so fresh milk
I am writing this letter to express my displeasure with your product and hope your company takes measures to solve this conflict so that it does not result in more unhappy customers.
Yesterday, 22nd of January 2020, My father purchased a 2 litre of Full Cream Fresh Milk from a well know retail store. The expiry date reads 5 February 2020.
The milk had been stored in the fridge and when opened on the morning of the 23rd, it gave of a sour smell and was chunky and discolored (visible in the pictures below).
I really hope that clover sees to this issue as this could have easily resulted in someone falling ill and I am very disappointed at the quality of the product and do not plan on purchasing the brand anytime soon.
Replied
clover classic margarine
I bought 2 tubs of margarine in the beginning of the year, which expires on 14 Feb 20. They were both kept in the fridge. First time I bought Clover margarine. Unfortunately I was extremely disappointed when we had a number of guests over and we used Clover margarine to spread our savory breads, it tasted awful! It really tasted like petrol. You actually want to get sick from the taste. Could you pse assist with this complaint asap. Thank you in advance.
Ulandi
I bought 2 tubs of Clover margarine at the beginning of the year. I was very dissapointed when we used it to spread savory breads for a number of invited guests. This margarine tastes like petrol, and you actually want to get sick from the disgusting taste. Needless to say it was a total embarrassment. Pse attend to this complaint. Your urgent response would be appreciated.
The complaint has been investigated and resolved to the customer's satisfaction.
Kindly Call the Clover Consumer Line on 0860 117533 to log your complaint .Kindly Quote Incident number : 266489
Regards
CCCC
gouda cheese
Good day. I have purchased a block of 200g clover gouda cheese from checkers cornubia on the 19th January 2020. I was very disappointed upon opening, it was green and white mould (rotten). Please assist as I had purchased this for my daughters lunch. I would appreciate a response from you asap as the expiry date is on the 06 January 2020. My email address is marilyn. [protected]@gmail.com
[protected]
Replied
2litrr long life box milk
Hi.i normally purchase the 2 litre long life box milk weekly.i have a big family so I go through alot of milk.i live far from the stores so out of convienience I pay extra and purchase the long life.this week I bought 2x 2liters which were expired b4 the date and was very dissatisfied .I threw out my slip so now I cannot go In and swop the milk .i have to throw it out.very disspointing as I have to go out again now to purchase more for breakfast. Waist of time and money and very inconvenient
The complaint has been investigated and resolved to the customer's satisfaction.
Kindly contact Clover Consumer line on 0860 11758 33 to log your complaint .
Regards
CCC
full cream fresh milk
Good day.
For the last two purchases made of the full cream fresh milk (from two different stores) we have found that the milk has expired before the expiration date stamped on the packaging.
We have found that the milk purchased from Save supermarket Pietermaritzburg truro center had expired on 07/01/20 when the export date on the packaging was 09/01/20
Then the second occasion was milk bought on 07/01/20 from a small local shop. The milk was already expired as soon as it was opened on that very day.
5 packs of clover hard cheese 800g
Good day.
I have already sent a complaint regarding
The 5 pkts of clover cheese complaint last week... Filled in a clover complaint form... I also attached images of the 5pkts of cheese... Last week.
Well I received a mobile coupon on the 13th
Of december 2019 friday and I am not sure if this coupons is correct or not but I was
Compensated for 1 pkt cheese only.
Kindly double check the information
I provided on the complaint form again together with the images I did send too.
But I have attached the images again below
My name is nahida abijan.
My contact number is [protected]
My email address is [protected]@gmail.com
Thank you
I await the repmu
Good day..
Until today still no response reply.
I feel my complaint is not resolved.
Reason being i was told the lady that was
Handling my issue was not at work on 17/12/2019...but days have passed and STILL NO RESPONSE...
My contact number is [protected]
email address is nahidaabijan@gmail.com
I am not pleased with services from customer care clover team as they are
mixing and confussing customers informations...NOT SURE HOW THIS IS HAPPENING..
Well...i have not recieved any response regarding my complaint about the 5 pkts of cheese when i did speak to someone at customer service on tuesday morning 17/12/2019 i was told the person that was handling my issue with the cheese was not present at work on Tuesday
So i am not sure what the confussion is or whats go on but my problem is with CHEESE...
sour yogurt - snack pack
- I bought it from my local spar in Ruimsig on Sunday 1 December 2019 - When i opened this to give to my children, it was sour, i then wanted to open another one, until I opened each and every of the 2 x 6 packs i bought, and all was sour.
The photos are below, the expiry date is only on 29/12/2019.
This is not the first time it happened to us, but I can not keep on wasting money. It gets expensive.
You can contack me on [protected] or [protected]@gmail.com
Awaiting your urgent feedback.
Regards,
Magda
Replied
clover gouda cheese 900g
Hi
I have purchased 900gr clover gouda cheese in the beginning of November as it was on special at checkers supermarket. When opening the block, I noticed that it was green on the side. It only expires in January 2020. I'm not sure if that's the reason it was so cheap or just my cheese that was bad.
Please look into the matter and get back to me
Thanks
The complaint has been investigated and resolved to the customer’s satisfaction.
Kindly contact the Clover Consumer Centre on 086 011 7533 your ref number for your product complaint is 258911.
Best Regards
CCC
We sincerely apologise for your experience and appreciate you bringing this matter to our attention. At Clover we strive to deliver the best products to our consumers and would like to investigate your product purchase.
A Consumer Care Consultant will contact you personally to address your complaint.
Kindest Regards
Clover Consumer Care
sales rep and delivery team
Company name is LAVAN Services.
Email: info@lavanservices.co.za
I am honestly not happy with the sales representative that has been assigned to me, her name is Sindie, most of the time I order she gets my order wrong. What really frustrated me today is that I was told the driver will be coming to deliver and I was told not to close the canteen at 16:48, I waited and did a follow up after 30 minutes and I was told the driver will be delivering in 10 minutes, after 10 minutes there was no delivery, I did another follow up at 18:05 an di was told to go home and nothing was delivered and I was in urgent need of this delivery hence I waited and I was treated like a fool, please Deal with this or I will be forced to go the social media route
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Clover emailssimone.bothma@clover.co.za100%Confidence score: 100%Supportsocialmedia.waybetter@clover.co.za100%Confidence score: 100%Supportjohann.vorster@clover.co.za99%Confidence score: 99%jacques.vanheerden@clover.co.za95%Confidence score: 95%
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Clover headquartersClover Park, 200 Constantia Drive, Constantia Kloof, Roodepoort, 1709, South Africa
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