just received a letter from Citibank closing my account. I have been paying my account diligently - never been late - paid my account off several times - been an excellent customer. I have several of their cards, my mortgage is wittje, and because lately I have paid the minium amount they choose to close my account based on a business decision. What a way to treat a good customer.
When Citi made bad deals - as a taxpayer I was forced to help bail them out with the stimulus package. They made bad business decisions and They get a bail out. They check my credit and close my account and I've never been late or defaulted on any of my accounts. No bankrupticy - no collections - just high debt.
The complaint has been investigated and resolved to the customer’s satisfaction.