Circle K

S. 51st Ave. & Baseline Rd. Location.

I came in bc I had to use the restroom pretty badly, it was almost an emergency. I go inside and walk to the bathroom door but it’s locked, I ask the clerk for access to the bathroom and they tell me their is no public restrooms. I said it’s an emergency and she still said no. They had 3 people on staff and they all just stood around not helping. I won’t go to Circle K anymore if this is how people get treated when they go there. This does not seem to be some high crime area, but I don’t know. It’s 5:45am and lots construction guys coming in and out. Seems like they could use better discretion when a customer comes in begging to use the bathroom.

I would appreciate someone contacting me on this once issue is fixed okIm in Florida on vacation one day I went into one of your store wow that’s a big cup before I bought the cup trying to communicate with the store manager do to I’m deaf so we both whipped out our phones text note I read it I asked how much to refill the cup every day she text and said.99 come to 1.09 that’s with tax I told her ok I will buy the cup she told me first fill is free wow so I decided to see the cost at different locations wtf circle K don’t know the price I get charged from .99 to 3.09 for a refill sometime I just dump it out why would they tell me one thing then another location charge different

Well found out that I can take the cup to any gas station pay .99 to refill circle ⭕️ k need to come with one price program with these cups or I’ll continue taking my cup that says circle k to there stores and pay .99 refill and wow .99 each two or three

time a day please contact me at

[protected]@gmail.com why an email so I have proof how much the refill is

On Saturday September 3, 2019 at approximately 8pm, I arrived at the circle K #2740177 at 6910 S. Flores Street, San Antonio Texas 78221 to get gas. I was having problems with the gas pumps so I attempted to go inside to pay. There was another customer at the door who showed me a sign that the store was closed for 5 minutes. While we waited, we noticed two African America individuals, inside. Several minutes later, assistant manager Joe open the door to let them out but he told us that the store was closed because he had been there since 4am. We asked him that we needed to buy gas with cash because our credit/debit cards were not working at the pumps but he refused service and locked the door. While I waited to write this complaint, about 3 more customers attempted to go in but he refused service. I was able to get my debit card to work and after pumping gas, Assistant Manager Joe let two customers in. This type of service is not only suspicious but unacceptable. If he made the decision to close early, he should have not had the two suspicious African Americans in the store with the doors locked so no one else could come in. I was also at this location yesterday September 2, 2022 at the same hour and the store was also closed. If the store closes by 8pm, then it should close at 8pm and not allow more individuals after this time. Thus is a huge management and employee issue.

I applied and finally received approval on my easy pay gas card after providing more information than is necessary for a mortgage loan. Very frustrating. According to your literature I am supposed to receive $.30 cents off per gallon for the first 100 gallons or 60 days. I used the card on 8/26/22 and only received $.10 cents off per gallon. I just called customer service at 6:10 pm on 8/29 to determine the issue. After giving him my phone number, my email address, the last 4 if my ss#, my birthdate, the high school I attended, he informed me my birthdate is incorrect in the system and asked for my driver's license #. Folks, this is a gasoline card. I'm not trying to rip off circle K! If my account cannot be verified with my phone, my email & the last 4 if my ss# then you are requesting way, way too much information! I will probably cancel my card and will never use circle k again. You make it way to difficult to buy gas! Kaye Bracken

My name is Charlene Sellers a few weeks ago i went into the circle k on Gordon street in Blackshear Ga i accidentally spilled my drink and the cashier was rude about it and told me if anyone falls then i will get sued and i asked her for a mop i said i can clean my own mess and there was another customer right by me and the manager took her side and kicked me out the store and I have seizures and they upset me so bad when i got home i was having seizures because of them I got a witnesses that was with me last time i walked into the store to get a drink and gas and she kicked me out the store and all I did was walk in i am surprised that yall let yall employees do people that way and the cashier was rude to me first there was another customer standing right next to me i am getting a lawyer and suing circle k for distress i been going to that store for 28 years way before she came along if i don't hear from yall and i don't get what's owed to me for your employees causing me to have seizures i will sue if this is not resolved my number is [protected] Thank you Charlene Sellers

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At the circle k store and Shell gas station on Bayfront Parkway in Pensacola,FL the clerk who worked last night's (Fri,Aug 5,2022- Sat,Aug 6,2022) overnight shift ..has repeatedly been rude,rasict ,and disrespectfully to me for absolutely no reason whatsoever.Im certain it's personal although I have no idea why.I have been purchasing items from this store for over thirty ...years...I've NEVER been treated this way..He is a new employee as well which truly baffles me.I don't understand what kind of power trip some of your employees seem to struggle with ,but they have no authority to act and speak to people the way they do.. He's militant and apparently just doesn't like white folks..I don't appreciate it.Especially after cc onsidering the amount of money I've spent in that one location since 1992..When I asked him what the issue was he responded by informing me I'm no longer allowed there..He does not have the authority to do that..and I'll be inquiring as to the owner and operator as to what his problem is

So, the ONLY reason I purchase cigarettes at Circle K, is because the cigarettes I smoke, have e-coupons that are accepted at all Circle K locations. You have to go on the app, it lists the stores that accept the e-coupons, and today was no different. I arrived at 6055 Cochrum in Olive Branch, MS store 2709808 at 11:43am, and as soon as the cashier sees the coupon on my phone she says “we don’t do coupons from the phone”, never bother to try it or anything. I said well, I use them here (and other locations) on a regular basis and have never had a problem. She turns and asks her manager, and again without even looking she affirmed the same, we don’t take phone coupons. What bothered me more than anything was just the piss poor customer service in general, not even TRYING the coupon, then having to ask for a bag for my other 2 items and the receipt. It makes no sense that a receipt is not offered when it’s printed off and throw in a stack beside the register. Not sure why you’re keeping receipts that are for the customer. I just want the management and employees to be educated on what they can and can’t do. Cause now I’m going to drive 3 miles away to the other circle k location, where they don’t even ask a single question before scanning the barcode. I am a little irritated because with the e-coupons, and having to select a specific location, you only have 5 minutes before the barcode expires. So besides the inconvenience of having to drive somewhere else, I’ve now lost a $3 coupon because of someone’s lack of even caring to TRY to do their job.

I bought a $500 Vanilla Prepaid Visa Card on July 27/2022 and when I went to use it the card had been used in the UK. I live in a small community in Ontario Canada and am nowhere near the UK. How is that possible. I took the card right out of the plastic cover it came in. Please if you could resolve this as soon as possible I live on a small pension and cannot afford to lose that money.

Just sent in complaint and didn't leave contact info this complaint was for circle k at 3101 w northern ave Phx AZ

My name is Pamela McBride you can contact me at [protected].

It was about 4am on July 26th 2022 . My name is Manuel Michael Bryan and I am writing in regards to an encounter I had at this circle k at the south west intersection of 83rd Ave and Indianschool Rd. I walk my wife up there at this time actually a little before so she can catch a ride with a fellow employee while our car is being repaired at a shop.. Well just a couple days before that Mt wife and I had gone in on July 24th 2022 about 3:45 am and I got a cup of coffee and the lady that was working that morning was a very nice African American woman who wanted us to save money and pointed out that circle k had the sip and save deal . So my wife paid for the sip and save discount where a customer can pay $6.50 so they can come in and get one drink every day for a month. We thought this was great . So anyways yesterday July 25th the circle k was closed do to a shooting outside of the store . So I could get my coffee now two days in a row and now I feel so uncomfortable to go to this store but it's in my neighborhood and my wife and I have lived a block away for five years now. Well thus morning I walked my wife up there she got in her ride to work and I went to get a cupcof coffee that is July 26th 2022 about 4am . Well the doors are locked and I went to see if the lady working would be nice enough to maybe let me get a cup of coffee as soon as possible . Well I asked her through the glass if I could get a cup of coffee and she scrunched up her face and said I'm closed . I said ok to myself I'll wait a minute . So I waited outside for almost thirty minutes and this other customer pulls up park's his truck at the pump and of course at this point I'm just wanting my cup of coffee to wake up to the man who parked his truck was a older Hispanic man and I'm a white man and this man goes up to the window and the lady walks over who is also Hispanic working the store at this time and she walks over and opens the door immediately to this other gentlemen but I was of no importance . I feel like this lady is absolutely rude and racist and I believe she should be fired . She ended up calling the police on me telling them she asked me to leave the store and told me I couldn't come in . This lady needs to be reprimanded.

I was going to purchase 3 of these Steam Gift cards and was only able to only purchase 2 of them as the your representative was having issues loading them and was getting error messages he told me that the system was down in which was fine by me that was not the issue. I went into my car to send the numbers that I had scratched off to my kids so that they can use them. They had told me that they were not good and were used I immediately went back into the store to notify the representative and told me that he cant refund me the money or exchange as they were final sale. This was not proper reply as I just purchased them no more than 10 min or less as I was parked outside the store. I was advised to come in the morning at 9am to speak to the store manager and the representative sent a copy of the cards to the store manger via phone took pictures and also of myself to verify who I was. Rajini the manager stated that she would be in the morning at 9am. So I agreed to this and said I would be in the morning to discuss. I came in the morning just after 9 am she wasn't there and the representative called the Manager Rajini and said she had called STEAM and said the cards were used and cant do nothing about it. I asked for the number of Steam and the manager Rajini used said that give me the number which is this one [protected] which is you merchant number? I should not be given this # as this is only for store user only... the representative on the line told me to contact STEAM only via email that is the only way to contact if you would have issues. So your Manager Rajini lied in checking this transaction as she never did.

My point in this are 2 things that the system that loads these cards failed on Saturday evening as the representative tried multiple times to load these cards and were not done correctly as you can see on your camera.

Secondly I was lied to by your manager and this is the worse thing you can do to a customer she told the representative that she investigated and she clearly did not.

ON 7/18/2022 I brought a 1 liter. Cherry Cola and A 40 oz King Cobra Beer and this happened 4:20 pm at the 7815 N. University Store location and she charged me @5.99. The soda pop cause 99 cents with taxes 1.09 and the King Cobre Beer cost 2.99 with taxes which leaves a total of $3.98 cents but she charged me $5.98 and I am owed a total of $2.00 and no she did not give me a receipt. Isn't this a violation of your company procedures. My name is Patricia McKay and my telephone number is [protected]. and you may email me a reply at [protected]@gmail.com...Thanking you in advance for your cooperation...Patricia McKay.

A Cashier working around 4pm on Saturday July 16th said his name is Edward? The Location on Guadalupe and Rural. I handed him a dollar in quarters and 10 cents to pay for my drink. Then handed him $4 in ones, $2 in quarters and a half dollar coins. I asked to put on pump 3. When I go to fill up my tank I noticed that he only put $4 worth. I was nearly on empty when I pulled up that location just trying get home. I was embarrassed to even go back inside to inform the cashier that the amount was wrong. When I came in there was another cashier that I did not catch his name. I informed the guy the person that was just here did not put the correct amount on pump 3 as I requested. He told me to wait until he comes back. Edward walked back out and I went up to him to inform him he shorted me $2.50. He argued with me saying I only handed him $4. Then pulls out the half dollar I had handed to him earlier and The tells me he will give me $1 back. I stormed out furious how that played out to point where I ended up crying out of frustration. I had to Waited a few minutes to calm myself down and went back inside and asked for my change back. He began to tell me that I was lying. I was trying to inform him I know what I handed him at least give me my change back. He started to walk away continue saying i was lying. That’s when the other cashier stepped up and told me he will take care of me. He ended up putting more than the $2.50 i requested. I will not be going back to this location after this experience. I do hope that Edward learns from this experience. Taking customers money is not okay. Hopefully appropriate actions will be taken.

Yesterday I visited the Circle K at 9931 Watson Rd, Crestwood, MO to get my bi-weekly Lotto tickets. I ask for 3 plays or $3.00 on one ticket for the MO lotto. The clerk, in error, rang 3 individual $1.00 tickets which is not what I asked for. While he admitted that to the manager on duty, she stated I was still getting my same plays and they couldn't void those. She asked if I wanted those tickets and I said no, that was not what I requested and left the store.

Why should I pay for their error? Why could they not have rung another ticket with the correct request?

I left the store without my ticket and went up the street where I will start getting my gas and tickets.

Very, very poor customer service.

I regularly go to Circle K on Washington ave. in Evansville In. recently they started construction work on the Mcdonalds that occupies the same building.

They take up all the parking in the front and the worker inside circle k told me that they were told to use the other lot closer to the highway and they do for a couple days but then they go back to parking wherever they want. They are very rude to customers and to circle k employees.

Customer approached me a regular and told me my manager made him feel very uncomfortable and disgusted says my manger between 1 and 3 am on his shift told him put that up he stated put what up he told him put his ? excuse me.. But put his dick up because he going to want it the young man says he given him a hair cut only he charged him 15 he said he recieved 40.00 instead and the next morning he gets a text ? saying thanks for the haircut after he felt violated by him the manager thanks him but he told me the manager was telling him discriminating things about my job lying and the next day I was fired for bougus reason.. I want to file complaints wrongful termination discrimination and report the customers sexual. Hsrrasment