Circle K

African American female clerk very unpleasant attitude, abusive and threatening commicatiive interaction with customer. This is not my first time experiencing problems of this nature with this particular associate. She denies the fact that part of her job description is to be courteous to the customer. Please check audio/visual surveillance footage at the circle k store by located at the corner of Curtis Lane and Greenwood Rd in Shreveport Louisiana captured between 15:45 and 16:00 CST SUNDAY 06MAY2028

I booked a small truck for 4 hours, which includes 50 km travel and costs 559 SEK.
I gave the vehicle back 30 mins late, i was expecting to pay more for that but the guy said now I have to pay for entire day's rent which is another 501 SEK and I can not use the vehicle anymore as it is booked by another customer. How can you charge me for one whole day and not even let me use the vehicle. So you are earning twice the amount from one vehicle on the same day. This completely wrong and scam behavior from Circle K. If anyone know what should I do next, Please let me know.

Me and my friend were shopping in cricle K on Thorold stone and kalar in Niagara Falls Ontario Canada. After each me and my friend bottom something man that work there follow us out and we're asking me what I got aquzing me of stealing. He then got every aggressive and start threatening to kick the [censored] out of us and got in my friends faces. Then after another man had to pull him aside. I hope u know because of this accident me and my friends family will not be buying are gas or items inside that store.

I was at one of your stores earlier today, and the two employees were talking loudly, and not paying the customers any attention. When I paid for my items, the guy behind the counter tried to hand me my receipt. I proceeded to tell him that I did not need it, and he then slammed it on the counter loudly, and made a remark that nobody ever wanted a receipt, and it was a was a waste of his time. There was several customers in the store, as well as children. He was a heavier African American, with a beard, and big hair. I stop at this particular store every morning to get my coffee, and tobacco. The store is located on Quacco Rd, in Savannah Georgia. Thank you. Josh Finley

My granddaughter works at one of your stores in Seymour, IN. She says she worked 42.75 hours a week or two ago, and she was only paid for 14. Can you explain this to me. I am the cosigner on her student loans which she cannot pay because you don't pay her. What is the problem? Her name is Chelsea L. Wooton. I got a text saying my text is too short and may not be answered. What kink of answer is that, and what kind of company are you? I need to know why you are not paying her the hours she is due. And, I have no problem going to the Better Business Bureau!

I went to the Circle K on 5/3 / 2018 at 11:18 am. The address is 8496 Blanding Boulevard Jacksonville Florida 32244. I went there to drop off my fiance to his employer for work. While waiting I went inside to purchase two drinks on register 2. I then stepped aside to get items out of my wallet to purchase cigarettes. I then went back to the clerk which I believe is the store manager and I asked her about different prices of cigarettes. She rudely said I don't know. I want to purchase a pack of cigarettes I handed her my ID and she bent and cracked the bottom of my ID and said we do not accept damaged IDs. The bottom part of my ID above the strip had a crack but not all the way through the ID and not all the way along the bottom portion of the ID. As she was bending the bottom portion of my ID I was asking her why are you breaking my ID. She said it's already broken I can accept this it is invalid. At that point I was very upset and I said it why are you breaking my ID she said it's already broken. She then told me to have a nice day and I said will you have a bad day. I went outside to my car at the pump as I was waiting on my fiance's boss to put gas in my car for dropping him off. After a couple of minutes the clerk came outside and told me that there's no loitering on her property. She said I need to leave need to leave.I then told her I'm waiting on someone to purchase gas for my car. I asked her again why did she break my ID she said she did not break my ID it was already broken.She started saying rude things to me as I did back. My fiancee kindly broke up the argument. My gas light was on when I got to the gas station. My fiancees boss gave the money for gas to me. I did not purchase the gas there. i was affraid she was calling the police. I dont know why she would. I didnt do or say anything to harm her. She started the agumement. I didnt feel welcome when I first walked in the store.She embarrassed and upset me sadly. Im not sure if she was a manager or not . I know she is a black female with curly hair. I feel as though she targeted me. *Circle k 2726299*

I've also watched many of the employees give away free items that people did not pay for. They also purposely did not ring up certain items when people were at the register. The manager is rude and should have a better tone when speaking to customers. They never have the right things out. Such as lids or straws for your sodas. Some employees do others hair in the store during late hours also.

Inventory being done while trying to handle large number of customers. As well as only one csr on register with three in store. Upon my purchase of 40.00 gas a bug juice and large soda, I asked for a receipt and was told. "We do not have any receipts available!". Excuse me I need a receipt for my work logs. Again told receipts are not available. And the I didn't receive my change of 30 some cents not worried about the money but super way to piss off my day! 4400 Gun Club

I visited your store in Orange Park Florida at the corner of Youngerman Circle and Blanding Boulevard on May 2nd 2018 at approximately for 12 to 4:30 a.m. I was very low on fuel and had$40 in lottery cards that was unable to be cashed in until 6 a.m. A light-skinned African-American woman Fox 26 foot roughly 200 to 250 lb; who I assumed to be the manager of the store because she was not wearing any of the uniforms standard by Circle K but yet a nice button-up shirt with a name tag which position unfortunately where I could not see the name it, approached my vehicle where am I expecting wife and I we're having a conversation about my upcoming visit to the VA and in ways to deal with my PTSD I pulled over at this location because I have stopped here many of times before and it is along my route to the VA on this morning I was having an attack in which I was having trouble breathing and was not in the right State of Mind to be driving because of this I let my gas get extremely low and had been informed my been riding with my gas light on for several miles. The lady came out once and said that we could not be lording we just advised on the situation and then agreed to spend our last few bucks to obtain some snacks which included in a chocolate milk and a couple bananas to help with the cravings of my female partner. Within 30 minutes the lady returns and point to the sign saying no lordering we were going to go back in and purchase another item for a dollar seeing as how I was the last one we had to wait for 6 for the cash in of the tickets to obtain gas to finish our journey to the VA we were then told that we needed to leave or law enforcement will be called upon leaving we were merely trying to go 50 yards across the street to a competitors gas station to wait there to catch our tickets in and obtain a fuel am I pregnant why and I to have to push the car across the busy intersection. Would have Halls me the most is that the excuse she gave was that corporate had live feeds and had kept contacting her about why the vehicle was parked outside the store for 45 minutes. Even though we had purchased items and had spoke with the lady inside about the situation. It is very disturbing how the attendant / manager on duty would treat a wounded service vet and a pregnant female who is a regular patron of the store I have seen the workers give coffee and cups of water to homeless vagrants whom they say hang out around there all the time and they have to run off; be allowed to stay for many hours and bum money from patrons like myself or my wife whom pay everyday for your services. But when paying customer are truly in need and are just merely waiting for a short time to pay once again for your services are ran off even though they're having a panic attack cause from service conditions that extent from time overseas at War Ergo PTSD. I contacted the VA to let them know that I would not be able to make my appointment do to my car completely running out of fuel intern which cause my fuel pump to run dry and become inoperable. I did not realize this until after obtaining $5 from a good citizen at your competitors gas station when they saw me and my wife pushing the car across through a busy intersection. The VA then advised for me to contact Circle K's corporate office so I am doing just that. I will be meeting with the new stations as well this morning May 2nd 2018 to discuss the treatment and let other patrons know the treatment in which we received from your store at Youngerman Circle and Blanding Boulevard. This convenient / gas station is conveniently located less than 300 yards from 295 in Jacksonville Florida which is home to several military installations one being the closest NSA Jax and Mayport Naval Station along with several Coast Guard stations and along with a submarine installation point being made up of a tremendous amount of servicemen and women that I believe will not take kindly to my treatment as servicemen and women are brothers and sisters Forge from combat and/or training they go through. I would definitely recommend staying away from this gas station / convenience store as it is not convenient at all.

I have a problem with how unprofessional some of the managers and staff are the managers are either cursing or playing around a couple days ago I was in line behind a customer she asked about another employee that she didn't see there the manager talked about the employee really bad when I went outside and was pumping my gas the customer was next to me pumping her gas and she was upset she goes on to tell me that the employee the manager talked and cracked jokes about was her cousin and the manager didn't know she felt embarrassed I'm in Circle K at least 6 times a week and I must say the best experience I have had so far is always when a cashier named Shakita is on duty she is very courteous, and always offer suggestive sales and not once have I came in and the store is not clean compared to some of my visits

I went inside to pay for gas, swiped my card and Marlene said it was set. I go outside to pump pick up the handle select which type then pull the lever to pump and nothing came out. I tried it twice and nothing happened when I went back in with receipt and all they told me that I would have to pay again because it isn't their job and told me to call the bank. My bank closes at 5pm and it was 7pm. So basically they made me leave without gas or my money back. Now I have several transactions from that store. I attached a picture plus receipt.
Please call Alexus or (17 yr old son) Dustin [protected] or Rita (parent)[protected]
606 Bush Ln
Elizabethtown, KY 42701

Hi I am writing to report a incident that happened today at 730am. I purchased mythings and the girl had an attitude like usually, no gretting no thank you or anything. when I was done I said thank you twice and the girl automatically got upset and threatned to slap me. the manager also did not handle the incident professionally. I will not be going to that gas station again even tho its 5 mins away and I have been a regular customer for the last year.

I was at the Circle K on Stapley while Thomas was working. He had no sense of customer service and was not of any help. I have been to many other locations and have been treated like a loyal customer. Thomas did not seem to care and completely disappointed me to the point where I'll never be back and will tell everyone not to visit that location. I'd hope to see Circle K hire more quality employees in the future.

i went in to the circle k in wheaton illinios on geneva road at about 11 pm tonite. i went in to get 2 drinks and they didnt have the lids for the size that i get the xxl cup i get that cup cause i hate having to deal with styrophome. i was told that i could jus take it with out the lids. mind you if im there im in a car cant exactly drive with 2 drinks with no lids. also the secint complaint is that they were also oit of the drink that i was there to get and the other drink i went to get the nozzle wasnt fully working. i normally go to this circle k cause it is conveinent for where i live and work. i brought this up ti the guy that was behind the counter and he jus said sorry i wasnt offered anything for my inconveience... maybe in future i will shop else were its not first time that product has been out at this location

I was in the store on line and the manager Jim or Dave not sure which one whoever the manager is was talking and laughing with the clerk who was the only one there at the register ignoring all the customers and making them wait while I was one of them there was like 10 people on line they do this multiple times I am in there everyday they were also cursing at someone telling them not to curse or they can be thrown out of the store that is unacceptable behavior and very unprofessional they were rude to me and also called me a cracker and a [censored] they need to be fired or I will take legal action and sue and have this store shut down! The store I am complaining about is the one in Surfside beach on 544 highway 17 business

I come in to this store quite often and on multiple occasions I have seen the cashier smoking marijuana while sitting in her car. This is something a do not want my kids to see. If I have to call the local authorities, I will... her name is April and she is very unprofessional. It's been times I have been in there and she is nowhere to be found on top of that she dresses like she doesn't care.

The reader never works properly and my card was declined as it always does on the first try. The employee was vey rude about it knowing it acts up. She was eager to get me out of the store. I've been a regular customer for four years with or without using thay card. I've spent lots of money there and have always been polite to the employees. I did not deserve the attitude and embarrassment because she behaved rudely in front of several customers. I will be reporting to the BBB because of discrimination.

On 4/24/18 at 9:28 P.M, I stopped at your store on 3006 1st St east Bradenton, Fla to pick up cigarettes for my wife. When I went to pay the cashier, S, Chelsea was very rude and said to me I'm going to need those coupons when they print out because I know you don't smoke. I then ask her how she knew I didn't smoke in which she replied, I save those for my father in law, so you don't need them. These are 4.50 off coupons for cigarettes, of course I have been using them. She took out of my hand and refused to give me my coupons. I do believe she or circle k now owe me $ 9.00, the amount I would have saved with coupons. I also believe she should be reprimanded and possibly fired if this is an on going thing with all your customers. I am writing this complaint because every time I call the store they tell me no manager is available, also a problem. I paid with my credit card so shouldn't be too hard to look at cameras and see she took my coupons. order number 1516550 and amount paid was 13.34. Thank you and I look forward to your response. Sincerely, Mr. Steward

This is about the store on waterlevel hwy Cleveland, tn. I come in about the same time every morning through the week after I drop off my daughter at school. Everytime something is out and isn't replaced. All I want is a cup of coffee and the past two mornings they were empty! I even tried a different flavor pot and that was empty too! These two days are definitely not the only days but were enough to piss me off enough to make a complaint. I've even mentioned it once to the clerk and they said "yeah" and nodded. As if they already knew and they didn't get off their butt to do anything about it. I love their coffee and I'll be pissed if I have to drive further to get it since I live right by this store. Straighten up!

I need to file a grievance about manager Stacey at store #1599 Circle K, 2545 Sam Rayburn Hwy in Melissa, TX, US, 75454. I am 19 years old. I was hired by Stacey on 4/12/18. In the interview, we discussed my availability and I told her I would not be able to work full time. She scheduled me for 6 days a week then she left on a business trip for the next 10 days. I was unable to communicate with her and I had to work my schedule she made, and the temporary manager Dwayne could not help me modify my schedule. On 4/24/18, Stacey returned to the store and I communicated my schedule needs to her, clarified my exact days of availability to her and Stacey refused to work with me. I told her I am available to work Mondays, Tuesdays, and Fridays 8 hour shifts and she said, "that's not good enough. I need you to work 6 days a week. I prefer you to work 7 days a week but I wont ask that of anyone." I repeated my availability to Stacey and she said, "I dont know what to tell you. Reconsider working here if you cant be here 6 days a week." This store is very short staffed. I was willing and able to work 3 days a week but the manager refused my offer. I liked my job but 6 days a week does not work with my availability. I feel this manager took advantage of me and when I stood up for myself, she reacted unreasonably by telling me to leave. I am a dependable employee and a hard worker and I dont understand what I did wrong by communicating my needs to my manager and her response being to just send me home. I am willing to return to work at the availability I stated of working Mondays, Tuesdays, and Fridays but the manager is not allowing me to. Please advise or assist me in retaining this position. If my position cannot be retained, then at least someone is aware of how this manager unfairly treat me.