the tin hot to go bowls
I was giving a bowl to fix some noodles to go for my grand baby. I've done this several times in the past, and every time this tin bowl was so hot you could barely touch it, let lone walk out with it. Well the last time i did this, I go to turn around with some lady bumping into me, when she did, this hot bowl folded up on me, and needless to say, i ended up flat on my back with red sauce everywhere. Hit my head really hard so I ended up at hospital with a concussion. Up until now I loved Cici's, but have issues with that to go bowl. A word of advise for Cici's, change the bowl, or at least give customers a bag so we don't have to handle that hot bowl. So I'm getting a lawyer, not because of the slippery floor, and it is slippery, but to prove a point on this to go bowl.
The complaint has been investigated and resolved to the customer’s satisfaction.
employees
I have worked for cici's pizza for about a month now and all my co workers do is stand in the kitchen in the back, talk, and eat food they never paid for. I am now on the edge of losing my job because a woman I work with has found it easy to put my name on the line to save her own butt while she stands around, talks, eats, and comes to work unprepared and changes in the bathroom.
The complaint has been investigated and resolved to the customer’s satisfaction.
Well an email said father's would get a free meal wife didn't get off till 330 we went buy they closed at 3 ruining our day to come in the midland tx store
Practicing Age Discrimination. All customers under the age of 40 were given excellent service. Those over 40 were lucky to have there money taken and allowed access to the pizza.
filthy restaurant
Went to eat at this restaurant at 4:30 and every table was dirty with dishes. We had to clean our own table. The buffet area was filthy. Dried food, salad bar was warm and salad dressing was soured, floor was dirty and unswept. 7 employees and the manager stood in the buffet area popping each other with towels while there was only 2 pizzas on the buffet. I have given up on Cici's and will never go again!
The complaint has been investigated and resolved to the customer’s satisfaction.
stomach aches, diarrhea
Me and three friends ate here friday, march 8 2013 and ever since that night we have have had diarrhea along with stomach pain. I can't hold anything down for more than a few hours - things go right through me and I have to drink a lot of water to not get dehydrated. I think the place got a new manager recently, because I have been there a lot in the recent past and the manager I was used to seeing was gone.
I really hope this doesn't continue. I've used three rolls of toilet paper already today.
Employee at Merle hay cicis rolled her eyes at me when I asked for shredded cheese
Then tossed the cheese to me. Ignoring me when I thanked her.
It's true but it must only be some people. Cause my mom can eat it just fine but me and my dad both get sick from it. I think it's the cheese sauce because I tested it. One time I went I had two bowls of macncheese (with the cheese sauce) and spent half the day in the bathroom. Same with the macncheese pizza. And one time I went when they stopped selling the cheese sauce, and nothing happened. Then when I got home today my stomach hurt like crazy and I got diarrhea and bad stomach pains. Still feel like I'm gonna puke. And today I ate two pieces of macncheese pizza and a bowl of macncheese. Point proven. So some people must just be allergic to something in the cheese sauce cause it's not everyone. My friend can go without issues. But my other friend can't eat there at all.
Should'a punched that cheese holding ### in the throat!
used to work at one
I used to work at this Cicis until a week ago. I had to go to the police because my boss was sexually harassing me. Of course he denied everything and there was no proof because the cameras only rolled back 48 hours. He knew the angles of the camera. Well I went to get my check today and they wouldn't give it to me because I had there uniforms. They are withholding my check for a couple shirts that stink of Cicis and a hat that's covered in makeup underneath. I will never go back there for anything. The pizza is gross and low quality and management is poor and treats employees like crap.
The complaint has been investigated and resolved to the customer’s satisfaction.
customer service
I always cicispizza with my family, and I do not drink sodas, I have my own water, and the cashier, I always charges a drink my husband claim, and said he could not eat there if we wanted to buy drink give I get it done in the pants pocket, I believe that is the nanager, who goes by different dress, blue shirt walks tender
public sidewalk
I was waiting for my wife outside cicis to see if she wanted to eat there I was standing away from the doors and the maneger I could not wait there on a public sidewalk.2
The complaint has been investigated and resolved to the customer’s satisfaction.
rude
Completley rude! I asked for a pizza to be made bc when I went in, all the pizza was old and dry looking, plus I didnt like the selection. I asked for pepperoni, sausage and bacon, the man told me he had pretty much the same thing coming out in a few seconds, so I waited. This pizza included ham... I dont like ham on my pizza, but I picked it off anyways but the pizza still had the ham flavor. I asked if they were bringing out any cheese sticks. The man said we dont make cheese sticks! I know they do bc it was always my favorite part of the buffet! Then a couple came in and asked for a specific pizza and pure got a lil number on their table and brought to them. Thats the service that I shouldve recieved as well! Its not even all about the food, the man was snobby and rude. If he doesnt like his job, he should work else where!
The complaint has been investigated and resolved to the customer’s satisfaction.
I DONT KNOW WHO GETS THIS COMPLAINT, I'M HOPEING CICIS BUISNESS OFFICE. MYSELF AND MY MOTHER HAD VISITED CICIS QUITE ABIT AND HAVE HAD GREAT TIMES MANY OF THOSE VISITS. HOWEVER THERE IS A MANAGER BY THE FIRST NAME OF ERIC WHO HAS EMBARASSED THE BOTH OF US, BY MAKING COMMENTS ON HOW MANY TIMES WE WALKED UP TO THE BUFFET, LIKE WHERE ARE YOU PUTTING IT ALL, OR I WOULD NOT HAVE BELIEVED IT IF I HAD'NT SEEN IT. I'M NOT A PETTITE WOMAN AND AND MOTHER IS NOT EITHER. ALTHOUGH I CAN HANDLE SUCH COMMMENTS IT DID OFFEND ME AND MAKES ME LEARY ABOUT GOING BACK. I DID TELL THE OTHER MANAGER ABOUT THIS ISSUE, HE WAS MORE THAN KIND AND GAVE ME AN AMAIL ADDRESS TO LODGE A FULL COMPLAINT, HOWEVER I COULD NOT GET THE SITE TO COME UP. THIS IS THE EMAIL ADDRESS ( welcometocicis@gmail.com ) I WOULD LIKE TO BE CONTACTED IF AT ALL POSSIBLE. THANK YOU FOR YOUR TIME. T.J.
you shouldn't go there anymore
I could not find a place to compliment the Cicis we visit. We go to the one in Tampa Florida at 56th and Fowler. The managers are Kurt and Jason and we are very happy with the friendlyness of all the workers and williungness to help us. I know it is not just because we are senior ciizens, because we hear them be friendly with everyone who comes in and everyone who leaves. We would recommend this Cicis to anyone. Mrs Christina Marley. Chrisattampa@aol.com
horrible service
I am currently in the cici's pizza now. We got five people here. We ordered a custom made pizza but they refused to let me order the second one until we finished the first one. I thought is all you can eat here? Why can't we order when we want to? I don't have all day like the people working there and wait until I finished one pizza then order it and then wait for them to make it when I can just order it ahead of time. Horrible Customer service, why do I have to pay to come eat and fed up with attitude? Will never come back to this location anymore. I rather drive
10 miles to the other location.
If that is the case, why did I saw then brought two custom made pizza at the same time to a party of 3 ? When we were still waiting for our pizza? I had to go to them 30 mins later and ask where is my 2nd pizza and she was like "oh, you still wants your pizza?" I went to her with the pan when I finished my first one and said " can u make my 2nd pizza now?" and 30 mins later she asked me you still wants your pizza? There are noting to do for being selfish. I think it even involve of discrimination!
The complaint has been investigated and resolved to the customer’s satisfaction.
My family off 12 and I went to Cici's pizza and the service wasn't good. They told us we has to stay in the front because the lady had already cleaned the back. The front table's were small and we had to seat apart from one another. When we asked for a pizza we were told we had to wait for it to be on the table for everyone and that we couldn't.
It's "all you can eat" but on THEIR terms. They know they will lose money and run out of product/ingredients quicker on larger groups if they keep dishing out pizzas willy-nilly. By making you wait till you finished eating the previous pizza, the staff are hoping you will be too full or too late to order again. Most restaurants that offer free refill on drinks, won't serve you another untill you've finished the previous. It's only fair and the right way. Unless you are young, selfish, and ill mannered.
health code
My husband and I went to the Watertown N.Y. location, we had never been to a CiCi's before. The food was so-so. It was the health and sanitation practices that were sadly lacking! First we saw a employee sweep off a messy table with a broom used on the floor, we know this because we saw him sweep the floor next. He did spray something on the table and wipe it off, but it was still pretty disgusting! Then we saw the same employee sweep a salt shaker out from under a table with said broom, the cap fell off the shaker, he bent down put the cap back on the shaker and replaced it on the table! Not 5 minutes later a young man came out from the kitchen carrying 2 pizzas he was not wearing gloves, I had seen him handling other things in the kitchen earlier. Granted the pizzas were on pans, but if they had been mine I would of refused them. My husband and I have worked in restaurants, sandwhich shops, etc. for over 20 years, we know the codes. Can we say "cross contamination", I'll bet the health department can!
The complaint has been investigated and resolved to the customer’s satisfaction.
fundraiser check not received
I am extremely frustrated with Cici's Pizza. I scheduled a fundraiser for a non-profit organization of which I am a member. This fundraiser occurred over 2 months ago and I have still yet to receive the check for the funds we are due. I have called numerous times only to be told that they are working on it and am given a PROMISE that I will be called as soon as they have the check ready. I am always the one to call back and check the status only to continually be told that the check is still not ready. This is unacceptable and I highly recommend that nobody gives Cici's Pizza their business. Definitley do not set up a fundraiser with this company.
get a room!!!
I went to eat at Cici's today and the manager was behind the swinging door kissing his nasty looking co-worker. Then he was taking a pizza to a customers table and intentually walked by the same co-worker and rubbed his private area up against her rear end. This was just sick GET A ROOM PEOPLE! For christ sake we were trying to eat.
no baby changing table
Came in with my husband and our two children, one being 2 years old. Went in to the ladies restroom as I do anywhere else to change my baby. And to my surprise there wasn't anywhere to change my baby. I had to change her on the sink. Cause I wasn't about to change her on the floor. I put all the paper towels I could and had to embarrassing apologize to the...
Read full complaint and 3 commentspoor quality pizza special
Cici's pizza It is disappointing when you don’t get what you expect of paying for an advertized item. I purchased three pizza 9.99 special from cici’s pizza in niles il. When I got the pizzas home I found them to be nothing but paper thin pizza sauce and paper thin cheese in the center and few pepperonis on them. I contacted the cici’s pizza; they told me...
Read full complaint and 1 commentcan't get order right
I've ordered a pizza to go on multiple occasions from the Cici's in Kingwood TX and have had to have them re-make the pizza several times because they can't get my order right. I've been told by two different managers that the reason for the wrong order is that there kitchen staff does not speak English and has a hard time understanding my order. My question to Cici's would be why are they hiring people who cannot speak English? In order to be a citizen of this country you must be able to communicate in English so is Cici's hiring illegals? If not, my hope is that they can hire people who are able to understand a basic order.
The complaint has been investigated and resolved to the customer’s satisfaction.
"Work in my state you must speak English." What state do you own?
If your going to live here, learn to speak English.If not go back and kick the hell out of them tell them to go home.Work in my state you must speak English.
Well if they work in a public pizza restaurant, they should understand the "basic" terminology of ordering a damn pizza.
"In order to be a citizen of this country you must be able to communicate in English so is Cici's hiring illegals?"
Have you ever heard of a green card? And yes, you can be a citizen who speaks poor English. What if someone is born here, but there family members speak another language? And to pass the citizenship test, you don't need to speak excellent English. A basic understanding is satisfactory. Please don't jump to such conclusions without considering all possibilities.
Or call in and shout LA MIGRA (Immigration)
cockroaches
Went to eat with my family at CiCi Piza and cockroach CAME crawling up the wall across to my plate... call mfr and all he wanted to do was to give us coupons for another visit..Who wouldngo back to such a nasty place...nFinally he ave us our money backk..
I will turn them in to the the health dept.
bad service/food
Took family of 8 to CiCi Pizza, Enid, Ok today 4:00 pm - Sat.
We were the 3rd family there / there was No ice in the machine / No Pizza / No desserts / No cheese for salads - very little salad .
3 complaints about the Ice / No ice was put in the Ice machine for the soda machine for over 30 minutes / we had to ask more then 1st above Pizza ?
They were not busy by any means ...
Flies were a problem ... and the restrooms were dirty !
Will never take my family there again ... they have lost my bussiness .
Betty
Enid, Ok
adv. price 3.99
Cicis Pizza is advertising 3.99 special on TV. I wnet to this store on Hwy. 6 cashier charged me $5.49 regular price I ask her 3.99 special, she call the Manager and he told me that we are not the participating store, I told him that company is adv. as 25th anaversary special ten he told me that they will start this promotion from Sunday, he was very rude...
Read full complaint and 9 commentstoo bad to be true?
Cici's Pizza Buffet has removed almost all the ingredients from their salad bar. No more cheeses, no more olives, no more peppers, no radishes, no cucumbers. Pretty much just dressing and croutons. It's hard to believe a national chain would all but remove a salad bar. They also discontinued their wonderful bread sticks. What were they thinking? Has Cici'...
Read full complaint and 3 commentsfood poisoning and derogatory treatment of a customer
I picked up my 2 kids from the daycare yesterday, they requested they wanted some pizza, so I took them to cici pizza at skillman and whitehurst, placed an order, they were really very hungry, the pizza lady said it would take 15-20 minsto be ready, so while we were waiting i picked up 2 slices of pizza from their buffet to give to my kids . An employee from the cici pizza by name Joe C came up to me, telling me I have to pay him $4.26 for just 2 slices of pizza, so I said, OK when the pizza I ordered get ready, he should take away 2 slices from it.As we were still talking, one of my kids, the one who ate the pizza started vomiting, thr vomiting was really really very bad. Joe C went to remove the 2 slices of pizza from the one i ordered, he completely ignored my son who was vomiting, what Joe C was after was the pizza. I suspect food poisoinig. Joe C further threatened, he was going to hit me if I don't leave the cici Pizza outlet.
I never knew there are so much hatred in this Guy Joe C, I normally take my kids to that partcular outlet. The threatening from Joe C got so bad, I left the CICI PIZZA in a very bad mood accompanied with my son who Joe C poisoined.This guy should be made to pay for his wickedness. email me at [protected]@yahoo.com Norah O
The complaint has been investigated and resolved to the customer’s satisfaction.
order some education
this sounds very untrue.
Where do I even start! We had heard that this was not a good place to go, but felt we should give it a try to be fair. When we walked in the floors were filthy, the " salad bar" had barely any lettuce in the bowl and was nothing close to what a salad bar should be. The high chairs looked like they had never been cleaned and when we asked for a wet rag to wash it down ourselves they looked at us like we were crazy. Half of the pizzas were put out not even half way cooked. Another woman was waiting on coffee to be put out for 20 minutes and when they finally put it out it was cold. They put out cinnamon buns that were not fully cooked the middle was still gooey. They also put out what I'm assuming was supposed to be a cake topped pizza and the batter on the top was still uncooked. Needless to say the establishment was filthy and disgusting. You walk out feeling gross and dirty. I do not understand how they are even allowed to be opened and operating. It was not even worth the $25 it had cost. I would NEVER recommend this place or go back. The only recommendation I have is for it to be shut down!
Dear Sir,
How do i contact the corporate official for a complaint in a Texas Restaraunt. I am in Abilene and have gone to this CICIS many times. The managers and there employees are wonderfull. My complaint is I dont like pizza But my company does. As I was going to the buffet they didn't have the alfrado sauce with the noodles anymore. So I only got to eat the Salad. I was not happy at all. They told me to talk to Corporate. As I was sitting at my table other customers were unhappy this item was taken away and many other items too. For those who take there friends to Cicis there should be other choses other than Pizza. Very unhappy customer. People don't like the way the menu was changed through people I talked too. Has the recession hit Cicis. They dont care about the cutomer anymore by removing half the menu. If it stays his way I will not take my company there.
Sherrone Boudreau
2950 Oakridge Court
Abilene Texas 79606
[protected]
I go every week to cici's but not now after the service was so bad! People that worked at cici's were yelling and the manger James was very mean to everyone even the workers. There was a curly hair guy working in the back making pizza. I saw him scratch his head and touch a pizza. When i got there i got some pizza for my son and when he took a bit of the pizza, he told me it was cool and tasted funny! I will never go back!
First off when did this become a English class really your going to comment on how I spell your and as you put it you're . I can see you people have no life. When the fact of the matter is not about how one speaks or spells it about this poor women whom fell and hit her had that caused her to have head concision. Really is it any of your business who I work for. NO! This again is not about how one talks again it about "Squirtm" and the issue oh her slip and fall at cici's. What I ment by what I said about is the problem with these babies these days is how people feed them plan stuff with no taste at all. I mean hell give the babies something to taste to develop there taste buds. I'm sure that is it was you and slipped and fell you would have sued and wouldn't even think twice about it. can you tell me you wouldn't have...
Hello, gglle. Firsts off where do u get off saying she need to work on her sentence structure and education? Your the one that needs to think about what you said. You have no capital letters and or punctuation in her comment point blank. and for all I'm concern she does have a case . See I'm a paralegal.
For Miss. Foxygrandma Why we can tell your a Yankee from south Dakota. Baby meaning child of hers considering she looked about five or six plan noodles is the problem with the babies these days don't know how or when something is good to eat. Sounds to me you one of them grandmas that are to F'ing lazy to clean one's grandchild up.
Y'ALL are just reading what she had to say, not looking in the facts of the CASE she does have. For the fact that they gave her a carry-out bowl. In which they are suppose to fix for her.. Hinced word in CARRY-OUT. So I Believe I would call lawyer and talk to some. squirtm don't listen to what these ignoramus have to say. Do what you believe is best. For carygrant TIN bowel what more can I say but again stupid CARRY-OUT.