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1.0 1224 Reviews

Chowking Complaints Summary

11 Resolved
1213 Unresolved
Our verdict: If considering services from Chowking with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Chowking reviews & complaints 1224

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Newest Chowking reviews & complaints

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M
7:35 pm EDT

Chowking food

Kumain kami ng bf sa chowking starmall san jose del monte, last june 3, 2017(sat)
umorder kami ng 1chicken lauriat, 1 pork chao fan with Shanghai, and 1 reg halo halo
Unang sinerve sa amin ung drinks nmin isang coke and pineapple
Then .Pg higop ko plang sa drnk ko na coke ayon na nga hndi malamig.May yelo namn bt hndi malamig and ung baso nia ang dulas dulas kaya parang may sebo ung sa loob ng baso .Hndi ba hinuhugsan maiigi ung mga baso spoon or fork ?
Eto pa, ung dumting na pork chao fan with shanghai di ko maatim kainin ksi nga ung chao fan nio e parang sobra sa pagkakalamutak alm nio na nmn meaning nun db .sobrang pangit ng kanin durog na durog nkakawalang gana kainin and hndi na sia masarap .kaya ang ginwa nmin inwan nlng nmin ung inorder na pgkaen kahit hndi pa ubos wala kme pakealm sa pnambayd nmin bsta ang gsto namin safe kami
Nakadiri kmaen sa chowking starmall san jose del monte bulacan .Ang dudulas ng baso kht sa halo halo na baso ang dulas dulas nkakadiri hndi ko alm kung panong hugas gngwa nio !
sana mabigyan pansin ang chowking starmall san jose branch nio kahit cr nio madumi nkakadiri !

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S
12:57 am EDT

Chowking Chicharap

Good Afternoon,
We just finished eating our Chowking lunch by this time. We are dissapointed with what we have eaten. The "Chicharap" that we ordered from your Chino Roces branch in Makati are burnt. We didn't enjoy all of our food because the staff said that the store ran out of rice meals like yang chow and chao fan, and we accepted that so we bought different foods than our favourites. We understand that there are alot of people in the store for lunch but please atleast you give us the right and safe food we want and we pay for. Would you eat something like this especially for the children?

We hope you understand and you do something about it. Chowking is really our family's favorite fast food and issues like this and stories about your restaurant's failure from friends and relatives, we take a step back all the time

Thank you,
From Steven Dela Cruz

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Geoffrey Wright
, US
May 01, 2022 10:16 pm EDT

Why do you have this kid yelling "the fuse is lit"hundreds of times.Viewers are not [censored]s.

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Geoffrey Wright
, US
Apr 30, 2022 10:15 pm EDT

Is it necessery to have that kid repeating "the fuse is lit"thousands of times.Viewers are not [censored]s.

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J
3:55 am EDT

Chowking slow product and service

Hi. I'm a customer of SM PAMP. CHOWKING. Naghintay kami for almost 15min. na pila pero ok lang because it's Sunday. Mag oorder sana ako ng halo-halo kaso di daw available. It will take 30mins. bago mging ok. Nag order kmi ng 2BCF with siomai and plain rice. Naserved ang BCF within 10mins. yung isang BCF napaka konti and siomai served for 30-40 mins

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C
12:44 am EDT

Chowking poor delivery service

I have ordered via online delivery, the [censor] 'chowking' delivery online even sent me a confirmation.. 'Your order # [protected] Good Day please be informed that your order is already confirmed.' Thank you again, Chowking Online Store. at exactly 11:27am. i called them at 12:03pm and that is only the time was placed the order. they told me it will be delivery after 30minutes. After a long time waiting, exactly 1:14pm the order was arrived..almost 2hours! what the [censor]!

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7:18 am EDT

Chowking rude counter personnel

There was this rude counter personnel named marky at chowking harbor point mall subic while I was following up with my orders who took them 30mins or more to prepare. He keeps bragging all the utensils tissue papers inside the take out bag while murmuring words I cannot clearly hear but I know was all pertaining to me. I was telling the other crew that Ive been waiting for so long and he keeps talking behind and even interrupted us by saying "niluluto pa ung yong chow" and even got irritated with the other crew who was attending to my request for chili oil saying "ako na, umalis kna". In my part, u should not act that way. You should be apologetic in making the customers wait for so long and not being rude. Chowking should not tolerate those kind of rude employees. I hope this matter should be taken into action, I have been experiencing a lot of bad encounters in this store. Makes me hate eating at chowking already. Thank you

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Rymund Plmer
, US
Nov 19, 2018 12:02 pm EST

Hopefully all the workers in this area would be like him. Approachable and easy to talk to with a smiling face !

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Anj Mendoza Paulino
, US
Nov 19, 2018 8:30 am EST

Paid for a large ice tea. But delivered a regular one.

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Ji An
, US
Nov 14, 2018 9:42 pm EST

we made an order around 630 pm delivery came after an hour with missing pork chao fan no feedback after callig customer service no callback from store called again after 2 hours still no response from store

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Charlene Mae Fortaleza
, US
Nov 11, 2018 5:51 pm EST

It's been more than an hour now and the food I have ordered is still not here. I am trying to call the hotline but it's not ringing. What a service. Sure will never order again.

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Amelia Lopez
, PH
Nov 11, 2018 1:13 pm EST

I ate this day at 10:58 am as I entered dami ng tao pero may isang crew na lumapit sa akn garret name niya I was shock na sinamahan niya ako sa isang vacant table.. Sana ganito na lang sa lahat lalo na matanda na ako.
_amelia lopez

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jaboy
, PH
Nov 11, 2018 8:28 pm EST
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Date 11 01 2018
Time 09: 03am
KAT OR# [protected]

The service at chowking citymall dau is to slow, the crew said that my order will take 18 mins to serve but it takes 40 mins and ut taste bad specially the chaopan rice

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Reymart L Cartagena
, US
Nov 11, 2018 11:00 am EST

I didn't know na may add 5 php yung chili sauce wtf and to mention its only a pinch.

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S258420156324564231
, PH
Nov 05, 2018 9:13 am EST
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0 rating out of 10. I placed an order and they never tell me exact time. One of the agents I followed up my order even told me na tumawag ako uli kasi baka magkamali sya ng details.

This is WORSE.

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Novie Grace
, PH
Nov 04, 2018 1:43 pm EST

Galing po ang bf ko nag take out ng food from chowking. Nakadismaya lang kasi po sobrang itim na nang chicken dahil po mukhang niluto ng dalawang beses. Expected ko pa naman juicy ang laman, kaso parang chicharon ang balat at laman ng manok :(

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Bullet08
, PH
Nov 05, 2018 1:16 am EST
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The chowking driver delivered the food to the wrong address! I clearly informed the chowking representative that the delivery address would be 2 army road, zone 4, South signal village, taguig city but the driver delivered my order to reddoorz hotel! what is wrong with you?

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I
12:38 am EDT
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Chowking late delivery

May 24, 2017

#[protected]

I am writing this letter dahil everytime na nagpadeliver kami ng food they always deliver the food late..(as in consistent sa late and that pisses me off) lalo na if you order the food earlier and they commit that after 30mins..the order will be served.

Ikaw pa ang magpapaulit ulit mag follow-up just to track your order...na dapat pag late delivery...yung store branch mismo ang mag update and apologize for not delivering the food on time.

Parang wala rin naman naitutulong ang call center actually pagdating sa follow up orders...they keep on saying na yung store branch ang tatawag...pero wala ka namang mareceive na call.

Ako pa mismo nagtrack ng status sa branch na magdeliver tapos pag nagtanong ka sa update..sasabihin lang naka out na ang rider pero di naman maspecify what time...kung di pa magsusungit di pa speed up ang delivery ng food...This happens many times...and this is really irritating lalo na pag nag order ka ng maaga tapos late pa rin makakarating ang order sa time na commit na delivery time ng food.

And pag dumating at tinanong ang rider bakit late...with a smile pa sasabihin na kasi late naprepare yung food..How nice di ba?

Even yung GC na sinasabi for late delivery hindi ka na matutuwa kuhanin pa dahil sa stress na maibibigay sayo upon ordering dito. At wala namang GC kahit late na.

I hope you can take serious action on this matter.

Thanks

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Update by Immaculada
May 24, 2017 12:39 am EDT

May 24, 2017

#[protected]

I am writing this letter dahil everytime na nagpadeliver kami ng food they always deliver the food late..(as in consistent sa late and that pisses me off) lalo na if you order the food earlier and they commit that after 30mins..the order will be served.

Ikaw pa ang magpapaulit ulit mag follow-up just to track your order...na dapat pag late delivery...yung store branch mismo ang mag update and apologize for not delivering the food on time.

Parang wala rin naman naitutulong ang call center actually pagdating sa follow up orders...they keep on saying na yung store branch ang tatawag...pero wala ka namang mareceive na call.

Ako pa mismo nagtrack ng status sa branch na magdeliver tapos pag nagtanong ka sa update..sasabihin lang naka out na ang rider pero di naman maspecify what time...kung di pa magsusungit di pa speed up ang delivery ng food...This happens many times...and this is really irritating lalo na pag nag order ka ng maaga tapos late pa rin makakarating ang order sa time na commit na delivery time ng food.

And pag dumating at tinanong ang rider bakit late...with a smile pa sasabihin na kasi late naprepare yung food..How nice di ba?

Even yung GC na sinasabi for late delivery hindi ka na matutuwa kuhanin pa dahil sa stress na maibibigay sayo upon ordering dito. At wala namang GC kahit late na.

I hope you can take serious action on this matter.

Thanks

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10:35 am EDT
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Chowking chowking delivery failure!

I have ordered via online delivery, the f*****g 'chowking' delivery online even sent me a confirmation..
'Your order # [protected]
Good Day please be informed that your order is already confirmed.'
Thank you again,
Chowking Online Store.

After a long time waiting, d order didnt arrived! Tried to call them to follow up my order coz its more than 1hr already and d order still didnt arrive. And even deir f*****g hotlines took me 30 mins before i managed to get them. I asked what happened to my order? And d girl says dey apologised coz dey have cancelled my order due to cut off time of delivery! If thats d case then why they accept my orders and even confirmed it!? And why i didnt even get any call to inform me! After all that waiting thats all dey gonna tell you!? WTF! Kids been starving waiting for food and thats all dey can say! So pissed chowking!

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10:34 pm EDT
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Chowking service

Im here now sa chowking olongapo beside of victoroy liner store #0133..i was order king special and they gave me a pending number 100 aroud 10:48am, but around 11am i do follow up no update from the crew.. around 11:11 bumaba na ako to asked them what happened but wala silang nasagot na maayos... Very disappointed and before I left i get the name of the manager roland santos "raw" and i hope he gave the correct name the attending cashier her name is Marj.. I left my food sa sobrang inis at galit ko sa store na ito kasi not once nangyari sa akin ito.

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9:52 am EDT
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Chowking price and change of order

Order #[protected]

I placed and order worth 221 but got the final price of 223. I also got a Pineapple Juice instead of Iced Tea when in fact I'm allergic and have an acidic reaction with Pineapple Juice. I called 3 times in your delivery hotline to lodge a complaint but got disconnected twice and when I got to talk to G*** who sounded and considered the situation as a "small thing" and only apologized for the situation when I already advised that this is not just some "small thing". I got a call back minutes later and the agent on the line was more accommodating. This wasn't the first time I had an issue with their delivery since 2 years ago, I ordered at 12nn and got the order by 5pm. Hopefully next time they would update the customer for any changes. I no longer lodged a complaint against the agent since she has a job/metrics to keep but please update the customer right away for any changes especially with the food.

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10:57 am EDT

Chowking manager on duty is very rude and said putang ina to us

said "putang ina nila" to one of her crew. Ganyan kabastos ang manager niyo sa chowking branch sa cubao area. I asked her full name kay chesney one of the crew there, her full name is kaye kulangan. Im not sure if this is right. I want an immediate action to this behavior of one of your manager same with the cashier named barbie . I need immediate feedback on this matter. If your want to contact me, i can lend my personal no. Thank you.

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M
6:20 am EDT

Chowking not complete condiments.

Hi. Goodevening! Umorder ako sa chowking san pablo plaza 6:49 pm. Ang inorder ko ay pork chao fan yung isa with fried siomai yung isa just chao fan lang tinanong niya kung anong drinks sabi ko yung isa pineapple at yung isa sarsi. Hindi niya man lang ako naimform na large na pala yun at additional 22 kahit na alam ko naman. Pero diba dapat hinahayaan niyang malaman ng customer yun. E may senior card ako gawa ng mother ko ang bill ko 147.14 ang change ko 2.86. Pero binigay niya 2 pesos lang. Tama ba yun? So I asked her hindi ka ba talaga kayo ng cents? Pero nakasimangot siya nung binigay niya yung piso so na insult ako. Nung inaassemble niya yung order ko nakita ko na lang na large yung pineapple ko. Tinanong ko kung automatic 16 oz talaga yun. Sabi niya oo! Sabi ko bakit sa ibang store hindi naman. Hindi siya umimik. Nakakainsulto lang kasi kulang na nga yung sukli hindi pako ininform na large na yung pineapple wala pang toyomansi for the fried siomai. 😠 kaines diba? So yun. Nadissappoint lang ako kasi mas doon ko pinipili na bumili kasi friendly yung ibang crew pero siya. Nganga!

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12:51 am EDT

Chowking order cashier service

May 2 2017 /13.30
chowking bgc stop over branch!
I was line up for5 mins and cashier counter close and transfer me to senior citizen line. The girl was take order from senior and she turning back to inside ! Not going to take my order. In he meantime another senior coming to line up to order she show up again and ask the senior for order. I was really angry for this behavior I take a video all the time she did. If you hiring someone and she don't want to working then you should hiring someone that really want to work for and it gonna useful to pay salary for them bot for this person !

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2:42 am EDT

Chowking delivery

(4-29-17)I ordered 2 hours ago through chowking online and had a follow up for 3 times but sad to say until now there was no food delivery. Namuti na ang mga mata ng mga anak ko sa gutom... I ordered at around 1:20, had a follow up call at 1:32 just to make sure that our order was right... Icalled up again after an hour and the girl said " Maam kaaalis lang po ng rider kasi kagagawa lang ng chicharap". And then I said ok for how long do I have to wait again and she said about 30 mins. I waited over and over again but until now wala pa rin... Time check its 3:35pm...

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2:02 am EDT
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Chowking hotline delivery

29th April 2017 at around 11 am I have placed an order via Chowking Delivery 9-8888, spoke to Jerome & was told my order will arrive in the next 1hour. Was guaranteed I will get a P200 food voucher in case my food will arrive late. So we have waited til an hour & 15 minutes passed. Called the delivery hotline again, & also spoke to Jerome. He told me that the assigned store that should cater to us only has dining & take out orders & is not accepting delivery orders. I asked him reason why they didn't call to update us about it. Jerome said they tried to call our number but nobody answered. Told him that our home phone rang twice, we answered it but the line cuts off. We have another contact number we gave to Chowking which is a mobile phone but they didn't bother to call us. Jerome can't give me a good reason why we weren't informed ahead of time. He just apologized & said sorry for the inconvenience. We waited for the last 1 & a half hour, was waiting for our lunch when we were just told sorry & they didn't even tried or find a way to fix it. I gave up since I'm not getting any good resolution & just ended the call.

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12:58 am EDT

Chowking the manager/supervisor - ms. annaliza amadin

Kindly give a lesson to the said supervisor which was on duty today 12:30pm because of un ethical manners. Recently I went there to buy take out orders for our lunch. Im on the 3rd line cashier when suddenly the 1st lane cahier call me up to take my orders. Then suddenly the said manager Ms. Annaliza call the assign cashier to off the machine and tell me that it is nit functioning. Then i transfer to the 3rd lane cashier again. After 2 mins someone take charge to the said non functioning machine and call the rest of the line. I told the cashier that i thought that it is not functioning. They take my orders then cancelled and told me to transfer. Then i call the manager but she just keep on listening without saying sorry? Then all of the person on my lane are finished there orders but my orders take for almost 30mins...pls take the necessary and immediate action for this complaint. Thanks and Godbless.

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9:29 am EDT

Chowking service of the call center, store and staff-rider

My husband our place order this night round 7pm.
After that call, waltermart dasma will cater dw sa delivery., una s lhat tmwag plng husband ko ung nkausap nya s call center ay mukang tntmad s trbho nya very unrespectfull sya mgslita at d n ntandaan name nya dhl sobrng nkkbdtrp xa at ung tipong prng ayw smgot ng call ngask xa ng information about sa numbers at address after that cngot nmn xa ng maaus then sv nya upon checking dw wla dw delivery sa location nmen which i doubt it kc dasma lng!Lhat n ata ng pde mgdlver ngddliver n sa dasma.. Iccheck nya dw kng cno store pde mgdliver ttwag nlng dw ulit cla.. After a few minutes my tmwag nde n xa ung nkausap ng husband ko..Ok dw xa kausap kesa s knina approachable xa at accommodating sv nya s waltermart dasma dw mgcater ng order nmen pero sv nya 90 mins dw ang waiting time nmen sv ng husband ko bkt ang tgal ata eh mlpit lng nmn smen ang walter dasma..Actually dun ngwwork husband ko kya araw araw xa nbyhe blikan. Nka motor dn xa kya 15-20 mins nkauwi n xa pg gling dun.. Sv ng agent outside dw kc ung mgddliver dhl dine in at takeout lng dw c sm dasma so since ok nmn kausap pmyag aswa ko cge willing to wait 90mins.. So she placed our orders at exactly 7:01 my husband said to the agent n kng mejo mppblis much better.. Then the conversation is ok.. Im asking my husband kng nkpgrequest b xa ng chili sauce.. He said he forgot..After 15mins my husband call again to the call center to request the chili sauce.. Iba nnmn smgot now lalaki nmn then cnv ng aswa ko ung nid nmen.. Smgot xa upon checking dw ulit rider out ndw status ng order nmen.. So he refuse the request then my husband said mejo ang bilis ata kc kkaorder lng nmen ang sv smen eh 90mins dw sv nya gnun dw tlg pg outside delivery eh mejo mblis dw..Cno b ngssv tlg ng totoo?Una sv mtgal dw kc outside ngaun nmn mblis dw.. Mukang ngkkalokohan ata or ayw lng mkpgrequest pa? Dhl mgeemail nnmn cla s store or ttwgan pa nla..Bka tntmad na mgwork? So we expect n anytime ddting n order nmen kc sv rider out ndw..Sv pa ng aswa ko mejo mblis ang chowking ah.. Then we wait..At exactly 8pm my tmwag rider ata ng store.. Asking about kng my street dw b ung address nmen my husband gave the street.. The rider said ok sir paalis na po.. It means aalis plng xa?Sv ng agent rider out ndw bkt ngaun nsa store pa aalis plng.. Hnyaan n nmen ung request kc sv nkaalis ndw un pla nde pa.. Nanloloko tlg!After that we wait again at exactly 8:20pm dmting na si delivery crew.. My husband asking kng saan store xa gling sv nya walter dasma dw then my husband said ang lapit nmn ng wlter bkt npktgal ng waiting time sv nya pg dto dw kc s area nmen 90 mins dw tlg..Sobrng nkkadisappoint ok lng sna kng imus gling ang delivery bka pde pa kme mnwla n 90mins eh npklpit lng 15-20 mins mkkrting kna dto.. Given n kng 45mins ksma pgprepare ng foods.. Sv ng rider kc dw pg gntong oras isa nlng dw sila rider.. Note ah isa pero sv nya sila.. Hltang ngssinungaling lng sv pa kc hngng 9 pm lng dw cla..So knuha ng asawa ko ung order nmen then sv ng rider sir hingi dn po aq 10pesos pra s gate..But tue fact nah nghhngi pah ng 10 pesos? Its our obligation to give? Di bah sgot ng company un? Gnun nio bah ntrained mga riders nio? Im so disappointed because we're craving on your food, but pagdtng dto eh ang lamig nah, nung chaopan.. At ung sofdrinks ntpon nah sa plastik, super gutom lng kme kya d n nmn npicturan.. Peroh sna this will be the last.. Dhil ang mga tao nio need mg proper training.. If d naagapan yan.. You will loose, dhil bnblikan lng kau dhil sa food nio not on the service that you provide.. Please do action kasi, im sending this message to give necessary action, to provide satisfaction sa customer nio nah mgppadeliver at mg didine in sa inyo..
Maraming salamat .

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1:38 am EDT

Chowking I ordered over the phone

I ordered over the phone today [protected] around 12:30 and im busy didnt notice the time then i realized it's already 1:30. I called again and to their agents and i talked to that MARICAR again! And said order was not procesed they tried calling but they sadi phone is busy! No ones using the phone. I asked for a supervisor since that maricar put me on mute and i never hear anything. The supervisor SHIELA was also rude. I told them not to be rude since supervisor rin sya kaya pala ganun din ang ugali ng mga agents nila dahil pareparehas silang bastos. You chowking management should train your agents properly. Kinakusap mo ng maayos sila ng mali sila pang galit? Ganun? Awardin ko nga!

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10:39 am EDT

Chowking poor delivery service of chowking kamuning branch

Hi chowking, we just want to report the incident happened to our order awhile ago. We called your hotline delivery number 9-8888 at around 7:30pm. The call center agent told us that chowking kamuning branch will call us to confirm our order and pending gc. We've waited for almost an hour but we still haven't received any call from that said branch, so we have decided to follow up on 9-8888 hotline to confirm if our order was processed, then they told us that it is on-going. We've waited again for an hour then do further follow up calls, but we still haven't received any feedback regarding our order, so we have decided to call the branch directly. Then they told me that there is something happened with the transaction, "hindi daw nag proceed yung transaction receipt" at wala daw silang nakuhang tawag from the call center agents regarding sa follow up namin. Saka ko lang nalaman na nag aantay pala kmi sa wala for almost 3hrs. And it's already 10pm in the evening. The point here is, if nagkaroon ng problema sa branch nila, they should coordinate with the call center agents or call us directly to let us know na may problem at wala pa lang maidedeliver sa amin. We can wait for 1hour but 3hrs. Of waiting is too much. Please fix this problem with that branch. Madalas kaming magpa deliver sa chowking at ngayon lang to nangyari. Thank you so much.

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1:03 pm EDT
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Chowking loud music/very dirty restroom

16 April 2017 1:00am Chowking C5/Greenmeadows Branch
When we entered the store, heavy metal music was blaring on the speakers. Upon entering the restroom, it was dirty and foul smelling. The floor had muddy looking smudges and the urinal emitted a very strong disgusting odor. When I went to the cashier to report the unhygienic restroom, she just shrugged off the complaint.

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12:07 pm EDT

Chowking poor service

The asst. manager of chowking og road got my order by the name of jhay, i was waiting for my order and suddenly the next 2-3 customers after me had gotten their orders, i asked that assitant manager what had happened?, he just go to the kitchen and never explained a thing, i asked the guy crew and he told me they forgot my order, i got mad because that asst. manager never ask for sorry for what had happened instead he went to the kitchen and never explained it to me, that asst. manager doesnt deserve that position!

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Chowking In-depth Review

Overall Rating: I would give Chowking a solid 4 out of 5 stars.

Menu Variety and Quality: Chowking offers a wide variety of dishes, ranging from traditional Chinese favorites to Filipino-inspired meals. The quality of the food is generally good, with fresh ingredients and flavorful seasonings.

Pricing and Value for Money: The prices at Chowking are reasonable and offer good value for money. The portion sizes are generous, ensuring that you get your money's worth.

Customer Service: The customer service at Chowking is generally satisfactory. The staff is friendly and attentive, although there may be occasional delays during peak hours.

Ambiance and Cleanliness: The ambiance at Chowking is casual and inviting. The restaurant is usually clean and well-maintained, creating a pleasant dining experience.

Online Ordering and Delivery: Chowking has a user-friendly online ordering system, making it convenient to place your order from the comfort of your own home. The delivery service is reliable and efficient, ensuring that your food arrives hot and fresh.

Accessibility and Location: Chowking has multiple locations, making it easily accessible for most customers. The restaurants are strategically located in busy areas, making it convenient for both dine-in and take-out options.

Special Offers and Promotions: Chowking frequently offers special promotions and discounts, allowing customers to enjoy their favorite meals at a lower price. These offers are often advertised on their website and social media platforms.

Dietary Options and Allergen Information: Chowking provides a variety of dietary options, including vegetarian and gluten-free choices. However, it would be helpful if they provided more detailed allergen information for customers with specific dietary restrictions.

Social Responsibility and Sustainability Efforts: Chowking has shown a commitment to social responsibility and sustainability efforts. They have implemented eco-friendly practices, such as using biodegradable packaging and reducing food waste.

Loyalty Program and Rewards: Chowking offers a loyalty program where customers can earn points for every purchase. These points can be redeemed for discounts or free items, providing added incentives for frequent diners.

Overall Experience and Recommendation: My overall experience at Chowking has been positive. The food is tasty, the prices are reasonable, and the service is satisfactory. I would recommend Chowking to anyone looking for a satisfying Chinese-Filipino dining experience.

How to file a complaint about Chowking?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Chowking. Make it specific and clear, such as "Incorrect Order at Chowking" or "Poor Customer Service at Chowking Branch."

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Mention the location and date of the incident, the nature of the problem, and any specific menu items or services involved. Describe the sequence of events and any interaction with Chowking staff. If you had any communication with the company, include details such as who you spoke with and the response received. Explain how the issue has affected you personally, such as any inconvenience or disappointment experienced. The more specific you are, the better ComplaintsBoard.com and Chowking can understand and address your concerns.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, order confirmations, or correspondence with the company. Do not include any sensitive personal information in your attachments for your own security.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue with Chowking. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it is a refund, an apology, or any other form of redress.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is reasonable and clearly stated.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, monitor your account for any updates or responses from Chowking or other users. You may receive feedback or further inquiries that require your attention to resolve the issue.

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Contact Chowking customer service

Phone numbers

+63 28 987 777 +63 917 800 7000 More phone numbers

Website

chowking.com

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Use this comments board to leave complaints and reviews about Chowking. Discuss the issues you have had with Chowking and work with their customer service team to find a resolution.