Menu
Chili's Grill & Bar
Chili's Grill & Bar Customer Service Phone, Email, Contacts

Chili's Grill & Bar
reviews & complaints

www.chilis.com
www.chilis.com

Learn how the rating is calculated

4.2 2009 Reviews

Chili's Grill & Bar Complaints Summary

25 Resolved
370 Unresolved
Our verdict: If considering services from Chili's Grill & Bar with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for Chili's Grill & Bar has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Chili's Grill & Bar. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Chili's Grill & Bar reviews & complaints 413

Filter reviews by rating
5
1603 reviews
4
0 review
3
0 review
2
3 reviews
1
8 reviews
Sort by:

Newest Chili's Grill & Bar reviews & complaints

ComplaintsBoard
B
4:32 pm EST

Chili's Grill & Bar customer service november 24th

My name is Bruce Buffington, I live in Canon City, CO. You have a Chilis here that I used to frequent. I had to stop drinking and the staff got me O'Douls amber. Today I went and the staff informed they would no longer be getting it because of corporate rules. The only thing you carry is Heineken Non alcohol. This seems unfair. I am 100% disabled Veteran, this is how you treat me. This is a small town and Chilis is one of the best places in town, Why can't you make small exceptions to please your patrons. Myself and 4 others that come with me will no longer patronize Chilis. I will also be informing every Vet I know and meet how you treat Vets!

Read full review of Chili's Grill & Bar
Hide full review
ComplaintsBoard
B
10:02 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Chili's Grill & Bar to go order

I ordered my family each a plate, Southwest egg rolls.. Bbq ribs with fries.. Chicken bacon with fries and kids meal pizza with fries. Order was supposed to be ready at 7:45pm I get there pay for my food and sit to wait well one hour later they bring my food which come to find out someone else got my order and had to be remade, nobody bothered to tell me. I was upset and ready to go not checking it. Get home yeah half my food was missing I only had fries with the ribs, egg rolls were cold and no guacamole and chips.

Read full review of Chili's Grill & Bar
Hide full review
ComplaintsBoard
C
8:44 pm EST

Chili's Grill & Bar my server

My family an I stopped in to eat after visiting my mother in law in a nursing home. We sat in the bar area, but at a table. Our server finally came to our table after sitting there for over 10 minutes. When she finally got around to us, she never introduced herself, she only took our drink order then we didn't see her for 10 more minutes. After returning she finally took our order, after my husband asked for a coke, that she never brought an I had to ask the hostess. Then after waiting about 30 more minutes on food she yells across the bar an tells us our food is coming out. She was very rude, unprofessional, an not attentive period. Never will I ever return to chili's. I'm submitting this complaint but I'll be calling corporate tomorrow!

Read full review of Chili's Grill & Bar
Hide full review
ComplaintsBoard
S
12:27 pm EST

Chili's Grill & Bar service

Very POOOOOOR SERVICE at Jacksonville Airport!

Food I ordered came out 20mins after my friends got their order.

Received my check before I got my food.

After they were done eating I was still waiting for my order and the waitress asked if we want our checks.

Steak was RAW not medium rare.

I asked for a spoon it I never received it

Waitress told me to put my steak on a smaller plate so the cook can cook it some more. She should've taken the whole damn plate.

The 2nd steak I got was RARE not raw but rare.

While I'm starting to eat the waitress comes over and asks if I want her to run my check...

****She never asked if we want water, refill or another drink. (We got the orange juice box)

Our waitress heather stressed too much for such a very little restaurant with just a couple of people. I had to stand up and go to the register to pay but was told I had to wait for our waiter. I was pissed we've waited for her and she knows cause she was at the bar tending to other customers. After her other co-worker got ahold of her she comes over and says nothing. I'm usually a big tipper but that [censored] pissed me tf off. ZEROOOOO TIPS for Heather!

Read full review of Chili's Grill & Bar
Hide full review
ComplaintsBoard
D
9:59 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Chili's Grill & Bar I had poor service. I even sat at the bar to get better service. the burger was terribly burndt!

The $13.00 burger was well done, to be burnt! I substituted for onion petals. I got 4. I had to beg for service. Not good! She was too interested in flirting with some guy at the bar. I still gave her 15% and she did NOT deserve it. I've been a steady customer for a long time. I am not in accustomed to give ANY tip to a bad expierience. My mushroom and Swiss was brunt, got a poor amount of a substitution, for an upcharge, and very poor service!

Read full review of Chili's Grill & Bar
Update by Doug buchanan
Nov 03, 2019 10:22 pm EST

I will not return.

Update by Doug buchanan
Nov 03, 2019 10:27 pm EST

It was poor. [censored]ty service, overcooked and burnt, i had to beg for any service. Then i even gave her a tip. I won't return to a place i just gave $29.00 to for a burnt burger, 4 baby onion petals for an upcharge, and NO service?...?...?.

Hide full review
ComplaintsBoard
T
11:59 pm EDT

Chili's Grill & Bar original chicken crispers

We just ordered 2 orders of the chicken crispers through Doordash and they are NOT edible. They are very under cooked. Ontop of that, the sides were incorrect as were the dipping sauces. What's the point of offering a choice of sides if you're just going to send whatever you want to anyway? This location is by far the worst food I have ever gotten from any of your franchises! Someone needs to pull their franchise away from them.

Read full review of Chili's Grill & Bar
Hide full review
ComplaintsBoard
N
6:17 pm EDT

Chili's Grill & Bar bad service

I went to this Chili's the other day, and wow it was bad. I sat at a table and waited. About 20 minutes later I find a loudmouthed waiter who yelled at me for no reason. I ordered a meal and it came back in 10 minutes, but it was extremely undercook to the point that it was raw. I then gave it back to my waiter and payed the check. Though I did talk to the manager, and she was unresponsive sitting there like a robot. I am never going back to Chili's. 👎💩🤡

Read full review of Chili's Grill & Bar
View 0 more photos
Update by NB678
Oct 24, 2019 6:18 pm EDT

💩💩

Hide full review
ComplaintsBoard
M
5:57 pm EDT

Chili's Grill & Bar kohler, wisconsin

On Oct. 21, 2019 my wife and I stopped for dinner at Chili's in Kohler, WI. We dine there at least 3-4 times a month as we have for many years. This visit was NOT uneventful. We arrived between 6:30 and 7PM. Our server, JO-JO was very good. My wife had gotten her "chicken finger" dinner as usual. This time the fingers were over cooked and very hard to bite into and chew. Due to it being after 7PM we didn't have time to have them replaced. My lg. ribeye steak came perfectly rare as ordered...but I found it was coated with way to much seasoning making it extremely salty to irritate my mouth, gums and tongue/lips. Upon trying to consume this steak, I had great difficulty in cutting the steak as it was full of gristle throughout the entire steak. Chewing was entirely too hard as well due to all my upper teeth had been all removed 2 months prior. It took quiet some time to try to consume this meat. By 8PM my gums and mouth was extremely irritated! Preventing me to eat anything further...except my great piece of Cheese Cake w/strawberry! We had paid $60 including the tip to Jo-Jo. We survive on a very tight SS budget and yet we pay your much too high prices. We are 'hooked' on your burgers, fries. and grilled shrimp. Followed up with 2 slices of Cheesecake! We will remain loyal...but 2 complimentary dinners should be considered--Thanx-70 years old and counting down...

Read full review of Chili's Grill & Bar
Hide full review
ComplaintsBoard
E
11:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Chili's Grill & Bar bar tv

I called ahead tonight to make sure they were showing the MLB playoff game on the main screen with audio. The manager assured me that was the case. But when I got there there was one woman who wanted to watch a college football game so that was what was on the main screen. Next time I will go to one of the other sports bars in town that will always have the playoff game on the main screen with audio...

Read full review of Chili's Grill & Bar
Hide full review
ComplaintsBoard
M
2:55 pm EDT

Chili's Grill & Bar no food after 40 minutes

Today we went to our local Chili's in Dewitt. We promptly ordered wine and our waitress (who said she was new) took our drink order.. brought our wine an took our food order. She was courteous and trying to do a good job. We received our wine and waited patiently for our food. We asked and made it apparent we were waiting WAY too long Other people came and went and were eating. Finally we stood up and asked what was happening and still no food. We left our wine and left for home.
We know that this restaurant has had a tragic event there. We wanted to go back there to have some of our favs... but were sorely disappointed that we didn't even have the chance to have our food. Please get the kitchen/communication act together. We miss our Chili's food... but not enough to wait over an hour for it.

Read full review of Chili's Grill & Bar
Hide full review
ComplaintsBoard
S
10:46 pm EDT

Chili's Grill & Bar southwest egg rolls, bacon cheeseburger

My husband and I stopped by the chilies in King of Prussia, PA for dinner. The South West egg rolls came out burnt
And dry. I couldn't eat them but my husband struggled through them because he doesn't like to complain and cause a scene. I stayed silent for my husband and waited for my burger. When it came it was over cooked including the roll which was burnt. I requested no lettuce but there was a pile of precut lettuce on my sandwich. The waiter stopped to ask if there was a problem. I told him Everything I ordered was over cooked. He sent the manager over who was not st all professional. She asked what was wrong and I told her about the egg rolls and she asked where they were. She asked if I wanted another burger since I hadn't touched mine. I said no because my husband was finished eating and was obviously upset by the. Attention. She never offered to at least take the price of the burger off
She was rude and did not represent chilies.
Janet Jones
[protected]

Read full review of Chili's Grill & Bar
Hide full review
ComplaintsBoard
Q
9:10 pm EDT

Chili's Grill & Bar entire restaurant

Restaurant was dirty there was a smell coming from somewhere inside the restaurant ( sewer or garbage). Floor looked like it has not been mopped in moths their were fruit flies all over in going in not only our food but other customers plates. The bathroom was filthy and smelled of urine. More then likely we will not return to that location due to these reasons.

Read full review of Chili's Grill & Bar
Hide full review
ComplaintsBoard
N
12:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Chili's Grill & Bar servers/cooks preparing food

Arrived at togo area and ordered 2 for $20. Watched cook prepare food and was Using bare hands to pick up my pasta and my salad then wiping hands on pants and face! Then he just poured on it and microwaved it! Disgusting! I left without getting or paying for my food! If I wanted slop I could have made it at home! Chili's y'all have way too many complaints what is going on!? Y'all used to be great.

Read full review of Chili's Grill & Bar
Hide full review
ComplaintsBoard
R
8:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Chili's Grill & Bar dinner

Today we went to have a family dinner. We had a party of 15. We got seated quickly at 4:05. Then everything went downhill from there. No introduction by the waitress.She was going to take drink orders is what she said. Then there was chips and salsa. I wanted just water to start. It took 30 minutes for water. Then a drink order took a while. Then we get out drinks. Then the order was taken. It was after 5:00. My husband ordered another drink. It sorta came. It was different but the server claimed it was the same. It even was stated on the bill. But back to dinner. Finally get some of our orders. Mine was wrong twice. My sister in laws was wrong. I never received part of my order and my husband never got his. The server tried to give it to him a 1/2 hour after everyone was done eating. We said too late. She had no clue if my husband didn't say anything. I also removed dirty dishes and put them on table next to us.Then it took 25 to get our check. Then she asked if we wanted dessert. We had to go get some food somewhere else for my husband, he was starving. The manager was also supposed to come over. He/she never did. It was finally 6:45 when we got our check and left. This was the worst service we have every had in our life. I used to be a waitress for 10 years. It's common Sense on how to act and check on people and serve people, she did none of it. Just awful.Very disappointed. My husband paid over $40.00 and never had any dinner. Just awful!

Read full review of Chili's Grill & Bar and 1 comment
Update by RyCin
Sep 25, 2019 2:55 pm EDT

This is gotten way out of hand. I just wanted to vent somewhere. I just wanted to warn people. I can't believe most of these commy made are by someone else that has nothing else better to do then to pretend to be someone else.People don't even know me or my family or anything.Too funny. I'm never posting another thing. I hope noone else does either by hacking into my account.

Hide full review
1 comment
Add a comment
Y
Y
ʀyCin
, US
Sep 23, 2019 12:43 pm EDT

Also sadly this incident made my husband so angry that he beat me up. I was the one that chose this restaurant. He was so upset that he beat me up. He blames me for the bad experience. He told me that he was sorry after he sobered up, but he said I had it coming to me. That I lead him to drink because he was upset and that when he was drinking I should have gotten out of his way. That I know better than hang around when he is drunk. He got drunk and beat me up thanks to them.

ComplaintsBoard
B
10:11 am EDT

Chili's Grill & Bar Breakfast sandwich

Worst $7.50 I ever spent. Dry, old biscuit the size of a silver dollar. Egg over cooked and rubbery. 2 cold burnt 1/2 pieces of bacon. Cheese a gooey gob of? The potatoes were over cooked and cold. Awful food. Upshot; briana was very pleasant. Storeid: jaxchi01. Check 417542 closed sep 19 9:32 am.

Read full review of Chili's Grill & Bar
Hide full review
ComplaintsBoard
J
7:32 pm EDT

Chili's Grill & Bar black bean & veggie fajitas

Description:
Black bean patty, roasted asparagus, sauteed mushrooms, corn & black bean salsa, queso fresco, avocado, spicy chile-lime sauce

Do not order it! Those of us who are trying to abstain from meat will not find a palatable alternative with this almost $15 a plate item.

The black bean patty is not only awful, it creates a mushy experience that overpowers the vegetables and leaves a horrible taste in your mouth that lingers for hours.

Gruesome. It should be removed forthwith from the menu!

If the chain wants to offer a veggie burger . . . they need not look any further than Burger King . . .

Read full review of Chili's Grill & Bar
Hide full review
ComplaintsBoard
M
9:43 pm EDT

Chili's Grill & Bar chicken fajitas

Your 2 for 25 is a joke chicken fajitas not what I was served the picture on your website isn't what I was served, food all out of order veggi with steak not cooked .Waiter is going to stand there and argue with me saying this is fajitas I waited tables for over 25 years now an executive in sales when asked for the check he throws boxes on my table to take leftovers home are you kidding I wouldn't feed this to my pets.You had a line of people waiting to come in I would not recommened your food to anyone,

Melanie Farris

Read full review of Chili's Grill & Bar
Hide full review
ComplaintsBoard
A
8:29 pm EDT

Chili's Grill & Bar I need refund on cancelled flight

i Order food and i told the waitress i need chips and dip its free she said are you a member i said yes and then when i was going to pay on the machine i pushed ree chips and dip and i tried to put my card in the machine it dont work . the waitress came itold her why the machine is not working she said oh these machine acting crazy let me have your card i run it over there and bring you the reciept
she came back i put her 22% tip but i looked she charge me for the dip &chips & for order of fries i never get
i called her while i waited for 10 minutes she said ok i fix it now and she think i am stubid she went and charge me agian and do refund for the same amount she charge second time
so please i need refund
thanks
Nabeel [protected] her name Niki 8/27/19 at 4.31 pm #60045
this is not the first time it happen before with diffrenf waitresses i am very upset everytime i go ther they take the order wrong or mass up some way until when

Read full review of Chili's Grill & Bar
Hide full review
ComplaintsBoard
A
10:49 am EDT

Chili's Grill & Bar margarita chicken

We stopped in to this Chili's on August 25, 2019 at 5:00 the first thing we noticed the restaurant was almost empty but we had to wait while they cleared a table. When we finally got to the table our waiter greeted us and was very helpful stating he would be right back after helping another table. We ordered our standard order of chips and salsa, Margarita Chicken and desert. We have had this order many times at different locations this was by far the worst meal we have ever been served. My husband got very little chicken, I received a plate full of sloppy beans and broth. I couldn't find the rice until I pushed all the beans away. To top it off it was luke warm NOT hot in any way. As a matter of fact there were cold beans mixed in this mess. Everyone was running around like they didn't know what to do. One waitress was trying to bus tables as no one else was while another waiter was standing around. As I returned from the restaurant I looked into the kitchen there was good all over the floor. I never saw a manager or anyone else that might have been in charge. VERY DISAPPOINTED this was one of our favorite restaurants stopped there many times. Sadly this will be the last at least for a long while. Our waiter Corbin was great through out and did the best he could for us. I give him a gold star.

Read full review of Chili's Grill & Bar
Hide full review
ComplaintsBoard
J
8:50 pm EDT

Chili's Grill & Bar food and service

Went to curbside tonight and received horrible service and I threw away half our food once home. One person who had parked next to me had to come back because of mistakes. Another lady finally had to go in to ask about her food. I had to do the same. You think the manager cared? Think again... Of course my food was ice cold (it had been setting out a long time you could tell) and even the cold items like our salads were gross (how can you screw up a basic salad?). I work very hard for $56 and I am disgusted that I spent it here. I will NEVER BE BACK!

Read full review of Chili's Grill & Bar
Hide full review

Chili's Grill & Bar Customer Reviews Overview

Chili's Grill & Bar is a popular American restaurant chain that offers a wide range of Tex-Mex cuisine and classic American dishes. The restaurant has received a significant number of positive reviews from customers who have visited the establishment. The most notable positive points of Chili's Grill & Bar include its delicious food, friendly service, and inviting atmosphere.

Customers have praised the restaurant for its extensive menu, which features a variety of dishes to suit different tastes and dietary requirements. The food is described as flavorful, well-prepared, and generously portioned. Many customers have also commended the restaurant's attentive and friendly service, with staff members going out of their way to ensure a pleasant dining experience.

The atmosphere of Chili's Grill & Bar is also a highlight, with many customers commenting on the restaurant's comfortable and welcoming ambiance. The decor is described as modern and stylish, with a relaxed and casual vibe that makes it a great spot for a meal with friends or family.

Overall, Chili's Grill & Bar is a highly recommended restaurant that offers delicious food, friendly service, and a welcoming atmosphere. Whether you're in the mood for Tex-Mex cuisine or classic American dishes, this restaurant is sure to satisfy your cravings.

Chili's Grill & Bar In-depth Review

Overall Rating: I would give Chili's Grill & Bar a solid 4 out of 5 stars.

Ambiance and Atmosphere: The ambiance at Chili's is lively and casual, perfect for a fun night out with friends or family.

Menu Variety and Quality: Chili's offers a wide variety of dishes, from classic American favorites like burgers and ribs to Tex-Mex specialties. The quality of the food is consistently good.

Service Efficiency and Friendliness: The staff at Chili's is always friendly and attentive, ensuring a pleasant dining experience. The service is efficient, and you never have to wait too long for your food.

Pricing and Value for Money: The prices at Chili's are reasonable, considering the portion sizes and quality of the food. It offers good value for money.

Cleanliness and Hygiene: Chili's maintains a high standard of cleanliness and hygiene. The restaurant is always clean, and the staff follows proper hygiene protocols.

Beverage Selection: Chili's has an extensive beverage selection, including a variety of alcoholic and non-alcoholic options. Their signature margaritas are a must-try!

Special Dietary Options: Chili's offers a range of options for those with special dietary needs, including vegetarian and gluten-free dishes. They are accommodating and willing to make modifications to suit individual preferences.

Online Ordering and Delivery Experience: Chili's online ordering system is user-friendly and convenient. The delivery experience is reliable, with orders arriving on time and in good condition.

Loyalty Program and Rewards: Chili's has a loyalty program that rewards frequent diners with exclusive discounts and offers. It's a great way to save money while enjoying delicious food.

Customer Feedback and Reviews: Chili's values customer feedback and reviews. They actively listen to their customers and make improvements based on their suggestions.

Accessibility and Parking: Chili's is easily accessible, with convenient parking available. The restaurant is wheelchair-friendly and has accessible facilities.

Location and Surroundings: Chili's is located in a prime area, with plenty of nearby attractions and amenities. The surroundings are vibrant and offer a great atmosphere.

Social Responsibility and Sustainability Initiatives: Chili's is committed to social responsibility and sustainability. They source ingredients responsibly and participate in community initiatives.

Events and Entertainment: Chili's occasionally hosts events and offers entertainment, such as live music or themed nights. It adds an extra element of fun to the dining experience.

Business Hours and Availability: Chili's has convenient business hours, opening early and closing late. It is open seven days a week, ensuring availability for all.

Reservation Process and Wait Times: Chili's accepts reservations, making it easy to secure a table during busy times. The wait times are generally reasonable, but it's always a good idea to make a reservation to avoid any potential delays.

Private Dining and Group Events: Chili's offers private dining options and can accommodate group events. They have dedicated spaces and customizable menus for special occasions.

Gift Cards and Merchandise: Chili's offers gift cards that make for great presents. They also have merchandise available for purchase, allowing fans to show their love for the brand.

Overall Recommendation: I highly recommend Chili's Grill & Bar for a casual and enjoyable dining experience. The food is delicious, the service is excellent, and the atmosphere is always lively. It's a great place to relax and have a good time.

How to file a complaint about Chili's Grill & Bar?

Here is a comprehensive guide on how to file a complaint against Chili's Grill & Bar on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Chili's Grill & Bar in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Chili's Grill & Bar.
- Mention key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide you effectively through the process of filing a complaint against Chili's Grill & Bar on ComplaintsBoard.com. Remember to use simple language and provide all necessary details for a successful complaint submission.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Chili's Grill & Bar customer service

Phone numbers

+1 (972) 980-9917 +1 972-233-0380 More phone numbers

Website

www.chilis.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Chili's Grill & Bar?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Chili's Grill & Bar Customer Service. Initial Chili's Grill & Bar complaints should be directed to their team directly. You can find contact details for Chili's Grill & Bar above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Chili's Grill & Bar. Discuss the issues you have had with Chili's Grill & Bar and work with their customer service team to find a resolution.