Chaturbate’s earns a 1.5-star rating from 27 reviews and 404 complaints, showing that the majority of users are dissatisfied with experience.
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Sweety_nymph or uylana vedenina ban
This model has 300 tokens twice for snapchat and then blocked me. She has now got me banned from chaturbate who have blocked my account with 480 tokens and will now not respond or explain the reason why. The model is lethal and should be prevented from streaming. She takes tips and then bans you with no explanation or reason. She makes users into pvt chat for off line payments and chaturbate completely ignore her ethics
Terrible customer service
I guess Chatrubate does not like prepaid cards? I got banned again, they have banned any username I make and banned 10 plus prepaid cards from the company known as Green Dot. When asked why, they say I did serious violations, but never tell me what or that I did chargebacks. This company is terrible, I am only on it because I like some of the models.
Carry_Asian Model acted unprofessional
Dear Sirs/Madam
I would like to make a complaint about the above model Carry_asian.
On Saturday/Sunday 22nd February 2020 this model was totally abusive to me, and totally unprofessional. I started to tip her with lots of tokens, but for some reason she got aggressive and acted like a unprofessional Model. She said? If you want to see more and more give me thousand upon thousands of tips, plus with that I will sell you my live streams behind my studio back and Chatubate, as I am here only to make money quick. Also offered me to meet her if the money was right, plus other services. I thought her character was some way out of line, as it was more of a demand than rather a service that I paid to see.
I am not one to complain, as I have been using your services for years, and I enjoy the shows immensely. I feel this particular webcam girl " Carry_asian " was acting kinda strange and didn't really want to be there. She was abusive and threatening in her language towards me and others if she didn't get what she wanted, she was totally unprofessional and disappointing to watch. I would appreciate that you give this Model a band ( taken off air ) disconnect her from any webcam model shows. As she seriously has issues that can be displeased. Rather sooner than later, as she might cause more problems in the future to other clients.
Much appreciated
Marco Richman
email: [protected]@gmail.com
Broadcaster banned me after I tipped
I was watching a broadcaster on Chaturbate called Doll_Sophiax and she agreed to a private show for 1000 tokens. Then as soon as I send the tip she banned me! How can I get my tokens back?
About a model broadcasting herself wrongly
This model called (kristina_black) asked me to tip her 80 tokens to start a call with her then after I tipped her she kicked me out of the room right away.
And everytime I try to contact her with other account she keeps kicking me off the room.
Please send me the tokens back from her to (lewis6544) and report her she shouldn't be on the website thanks
byebyekitty
I paid for several Cam 2 Cam solo shows only to find out she was sharing my shows with guy on stripchat I paid for solo not someone else her name is Aizhan Baiterekova or byebyekitty yes I know her real name she also scammed me out of several thousands on your site to get money is what she told me. Her work address is Belarusian 16st floor 5 room 13 Bishkek Kyrgyzstan 720001 she gave that to me also. To come visit I am working on that money now. But I am trying for this amount. I would like to get every dime i spent on her in room and on C2C since they were not C2C. I have talked with Stripchat they are aware of this. Please help me. I am a 57 yo disabled veteran that flew from phx to JFK to Moscow to Bishkek Kyrgyzstan only to be drugged and put in hospital my trip was suppose to be from dec 11th through jan 8th because of the drug she gave me no I dont speak Russian I fell hit my head got a concussion for 7 day was throwing up we to hospital they gave me shoe of phenergan to stop throwing up I was combat medic si I left next day cost me another 900 to change flight even for health to throwing up again in Bishkek airport got on plane went to Moscow stills sick a dr was called another of phenergan stopped now in JFK throwing up again land in phx throwing up we to my local va got CT XRay of chest and Headlast 2 were in Biskek hospital scary place. But then my primary care dr ordered a mri warning on results for damages. Can you help this old vet with PTSD please
Timothy Steffen Sr
1523 w Carol Ave
Mesa Az 85202
[protected]
I paid for several cam to cam with this person when I found out she was also broadcasting on stripchat now when I pay for solo show that means solo right? I would like every bit of money that I spent on her because she is dishonest and a scammer. She should not be aloud to continue.
I am.
Timothy Arlan Steffen Sr
1523 W Carol Ave
Mesa, Arizona 85202
[protected]
she is a thief and a con artest.
being harassed
Date: January 15, 2020.
_tittiesofdoom, who came back as, revengetitties, asked how much it was for a private message. I gave them the token range and they tipped two tokens (the range was 5-10). They then proceeded to tip 23 and say that they were going to report me for lying, even though in the beginning they didn't tip enough. They then proceeded to be continuously rude. Saying that my token range for a pm was "[censored]" and continuing to harass me over how I was doing my live stream. I then kicked them because they were being rude and they came back as the second name listed above and proceeded to continue the harassment. I also kicked/banned them as well. I'm just here to report them. I think it is highly unfair for a user to treat a streamer this way. That is all, thank you.
cam
I am complaining about a video that is being displayed all models monitor when I enter The there Room I think it's when I just enter the site I have not given any permission for anybody to use any of my videos and also I'm pretty sure that you are being taken from my hard drive without my my say. This is starting to affect my life I am being humiliated and disrespected I would like something done heard this before I take it any further
Model unmoderated me & bans me from room because i was not able to tip her.
I went in this models room and interacted with the chat ( room was dead) I chatted with the model and long story short I tipped over 1, 000 tokens and etc her time menu states 999 tokens for lush control which I never received but that's okay because i let it go because I'm her mod at the time. But I'm just writing to say this model is very insincere and very unprofessional and I think that the model should be penalized or receive some sort of punishment. For unprofessionalism yes you have the freedom to unmod me it is your room but to act in the manner she has is disrespectful. She un added me from a snap that I paid for etc all because I could not tip once. If the model is not penalized I'm not sure but would it be possible for a refund of tokens due to all the things I paid for being taken back? The models name is ( _andrestarr_ ). If there's anything that can be done please let me know if not... at least I tried hopefully she doesn't get anymore people to do this kind of thing to.
Scammer/ banned without reason
Model Name: Champaigncork
Date and time: 01/12/2020 at 4:00am
I was in a private with this model and I asked her if she was part of a studio and she said yes she was, so I asked how much for extra girls to come on cam with her and she said 100 tokens each so i paid here 300 tokens for 3 more girls. without any warning she banned my account from her room. I thought, initially, it was a mistake so i logged out and hopped on an alt account on the same site and i explained that it was the people she banned just a couple minutes ago. WITHOUT any warning again she silenced me and banned that account as well. I spent $40-$50 on her and her only, and now im pissed! I would like a full refund of my money i sent her because I liked her before maybe 5-6 months ago and she like my company but now she scammed me! She is very rude even to people who tip her and im not sure what happened but she has been hopping from one account to the next for at least a year or 2 and this is her most recent account. I need full refund of the money sent to her. I would be happy for partial refund just as long as this model does not receive any ill gotten gains. Thank you!
Users
What to report a cam model and her users for being rude, bullying and over use of moderator power. They start by bullying other users and then either silence them or model bans users for no apparent reason. Model is cyanide_candys model name Megan. The user cannot even enjoy the room without being bullied or being rude by her moderators and fan club members.
Unethical behavior
Model account name: BinkieBear. Date and time: 12/21/19 - around 11:00pm. I paid her 35 tokens for a song request, and she cut it off halfway through because she personally didn't like it. If someone PAYS MONEY to have a song played, then you're obligated to play it all the way through. I want those 35 tokens removed from her account and returned to mine.
Complaint about the user associated with a fraudulent performer account molli_xiim
Hi there,
I wish to bring to your attention the actions of a user of your Chaturbate service, who has been using the site fraudulently. This user currently performs under two accounts (Molli_Xiim and Rokki_Z) on Chaturbate.
The performer Molli_Xiim lists her sex on Chaturbate as a Trans performer. However, she is Female. When other users in her chatroom ask her why she lists as a Trans performer, or tell her that she is not a Trans performer or tell her that she is a Female performer, she bans them from her room. From my observation, many such users were banned by Molli_Xiim from her chatroom in this way on 19 December 2019.
I have attached a screenshot of Molli_Xiim's chatroom from this date, showing an example of another user commenting on Molli_Xiim's fraudulent use of Chaturbate. Further photographic evidence of the sex status of Molli_Xiim as being Female instead of Trans can be seen at https://www.camshowhub.to/model/chaturbate-molli_xiim/1 .
Molli_Xiim should be banned permanently from Chaturbate for providing false information in the creation of this account. She has broken clause 4(g)(ii) of the Chaturbate Terms & Conditions Agreement:
4 (g) You will not post any message, picture or recording, or use the Service in any way that:
(ii) Is fraudulent or otherwise constitutes unlawful conduct in connection with your use of the Service, or violates any law.
Molli_Xiim lists her account as Trans, but she is Female. This is "fraudulent" behaviour, as described by clause 4(g)(ii) above.
This performer has another Chaturbate account, also performing under the name Rokki_Z, where she lists her sex as Female. I have also attached a screenshot of Rokki_Z's chatroom, so that her identity as the owner of both accounts can be verified. Again, further photographic evidence of Rokki_Z's identity, in order that the same user can be identified as performing under both accounts (Molli_Xiim and Rokki_Z), which are currently listed under different sexes, can be seen at https://www.camshowhub.to/model/chaturbate-rokki_z/1 .
According to clause 19 of the Chaturbate Terms & Conditions Agreement, both accounts for this user (Molli_Xiim and Rokki_Z) should be banned permanently from Chaturbate, as the user who created both of these accounts has provided false and misleading information to Chaturbate, in direct and flagrant contravention of the site's Terms & Conditions Agreement:
19 Termination of Access to the Service. We may, in our sole discretion, terminate or suspend your access to all or part of the Service at any time, with or without notice, for any reason or no reason at all, including, without limitation, breach of this Agreement. Without limiting the generality of the foregoing, any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your access to all or part of the Service at our sole discretion, and we reserve the right to refer any such activity to any appropriate law enforcement agencies.
As shown above, the user who performs under the accounts Molli_Xiim and Rokki_Z has been proven to be fraudulent in her dealings with Chaturbate. Hence, both of these accounts and the creator of these accounts should be banned permanently from the Chaturbate service, as she is flagrantly breaking the Terms & Conditions Agreement of the site, and in the process she is abusing the goodwill of other users of the site.
I would appreciate your immediate and urgent action in relation to this matter, to prevent ill-will from being generated amongst other users of the Chaturbate community who interact with this user in either of her accounts.
Regards,
Incognito Vindictae
Chat
I was kicked out of and banned from jbaby6's room for a simple joke (said she had a nice set of lungs...she was singing as she was teasing, btw) . Other's were saying things just as cavalier but she decided I was worth kicking out for some reason. Seems like an abuse of power, if you ask me. I know people have the power to ban whomever but this seems egregious.
just forget it
Ehotlovea's bio
i am submitting complain against Ehotlovea's bio web cam broadcaster she is making fool of the tippers many tippers wasted their money and thousands of token but this girl doesn't full filled her promise when she got enough tokens and money after that she went offline daily i request you to banned this broadcaster from chaturbate i have uploaded her image also banned her as soon as possible.
Read full review of Chaturbate and 40 commentsBroadcaster not getting the earned tokens
Good morning,
In the last days we have been contacting chaturbate support Center in order to get help with 3056 earned tokens by the broadcaster melissajones_ since it is a subaccount all the tokens are supposed to be converted to the studio account prestige_studio29, however all the tokens earned from Nov 1st to Nov 15th do not appear anywhere and there is not a resolution. The same situation was faced before and the support staff got the situation solved quickly but now they are refusing to assist us. Attached is the screenshot where it shows that previously were manually added the missing tokens. It also includes the screenshot of the sub account melissajones_ where the earned tokens are displayed from Nov 1st to Nov 15 and the studio account prestige_studio29 in the same period of time where those are not reflected.
Please note that we faced the same situation back on October when the earned tokens from Sept 15th to Sept 30th were not reflected on the studio account and after contacting support it was manually added by the administrator.
Thanks!
A performing girl by the name of tyshaschutz
Above girl didn't perform and had to get her stuff ready, which took about 6 minutes of my time and when told about that she did poorly, she then blocked my access to her room! And that was unethical behavior in my view. I also was unable to leave an evaluation on her site, because it didn't let me, and I think that it was intentional, because I wanted to give her thumbs down. Now it isn't even any longer possible. Sincerely, Wolfram Hinkel M.D.
Ps: I have her poor performance in my collection Recorded Private Shows
Nov 21, 2019 12:07AM Private with tyshaschutz tyshaschutz
Replay Private Show enclosed here!
Candie roxley
One of your employees is harassing me and trashing my name, I think she has actually shared sexual videos of me without my permission and shown them to her customers. She has reached out to my boss, and all my friends telling them lies and generally trying to make my life hell. I tried to help her, and I thought I wanted her to teach me the web cam business but I chickened out, and her response has been to slander my name, products, and show naked videos of me on your site. Ive begged her to stop, threw away the product that she was talking about and now she has video of product that she stole that she says I tainted. She definitely tainted it. Please make her stop. Ive deleted social media and venmo because of her drama. I can send screenshots from my phone or email.
[protected]@gmail.com
Thank you
Shannon Miles [protected]
Your cam service model jane-coy
this morning i requested private c2c communication with a model and live streamer
Jane-coy
she had me on a 10 minute timer so i could not leave her stream earlier
i found this model very dis respectful none complyant with my requests and asking me about personal information
i was very dissatified with her attitude and approach to customers i believe she is very rude and should not be allowed to broadcast she cost me 60 tokens which was not good and i am very upset with chaterbate over this
there is a video in my collection of our conversation if you would like to review it
Model scammed me.
I want a full refund of a scam that a model committed on me, i spent a lot of tokens as we agreed on before hand for her to do what i wanted in private. After giving her all the requested tokens then she immediately banned me from her room. I'm pretty sure she has done this so someone else before.
Her name on chaturbate is:
Vanillachocolax
https://chaturbate.com/vanillachocolax/
About Chaturbate
Overview of Chaturbate complaint handling
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Chaturbate Contacts
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Chaturbate phone numbers+1 (949) 274-7960+1 (949) 274-7960Click up if you have successfully reached Chaturbate by calling +1 (949) 274-7960 phone number 13 13 users reported that they have successfully reached Chaturbate by calling +1 (949) 274-7960 phone number Click down if you have unsuccessfully reached Chaturbate by calling +1 (949) 274-7960 phone number 77 77 users reported that they have UNsuccessfully reached Chaturbate by calling +1 (949) 274-7960 phone number
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Chaturbate emailssupport@chaturbate.com100%Confidence score: 100%Support
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Chaturbate address23615 El Toro Rd № X344, Lake Forest, California, 92630, United States
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
Most discussed Chaturbate complaints
Multiple purchases declined and terrible customer serviceRecent comments about Chaturbate company
A scammer who chaturbate does nothing about




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Frauds and scams are everywhere on Chaturbate and similar sites like Stripchat. The FBI should investigate. But, since it won't, here are some precautions any user of these continuing criminal enterprise should take:
1. Use only free accounts.
2. Never give the sites credit card or other payment information.
3. Do not purchase so-called tokens.
4. Do not trust models and never tip them.
She spends more time inviting users into pvt to sexual soliciting than streaming. She should be banned, everything about her is fake. Uylana Vedenina, get a job you are underage and you know you shouldn't be streaming and it's down to your boyfriend
Sweety_nymph or uylana Vedenina is a thick as a brick a few tips and she is naked. The users mostly American or Asians take total advantage of her stupidity. She has the mental age of 16 year old and the looks to match. She should be removed from chaturbate website and she should be stopped from streaming