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Chaturbate
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194 complaints
17 resolved 177 unresolved
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C
7:42 pm

Chaturbate - Banned Account, Failed to pay me over 800$

Dear Support,

I don't know where else to turn. I've emailed support, scrolled through numerous different forums, contacted Shirley and sent in a request on the site. My account College_twink20 was suddenly banned after I was being stalked and harrased by a user. I don't believe I violated any rules and I am just so confused why support won't reply to me as it has been past 48 hours. I would love to get a reply as soon as possible thank you.

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R
3:18 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Well the harassment started around a year ago but has intensified to the point where every room I go into they pick up there phone scan something and then something about me and kiddie porn pops up. I have emailed chaturbate numerous times citing the actresses and individuals who are threatening to beat me up, rape me, call me a faggot, and so on. The cited...

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J
6:03 am

Chaturbate - Account suspended. Fined.

My account Steppenwolf72 was banned. I have no reason or clue as to why. I had not been using it as much as I used to. I apparently was fined 1000 tokens which put me in a negative balance. Tokens cost money. I have no clue. No response as to why I was banned. I have emailed numerous times and only get an automated response. I am unable to chat with my friends. I am invisible. It is like I am not a user. This is not a good business practice. I am in the process of filing a complaint with the Better Business Bureau.

Desired outcome: I want my account fully restored and my tokens credited back to my account.

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C
3:30 am
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Thank you for being here. I'm hoping you can help with this issue as Support has not replied to me. I'm a regular Chaturbate tipper and I was defrauded a few days ago and Support has not replied to my email requesting the tokens be returned. What happened was a girl scammed me by offering a password show and then not performing the show. I had 2000 token...

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S
12:13 am
Verified customer This complaint was posted by a verified customer. Learn more

Chaturbate - Account ban

Username: spanx22
I'm upset. I was camming and after my show I had to reverify my age. Even tho I verified my age that same day because I upgraded to be a supporter and thats a requirement to broadcast. So I tried to re verify my age and after going back and forth my account got blocked. All I want is my account Unblocked so I can cam again I don't think its fair that I verified my age and hours later I have to do it again and then I get my account blocked because it says I'm the approved owner. I'm really confused but yeah thats why I got banned.

Desired outcome: Unblock my account

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Update by spanx22
Aug 03, 2021 12:18 am

I have been trying to reach out in get in contact but all I get as a response is a customer service agent will contact me shortly. Then I get nothing. I have tried to create another account to see if I could reverify my age and it got banned as well. Now I'm getting no responses and I'm down $40. I still don't understand what terms I violated. So here's a heads up to anyone looking to cam with chaturbate

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D
6:36 pm

Chaturbate - Account banned

Chaturbate banned my account with no explanation as to what Terms Of Service I had or may have violated. I thought the Terms Of Service were more for performers as opposed to customers viewing the performers. I have sent numerous emails asking for an explanation as to what I did and the return of my 554 tokens that were in my account when I was banned.

CB Ref. #17948694 7/21/21

Sincerely,
Robert K. Urquhart

Desired outcome: Reinstatement of Account with tokens

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R
5:06 pm
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Chaturbate has left an official reply on this complaint.

Chaturbate - Banned and no customer support

My accounts have been banned by Chaturbate and Support has failed to respond to my email request. I've been sending support requests for 2 weeks. I'm a good customer and never done anything unethical or in violation of the site rules. I have friends through this account and I'm disappointed I can't visit them. I would appreciate any assistance possible.

Username = roscoe88_
Username = rmwater8110

Desired outcome: return my accounts to active status and to understand why I was banned

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

2 comments
P
Mar 28, 2022 5:38 am
Verified customer This comment was posted by a verified customer. Learn more

I wonder why the cb support ignore my appeal for reviewing my account for their mistake of banning my account,they have no idea that this work means alot to me and its unfair to me to banned me for their doubt or mistake.I saw punker barbie replying to other banned model and help to resolve it and skipping my post.Is there any descrimination here?I only ask to review and investigate my account because its unfair to me that i have authentic passport and i can provide proof.Ive been so humble to please and beg just for this request because i want the truth comes out And the cs banned my account is very ignorant for identifying my document fake.he or she must not be un support team.This is crazy

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S
9:08 am

Chaturbate - Service

Hello there, i am a male model on chaturbate, and been camming from last 4 years on chaturbate, my account was banned a month ago on basis of someone tipped me tokens from a stolen credit card and i have been accused that i am involve with the person, but sir the thing is I don't even know that person personally or any type of involvement with him, I just performed as a model from him the way i do it for everyone .Is chargeback models fault sir ? I have written so many emails to the support team they only have one reply every time which is a automate message saying
As we trust you are aware by now, your access to the Chaturbate service has been terminated due to your fraudulent activity in violation of our terms of service and the law. Specifically, you have colluded with illicit credit card users in order to push fraudulent "tips" before the use of stolen credit card numbers was detected by our processors. These transactions have resulted in significant cost to Chaturbate in the form of chargebacks, refunds, and fees. Please note that Chaturbate reserves all of its rights to recover the full extent of its cost incurred as the result of your fraudulent activity.

Please help me out on this i even said that i am ready to compensate the false tokens back to them, but the support team is not very supportive i guess .
Username - mynastyfuckerr
Email - [email protected]

Desired outcome: very disappointed by the support staff !

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D
3:47 pm
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Chaturbate has left an official reply on this complaint.

Chaturbate - Unauthorized paypal charges by male chaturbate model solomon_ken as well as unethical behavior

In April 2021 This individual claimed he was being arrested by the Russian authorities for not answering a Draft Notice to join Military conscript and would go to Jail. His only way out was being a full time student at St Petersburg University where he lived. He was crying and onsite... and said he spent the week in a local police jail for several days... and only had two days to get registered as a full time student. He ask me to loan him $1000.00 USD and the University would accept Payment in Rubles converted by Pal Pal. He will not return by calls... He continues on Chaturbate working out of a Studio in St Petersburg Russia.

Desired outcome: Banned from Chaturbate for life

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

2 comments
S
Jan 20, 2022 4:35 am
Verified customer This comment was posted by a verified customer. Learn more

Timestamp","Token change","Token balance","Transaction type","User","Note"

"[protected]:54:41.902069",550,2725,"Tokens purchased","",""

"[protected]:47:27.806157",-2,2175,"Private show","natalia_ivanova1",""

"[protected]:47:17.787817",-2,2177,"Private show","natalia_ivanova1",""

"[protected]:47:07.869897",-2,2179,"Private show","natalia_ivanova1",""

"[protected]:47:07.084001",-10,2181,"Private show","cuuuteeeblonde",""

"[protected]:46:57.972455",-2,2191,"Private show","natalia_ivanova1",""

"[protected]:46:57.070599",-10,2193,"Private show","cuuuteeeblonde",""

"[protected]:46:47.851294",-2,2203,"Private show","natalia_ivanova1",""

"[protected]:46:47.078427",-10,2205,"Private show","cuuuteeeblonde",""

"[protected]:46:38.017859",-2,2215,"Private show","natalia_ivanova1",""

"[protected]:46:37.073530",-10,2217,"Private show","cuuuteeeblonde",""

"[protected]:46:27.925959",-2,2227,"Private show","natalia_ivanova1",""

"[protected]:46:27.081757",-10,2229,"Private show","cuuuteeeblonde",""

"[protected]:46:17.830047",-2,2239,"Private show","natalia_ivanova1",""

"[protected]:46:17.074682",-10,2241,"Private show","cuuuteeeblonde",""

"[protected]:46:07.981795",-2,2251,"Private show","natalia_ivanova1",""

"[protected]:46:07.078906",-10,2253,"Private show","cuuuteeeblonde",""

"[protected]:45:57.994979",-2,2263,"Private show","natalia_ivanova1",""

"[protected]:45:57.079669",-10,2265,"Private show","cuuuteeeblonde",""

"[protected]:45:47.880928",-2,2275,"Private show","natalia_ivanova1",""

"[protected]:45:47.079697",-10,2277,"Private show","cuuuteeeblonde",""

"[protected]:45:38.009856",-2,2287,"Private show","natalia_ivanova1",""

"[protected]:45:37.091378",-10,2289,"Private show","cuuuteeeblonde",""

"[protected]:45:27.797499",-2,2299,"Private show","natalia_ivanova1",""

"[protected]:45:27.079248",-10,2301,"Private show","cuuuteeeblonde",""

"[protected]:45:17.786969",-2,2311,"Private show","natalia_ivanova1",""

"[protected]:45:17.081087",-10,2313,"Private show","cuuuteeeblonde",""

"[protected]:45:07.948856",-2,2323,"Private show","natalia_ivanova1",""

"[protected]:45:07.073962",-10,2325,"Private show","cuuuteeeblonde",""

"[protected]:44:57.863817",-2,2335,"Private show","natalia_ivanova1",""

"[protected]:44:57.085031",-10,2337,"Private show","cuuuteeeblonde",""

"[protected]:44:47.907557",-2,2347,"Private show","natalia_ivanova1",""

"[protected]:44:47.092984",-10,2349,"Private show","cuuuteeeblonde",""

"[protected]:44:37.827306",-2,2359,"Private show","natalia_ivanova1",""

"[protected]:44:37.082507",-10,2361,"Private show","cuuuteeeblonde",""

"[protected]:44:27.821545",-2,2371,"Private show","natalia_ivanova1",""

"[protected]:44:27.072975",-10,2373,"Private show","cuuuteeeblonde",""

"[protected]:44:17.830412",-2,2383,"Private show","natalia_ivanova1",""

"[protected]:44:17.073222",-10,2385,"Private show","cuuuteeeblonde",""

"[protected]:44:07.898935",-2,2395,"Private show","natalia_ivanova1",""

"[protected]:44:07.075411",-10,2397,"Private show","cuuuteeeblonde",""

"[protected]:43:57.789017",-2,2407,"Private show","natalia_ivanova1",""

"[protected]:43:57.079366",-10,2409,"Private show","cuuuteeeblonde",""

"[protected]:43:47.920150",-2,2419,"Private show","natalia_ivanova1",""

"[protected]:43:47.120501",-10,2421,"Private show","cuuuteeeblonde",""

"[protected]:43:37.841484",-2,2431,"Private show","natalia_ivanova1",""

"[protected]:43:37.086780",-10,2433,"Private show","cuuuteeeblonde",""

"[protected]:43:27.849104",-2,2443,"Private show","natalia_ivanova1",""

"[protected]:43:27.088162",-10,2445,"Private show","cuuuteeeblonde",""

"[protected]:43:17.891847",-2,2455,"Private show","natalia_ivanova1",""

"[protected]:43:17.069277",-10,2457,"Private show","cuuuteeeblonde",""

"[protected]:43:07.816319",-2,2467,"Private show","natalia_ivanova1",""

"[protected]:43:07.079328",-10,2469,"Private show","cuuuteeeblonde",""

"[protected]:42:57.839768",-2,2479,"Private show","natalia_ivanova1",""

"[protected]:42:57.091547",-10,2481,"Private show","cuuuteeeblonde",""

"[protected]:42:47.772517",-2,2491,"Private show","natalia_ivanova1",""

"[protected]:42:47.091486",-10,2493,"Private show","cuuuteeeblonde",""

"[protected]:42:37.836652",-2,2503,"Private show","natalia_ivanova1",""

"[protected]:42:37.102070",-10,2505,"Private show","cuuuteeeblonde",""

"[protected]:42:34.488041",-500,2515,"Tip sent","natalia_ivanova1",""

"[protected]:42:27.813113",-2,3015,"Private show","natalia_ivanova1",""

"[protected]:42:27.085842",-10,3017,"Private show","cuuuteeeblonde",""

"[protected]:42:24.597331",1000,3027,"Tokens purchased","",""

"[protected]:42:17.812663",-2,2027,"Private show","natalia_ivanova1",""

"[protected]:42:17.070265",-10,2029,"Private show","cuuuteeeblonde",""

"[protected]:42:07.788984",-2,2039,"Private show","natalia_ivanova1",""

"[protected]:42:07.098747",-10,2041,"Private show","cuuuteeeblonde",""

"[protected]:41:57.775475",-2,2051,"Private show","natalia_ivanova1",""

"[protected]:41:57.155671",-10,2053,"Private show","cuuuteeeblonde",""

"[protected]:41:47.792070",-2,2063,"Private show","natalia_ivanova1",""

"[protected]:41:47.073911",-10,2065,"Private show","cuuuteeeblonde",""

"[protected]:41:37.772128",-2,2075,"Private show","natalia_ivanova1",""

"[protected]:41:37.088312",-10,2077,"Private show","cuuuteeeblonde",""

"[protected]:41:27.767978",-2,2087,"Private show","natalia_ivanova1",""

"[protected]:41:27.156462",-10,2089,"Private show","cuuuteeeblonde",""

"[protected]:41:17.774591",-2,2099,"Private show","natalia_ivanova1",""

"[protected]:41:17.135869",-10,2101,"Private show","cuuuteeeblonde",""

"[protected]:41:07.772622",-2,2111,"Private show","natalia_ivanova1",""

"[protected]:41:07.089497",-10,2113,"Private show","cuuuteeeblonde",""

"[protected]:40:57.781643",-2,2123,"Private show","natalia_ivanova1",""

"[protected]:40:57.352088",-10,2125,"Private show","cuuuteeeblonde",""

"[protected]:40:47.780619",-2,2135,"Private show","natalia_ivanova1",""

"[protected]:40:47.094311",-10,2137,"Private show","cuuuteeeblonde",""

"[protected]:40:37.778862",-2,2147,"Private show","natalia_ivanova1",""

"[protected]:40:37.097973",-10,2149,"Private show","cuuuteeeblonde",""

"[protected]:40:27.792575",-2,2159,"Private show","natalia_ivanova1",""

"[protected]:40:27.221428",-10,2161,"Private show","cuuuteeeblonde",""

"[protected]:40:17.793308",-2,2171,"Private show","natalia_ivanova1",""

"[protected]:40:17.166517",-10,2173,"Private show","cuuuteeeblonde",""

"[protected]:40:07.775381",-2,2183,"Private show","natalia_ivanova1",""

"[protected]:40:07.174798",-10,2185,"Private show","cuuuteeeblonde",""

"[protected]:39:57.788108",-2,2195,"Private show","natalia_ivanova1",""

"[protected]:39:57.136318",-10,2197,"Private show","cuuuteeeblonde",""

"[protected]:39:47.774629",-2,2207,"Private show","natalia_ivanova1",""

"[protected]:39:47.141991",-10,2209,"Private show","cuuuteeeblonde",""

"[protected]:39:37.764746",-2,2219,"Private show","natalia_ivanova1",""

"[protected]:39:37.101504",-10,2221,"Private show","cuuuteeeblonde",""

"[protected]:39:27.778894",-2,2231,"Private show","natalia_ivanova1",""

"[protected]:39:27.111095",-10,2233,"Private show","cuuuteeeblonde",""

"[protected]:39:17.778342",-2,2243,"Private show","natalia_ivanova1",""

"[protected]:39:17.074265",-10,2245,"Private show","cuuuteeeblonde",""

"[protected]:39:07.767604",-2,2255,"Private show","natalia_ivanova1",""

"[protected]:39:07.120071",-10,2257,"Private show","cuuuteeeblonde",""

"[protected]:39:05.281415",-300,2267,"Tip sent","cuuuteeeblonde",""

"[protected]:38:58.032629",-300,2567,"Tip sent","natalia_ivanova1",""

"[protected]:38:57.803278",-2,2867,"Private show","natalia_ivanova1",""

"[protected]:38:57.095735",-10,2869,"Private show","cuuuteeeblonde",""

"[protected]:38:47.784857",-2,2879,"Private show","natalia_ivanova1",""

"[protected]:38:47.116492",-10,2881,"Private show","cuuuteeeblonde",""

"[protected]:38:37.797574",-2,2891,"Private show","natalia_ivanova1",""

"[protected]:38:37.082295",-10,2893,"Private show","cuuuteeeblonde",""

"[protected]:38:27.772206",-2,2903,"Private show","natalia_ivanova1",""

"[protected]:38:27.083236",-10,2905,"Private show","cuuuteeeblonde",""

"[protected]:38:17.779757",-2,2915,"Private show","natalia_ivanova1",""

"[protected]:38:17.081380",-10,2917,"Private show","cuuuteeeblonde",""

"[protected]:38:07.795735",-2,2927,"Private show","natalia_ivanova1",""

"[protected]:38:07.080784",-10,2929,"Private show","cuuuteeeblonde",""

"[protected]:38:04.245776",100,2939,"Tokens purchased","",""

"[protected]:37:57.824856",-2,2839,"Private show","natalia_ivanova1",""

"[protected]:37:57.079445",-10,2841,"Private show","cuuuteeeblonde",""

"[protected]:37:47.799633",-2,2851,"Private show","natalia_ivanova1",""

"[protected]:37:47.089751",-10,2853,"Private show","cuuuteeeblonde",""

"[protected]:37:37.777339",-2,2863,"Private show","natalia_ivanova1",""

"[protected]:37:37.083270",-10,2865,"Private show","cuuuteeeblonde",""

"[protected]:37:27.815503",-2,2875,"Private show","natalia_ivanova1",""

"[protected]:37:27.104455",-10,2877,"Private show","cuuuteeeblonde",""

"[protected]:37:17.800876",-2,2887,"Private show","natalia_ivanova1",""

"[protected]:37:17.087539",-10,2889,"Private show","cuuuteeeblonde",""

"[protected]:37:07.797225",-2,2899,"Private show","natalia_ivanova1",""

"[protected]:37:07.096849",-10,2901,"Private show","cuuuteeeblonde",""

"[protected]:36:57.787776",-2,2911,"Private show","natalia_ivanova1",""

"[protected]:36:57.074954",-10,2913,"Private show","cuuuteeeblonde",""

"[protected]:36:47.774573",-2,2923,"Private show","natalia_ivanova1",""

"[protected]:36:47.268790",-10,2925,"Private show","cuuuteeeblonde",""

"[protected]:36:37.781326",-2,2935,"Private show","natalia_ivanova1",""

"[protected]:36:37.167933",-10,2937,"Private show","cuuuteeeblonde",""

"[protected]:36:27.772658",-2,2947,"Private show","natalia_ivanova1",""

"[protected]:36:27.085001",-10,2949,"Private show","cuuuteeeblonde",""

"[protected]:36:17.767115",-2,2959,"Private show","natalia_ivanova1",""

"[protected]:36:17.289139",-10,2961,"Private show","cuuuteeeblonde",""

"[protected]:36:07.777694",-2,2971,"Private show","natalia_ivanova1",""

"[protected]:36:07.219017",-10,2973,"Private show","cuuuteeeblonde",""

"[protected]:35:57.778096",-2,2983,"Private show","natalia_ivanova1",""

"[protected]:35:57.159771",-10,2985,"Private show","cuuuteeeblonde",""

"[protected]:35:47.776579",-2,2995,"Private show","natalia_ivanova1",""

"[protected]:35:47.356391",-10,2997,"Private show","cuuuteeeblonde",""

"[protected]:35:37.773425",-2,3007,"Private show","natalia_ivanova1",""

"[protected]:35:37.249354",-10,3009,"Private show","cuuuteeeblonde",""

"[protected]:35:32.679374",-100,3019,"Tip sent","natalia_ivanova1",""

"[protected]:35:27.786736",-2,3119,"Private show","natalia_ivanova1",""

"[protected]:35:27.164406",-10,3121,"Private show","cuuuteeeblonde",""

"[protected]:35:17.776812",-2,3131,"Private show","natalia_ivanova1",""

"[protected]:35:17.232119",-10,3133,"Private show","cuuuteeeblonde",""

"[protected]:35:07.810967",-2,3143,"Private show","natalia_ivanova1",""

"[protected]:35:07.256107",-10,3145,"Private show","cuuuteeeblonde",""

"[protected]:34:57.167862",-10,3155,"Private show","cuuuteeeblonde",""

"[protected]:34:47.183316",-10,3165,"Private show","cuuuteeeblonde",""

"[protected]:34:37.114441",-10,3175,"Private show","cuuuteeeblonde",""

"[protected]:34:27.172881",-10,3185,"Private show","cuuuteeeblonde",""

"[protected]:34:17.213473",-10,3195,"Private show","cuuuteeeblonde",""

"[protected]:34:07.135108",-10,3205,"Private show","cuuuteeeblonde",""

"[protected]:33:57.091431",-10,3215,"Private show","cuuuteeeblonde",""

"[protected]:33:47.137413",-10,3225,"Private show","cuuuteeeblonde",""

"[protected]:33:37.163031",-10,3235,"Private show","cuuuteeeblonde",""

"[protected]:33:27.090300",-10,3245,"Private show","cuuuteeeblonde",""

"[protected]:33:17.131047",-10,3255,"Private show","cuuuteeeblonde",""

"[protected]:33:07.131673",-10,3265,"Private show","cuuuteeeblonde",""

"[protected]:32:57.082068",-10,3275,"Private show","cuuuteeeblonde",""

"[protected]:32:47.170292",-10,3285,"Private show","cuuuteeeblonde",""

"[protected]:32:37.089722",-10,3295,"Private show","cuuuteeeblonde",""

"[protected]:32:27.101193",-10,3305,"Private show","cuuuteeeblonde",""

"[protected]:32:21.587748",-11,3315,"Tip sent","gabriela_jak_",""

"[protected]:32:17.084442",-10,3326,"Private show","cuuuteeeblonde",""

"[protected]:32:08.369831",-55,3336,"Tip sent","natalia_ivanova1",""

"[protected]:32:07.083301",-10,3391,"Private show","cuuuteeeblonde",""

"[protected]:31:57.089152",-10,3401,"Private show","cuuuteeeblonde",""

"[protected]:31:47.082061",-10,3411,"Private show","cuuuteeeblonde",""

"[protected]:31:37.079276",-10,3421,"Private show","cuuuteeeblonde",""

"[protected]:31:27.098838",-10,3431,"Private show","cuuuteeeblonde",""

"[protected]:31:17.084234",-10,3441,"Private show","cuuuteeeblonde",""

"[protected]:31:07.086296",-10,3451,"Private show","cuuuteeeblonde",""

"[protected]:30:57.082907",-10,3461,"Private show","cuuuteeeblonde",""

"[protected]:30:47.076863",-10,3471,"Private show","cuuuteeeblonde",""

"[protected]:30:37.073741",-10,3481,"Private show","cuuuteeeblonde",""

"[protected]:30:27.082532",-10,3491,"Private show","cuuuteeeblonde",""

"[protected]:30:17.080445",-10,3501,"Private show","cuuuteeeblonde",""

"[protected]:30:07.092874",-10,3511,"Private show","cuuuteeeblonde",""

"[protected]:29:57.113627",-10,3521,"Private show","cuuuteeeblonde",""

"[protected]:29:47.070667",-10,3531,"Private show","cuuuteeeblonde",""

"[protected]:29:37.079399",-10,3541,"Private show","cuuuteeeblonde",""

"[protected]:29:27.098141",-10,3551,"Private show","cuuuteeeblonde",""

"[protected]:29:17.092257",-10,3561,"Private show","cuuuteeeblonde",""

"[protected]:29:07.074948",-10,3571,"Private show","cuuuteeeblonde",""

"[protected]:28:57.073347",-10,3581,"Private show","cuuuteeeblonde",""

"[protected]:28:47.081027",-10,3591,"Private show","cuuuteeeblonde",""

"[protected]:28:37.074692",-10,3601,"Private show","cuuuteeeblonde",""

"[protected]:28:27.076579",-10,3611,"Private show","cuuuteeeblonde",""

"[protected]:28:17.072298",-10,3621,"Private show","cuuuteeeblonde",""

"[protected]:28:07.075439",-10,3631,"Private show","cuuuteeeblonde",""

"[protected]:27:57.105777",-10,3641,"Private show","cuuuteeeblonde",""

"[protected]:27:47.102073",-10,3651,"Private show","cuuuteeeblonde",""

"[protected]:27:37.081874",-10,3661,"Private show","cuuuteeeblonde",""

"[protected]:27:27.078880",-10,3671,"Private show","cuuuteeeblonde",""

"[protected]:27:17.086275",-10,3681,"Private show","cuuuteeeblonde",""

"[protected]:27:07.088755",-10,3691,"Private show","cuuuteeeblonde",""

"[protected]:26:57.079729",-10,3701,"Private show","cuuuteeeblonde",""

"[protected]:26:47.198636",-111,3711,"Tip sent","cuuuteeeblonde",""

"[protected]:26:47.084184",-10,3822,"Private show","cuuuteeeblonde",""

"[protected]:26:37.075281",-10,3832,"Private show","cuuuteeeblonde",""

"[protected]:26:27.080702",-10,3842,"Private show","cuuuteeeblonde",""

"[protected]:26:17.093042",-10,3852,"Private show","cuuuteeeblonde",""

"[protected]:26:07.082472",-10,3862,"Private show","cuuuteeeblonde",""

"[protected]:25:57.084137",-10,3872,"Private show","cuuuteeeblonde",""

"[protected]:25:47.080393",-10,3882,"Private show","cuuuteeeblonde",""

"[protected]:25:37.079729",-10,3892,"Private show","cuuuteeeblonde",""

"[protected]:25:27.084242",-10,3902,"Private show","cuuuteeeblonde",""

"[protected]:25:17.104413",-10,3912,"Private show","cuuuteeeblonde",""

"[protected]:25:07.094485",-10,3922,"Private show","cuuuteeeblonde",""

"[protected]:24:57.088120",-10,3932,"Private show","cuuuteeeblonde",""

"[protected]:24:47.096454",-10,3942,"Private show","cuuuteeeblonde",""

"[protected]:24:37.086128",-10,3952,"Private show","cuuuteeeblonde",""

"[protected]:24:27.081592",-10,3962,"Private show","cuuuteeeblonde",""

"[protected]:24:17.091737",-10,3972,"Private show","cuuuteeeblonde",""

"[protected]:24:07.090647",-10,3982,"Private show","cuuuteeeblonde",""

"[protected]:24:02.996243",-680,3992,"Tip sent","cuuuteeeblonde",""

"[protected]:23:57.084661",-10,4672,"Private show","cuuuteeeblonde",""

"[protected]:23:47.086682",-10,4682,"Private show","cuuuteeeblonde",""

"[protected]:23:37.075785",-10,4692,"Private show","cuuuteeeblonde",""

"[protected]:23:27.080819",-10,4702,"Private show","cuuuteeeblonde",""

"[protected]:23:17.082955",-10,4712,"Private show","cuuuteeeblonde",""

"[protected]:23:07.075967",-10,4722,"Private show","cuuuteeeblonde",""

"[protected]:22:57.077799",-10,4732,"Private show","cuuuteeeblonde",""

"[protected]:22:47.087670",-10,4742,"Private show","cuuuteeeblonde",""

"[protected]:22:37.082330",-10,4752,"Private show","cuuuteeeblonde",""

"[protected]:22:27.071095",-10,4762,"Private show","cuuuteeeblonde",""

"[protected]:22:17.076344",-10,4772,"Private show","cuuuteeeblonde",""

"[protected]:22:07.089659",-10,4782,"Private show","cuuuteeeblonde",""

"[protected]:21:57.080542",-10,4792,"Private show","cuuuteeeblonde",""

"[protected]:21:47.083511",-10,4802,"Private show","cuuuteeeblonde",""

"[protected]:21:37.084692",-10,4812,"Private show","cuuuteeeblonde",""

"[protected]:21:27.078878",-10,4822,"Private show","cuuuteeeblonde",""

"[protected]:21:17.101993",-10,4832,"Private show","cuuuteeeblonde",""

"[protected]:21:15.133217",-25,4842,"Tip sent","cuuuteeeblonde",""

"[protected]:21:07.086672",-10,4867,"Private show","cuuuteeeblonde",""

"[protected]:20:57.088511",-10,4877,"Private show","cuuuteeeblonde",""

"[protected]:20:47.093911",-10,4887,"Private show","cuuuteeeblonde",""

"[protected]:20:37.075392",-10,4897,"Private show","cuuuteeeblonde",""

"[protected]:20:27.069845",-10,4907,"Private show","cuuuteeeblonde",""

"[protected]:20:17.122026",-10,4917,"Private show","cuuuteeeblonde",""

"[protected]:19:58.526463",-25,4927,"Tip sent","natalia_ivanova1",""

"[protected]:19:11.614572",-25,4952,"Tip sent","sarsei_lanester",""

"[protected]:18:42.558833",-25,4977,"Tip sent","twinklevi",""

"[protected]:18:32.800958",-25,5002,"Tip sent","angel_eyes01",""

"[protected]:18:19.037275",-25,5027,"Tip sent","xxxnicaparaxxx",""

"[protected]:15:31.643775",4050,5052,"Tokens purchased","",""

"[protected]:11:52.492352",1000,1002,"Tokens purchased","",""

NONE OF THIS WAS DONE BY ME And Now I cannot get into my account

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2:43 am
Verified customer This complaint was posted by a verified customer. Learn more

Chaturbate - A model

Model Name - Trandomsts
My chaturbate name - thehardrider

Model asked for 25Tokens as soon as we started. Then asked for private without even comforting me. so I said lets talk a bit. then she banned me.
Its really ugly . Im a person who tip whenever I top up. And I have been with your company for so long.

Just return my tokens please as they are hard earn money

Desired outcome: Token return

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Chaturbate - Banning without proper cause. User deltahouse

My account has been blocked by Chaturbate and Support has failed to resolve the issue despite the improper banning of the account. I have sent numerous emails with only one response and now nothing. I have always been a good customer and never done anything unethical or in violation of the site rules. I have made several friends through this account and it greatly disappoints me that I am losing them. I would appreciate any assistance possible. Please note attached examples of email correspondents. Thank you.

Username = deltahouse
Email = [email protected]
request #17861583

Desired outcome: Full restoration of account and access to purchase and use tokens

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10:39 am
Verified customer This complaint was posted by a verified customer. Learn more

Chaturbate - Someone is telling everyone my real info

This person has made five accounts, each with my personal real name & then typing very mean things to me. As well as putting my personal information out repetitively. I kept blocking but they kept making more accounts with my private info.

My question I suppose is - can I ban an IP address? Is there someone I can tell so that this IP address gets banned? I just am scared that I will be put in real danger with my personal info coming out

Desired outcome: Banned IP address of troll

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2:02 am

Chaturbate - Cam blocked and not getting help

Hello, I opened a new account and my cam got blocked for no reason, I uploaded clear and correct documents. Username is sexy_dion
Kindly assist by unblocking my cam
I contacted support multiple times but to date I have not found any help.
It is a new account and I wonder why it should be blocked. the documents uploaded for the second time got accepted but still the cam is blocked. Help

Desired outcome: Cam restored so that I can earn tokens

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1 comment
M
Jun 20, 2022 9:56 pm
Verified customer This comment was posted by a verified customer. Learn more

hi, did they open your account?

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9:58 pm
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Chaturbate - Banned for no reason

The concern is this organization doesnt respond to emails, theyre showing inconsistency by allowing some broadcasters who claim to have "inside contacts" free reign to commit illegal activities and have other accounts banned but carry on broadcasting, if they were consistent it'd be ok, please unban my account as i have not violated any terms username gangster__1

I

Desired outcome: Reinstate account

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Resolved

Responded

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3:28 pm

Chaturbate - Random Banned Account

Account I.D: VenusOrbiter
Email: [email protected]

I have purchased tokens for months now. I had just purchased 200 tokens today to tip a model. I was typing in the models chat to figure out how much a pm cost. During that process my account was randomly banned for "violating terms of service."
The explanation "violating terms of service" is very vague. I would prefer my account running again or a specific explanation for the ban and how long the ban will be?

Desired outcome: Specific Explanation for Ban.

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8:39 pm

Chaturbate - Uses potential models through algorithmic manipulation and bots

So you join the site to become a model. The first few days are promising...you meet some new people, get some followers and even a couple of private shows. See, you made tokens. You're special. Then something funny happens. Your followers never seem to visit. Names pop in out of your room. Everyone stops talking. The fun ends. You get disgusted and a) delete your account (so Chaturbate can collect the money you've made) or you decide to 'promote yourself' (i.e. give Chaturbate your tokens so they could they could 'show you to the big spenders'). After all, you're special. You'll get work. They even notify you that the investment you made is 'paying off' as the big spenders pop in...and out. In and out, in and out, in and out, in and out.. Perhaps it's just you. Maybe you're just not cut out for this sort of thing. Try again some time?

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8:13 pm
Verified customer This complaint was posted by a verified customer. Learn more

Chaturbate - No support / response

I payed for a squirt show Dident get one for 319 dollars instead this dragged on for till all of my tokens were drained I got a email on June 23rd if she did the camera Dident show it from the prvt show, and one reply saying give the cam girl 72 hours, i deleted the private show as directed on the 23rd of June I got no response from the support team all I was told is they were investigating haven't heard from them since it's now July 6th

Desired outcome: Reimbursement in tokkens

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3:58 pm

Chaturbate - Bullied by robots

So you join the site to become a model. The first few days are promising... You meet some new people, get some followers and even a couple of private shows. See, you made tokens. You're special. Then something funny happens. Your followers never seem to visit. Names pop in out of your room. Everyone stops talking. The fun ends. You get disgusted and a) delete your account (so chaturbate can collect the money you've made) or you decide to 'promote yourself' (i.E. Give chaturbate your tokens so they could they could 'show you to the big spenders'. After all, you're special. You'll get work. They even notify you that the investment you made is 'paying off' as the big spenders pop in... And out. In and out, in and out, in and out, in and out.. Perhaps it's just you. Maybe you're just not cut out for this sort of thing. Try again some time?

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7:38 pm
Verified customer This complaint was posted by a verified customer. Learn more

Chaturbate - Pearla

I have complain about one of your models pearla_and_johns_offical_ she kept ask me give her 1000 tokens I thought u could have fun on here I usually do not have this problem then she kept harassment about the tokens she got mad I gave tokens to other models instead of her never had problem in the past she then ban me from her account she should ban

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3:27 pm

Chaturbate - banned account with 25000 tokens on it

I was banned on 6/25/2021

generalissimocashmastertony was my role-playing account name

I was working hard as a cam model.. I made 25000 tokens they banned my account and gave me no explanation why or what for I wrote em few emails with no response at all after 5 days.

It's really frustrating since I have been working very hard for those tokens and that money would help me a lot.. plus I don't even know the reason why.

Desired outcome: unban and use my tokens

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