Cash Crusaders
Reviews and Complaints

Mostly a good company with a reliable track record until you get to their strand street branch near kfc. If you are looking to pawn your stuff, be very careful about this branch because they are well known for switching clients accessories and then replacing them with faulty ones that could potentially damage your device. I'm talking from experience and if honest and transparent service is what you need, beware of this particular branch.

I came to your store in Boksburg as i was desperate to buy a new or second hand phone as my S5 broke and i needed one for my work.

The sale ladies was very good in what they do and sold me a new handset (in house model Doogee X5 model brand new in the box

14 days later the phone starts to reset it self and stop working i did factory reset multiple times and still nothing i decided to go back to the store to seek some help maybe change the phone or get another handset for the same prize

the Manager that did not have even a name tag was very unprofessional and told me without hesitation they cant help me and i need to book phone in for 21 days and leave without a phone to do my work .

Not even tried to ask if i want a borrowed phone as this handset are brand new and i have the receipt that i bought it on the 28th April furthermore no one even mentioned that i have only 7 days guarantee on the handset.

I am really disappointing and i will tell everyone not to buy any phone or product from you again

Marius

I purchased a brand new fridge from cash crusaders in goodwood paid in full
waited a few days for my delivery even though they promised to deliver it on the Tuesday. They kept hanging up my numerous phone calls and closed the store doors when I got to the store while there were customers inside the store. The manager uses vulgar language and has been swearing at people for the entire time that I was there. They made me book a day's leave the Tuesday because they said the van will arrive at my door at anytime during the day. They wasted my time and have been extremely rude.

I went to cash crusaders on the the 13 july 2016 and i made an extension my Audio bank sub that both with a market value of R2500, My expiry date of my extension was 11 August 2016.I was off sick on that day and i went there to do an extension on the 13 August 2016 and i was told it was going to sold but i pleaded with the manger if if may assist to help with the extension. i was told to do a buy back of which i agreed as i need my sound so badly.the sad part is that i didn't have the full amount of the deposit i tired to ask for help but there was no help.

Is there a way that i can be allowed to extend my contract as its only two days passed.

I purchased a blackberry 9380 three days ago from Cash Crusaders Grande Parade at R800 and when I arrived at home I realised my sim card will not work in the device and says "initialization failure" when I placed another sim card in there is worked. I decided to go for a sim swap the next day and the same occurred and I returned to the shop to inform them the phone is useless to me as my number wont work in it and I would like a refund, the manager was not very helpful as in listening to me at all and just wanted his way in the situation and said no refund will I get, the way I light Cash Crusaders has drastically changed and I still want my money back

i went to cash crusaders on the 27th july 2010 and made a buy back with my notebook that had a market value of R9500.00, i took R1300.00 from the which i was to return as R1500.00. i went there two days after the expiry date and i was told it was already sold without running a query on the system. they judt pushed my money back to me and i could not even speak to the manager. i lost data worth R250 000.00 on that notebook. i could not collect the unit on the exact expiray date as i woke 45km away from their business meaning i cannot get to them during the week on weekends. first thing saturday morning i went there and was told sorry its sold.
funny how fast they sold it within a day and their branch in Northmead square did the same thing, the agent told me on the sport that he will buy it if i was late for the payment, so i fetched it very early before the expiry date.

i will make sure that they get the same unit as mine as it is very scares from HP. this is pure fraud...