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Carvana

Carvana review: Crap customer service and major vehicle problems

J
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7:56 pm UTC
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Bought a 2013 jeep wrangler on may 5th. After two weeks it shut off on way home and wouldnt restart. It went to a dealership after major talks with silver rock to get them to take it to a dealer for an electrical issue. Dealership couldnt find the cause but replaced the fuse and a relay and i got it back. Once again two weeks later same problem had to have it towed back to the dealer a second time and they still have no answer after having it for two weeks. Called carvana to see anout getting a swap or take back to no avail. They told me to talk to silver rock so i called them…. Got no where. So now i am paying for a vehicle i have owned for two months, driven a total of about a week and a half but now in shop and i am expected to pay for it. WTF?

Recommendation: DONT BUY FROM CARVANA!!!!!!!!!!!!

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