Carnival Cruise Linesservice and quality - not

This review was posted by
a verified customer
Verified customer

Carnival Cruise serves carnival food - If you only like corn dogs and cotton candy great! If not, stay off the ship. 09/10/2008

If the name fits wear it! Carnival may be big, but you do get what you pay for. If you've cruised Celebrity, Royal or others you'll be greatly disappointed with Carnival Cruise Lines. Pack your breakfast, lunch and dinner because the food quality still lives up to the companies historical complaints regarding food quality. It may look good, but wax food examples would taste much better than what you'll actually eat. Reality is that many who have cruised with Carnival say that the food tastes like you were eatting at a carnival. If you like corn dogs and cotton candy then you'll love Carnival Cruise Lines quality, or should we say lack of quality. Dry, undercooked, cold and greasy seem to be the trend. If you ever remember the worse food you've eatten, Carnival food is below that. Don't even try to complain. Nothing will gain you any satisfaction. Even if you bring your complaint to the Presidents office, it will fall on deaf ears. It's a classic case of take your money and run. Don't be fooled by the company wanting to "Exceed your expectations." Service is good if things are good. If you have a complaint the service is horrible, unskilled and lacking pure common sense. The horrible service drops so quickly, it's like a sinking ship! Do your research. Don't end up gravely frustrated and disappointed. It's your hard earned money and your vacation you've waited all year for. Spend it on a cruise line that pride themselves in service, quality and most importantly - integrity.


  • Te
    TexasPatriot Jul 02, 2010

    This was my 3rd cruise in 6 years -- I have noticed the same thing when I was at dinner with my table companions. Items were missing from plates which were on the menu, steaks were cooked inconsistently and full of fat.

    Not only that, we caught our matre' D stiffing our table during service, because we stiffed him on tip night.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.