Carnival Cruise Lines review: Refund / on board credit

My mom passed away on Sept 30. We cancelled 3 hrs. before yall made the announcement that we could cancel because of the storm. I have another cruise planned and paid for on May 13. on sunshine. I'm only asking for on board credit of $280.00 which is what was not refunded to me. the booking # b4j7d0. I dont understand why death in family (my mother) does not apply for refund or OBC.
Thank you
Beverly Estes
[protected]

Mrs. Grace Essie Dagenhart Wyatt, 81, died Friday, Sept. 30, 2022, at Helms-Gordon Residential Care Home. Graveside services will be held at 2:00 PM Sunday, October 2, 2022, at Armenia United Methodist Church cemetery with Rev. Michael Shaffer officiating. The family will receive friends at the graveside immediately following the service and other times at the home of Teresa and Dever Green.
Mrs. Wyatt was born February 23, 1941 in Kings Mountain, NC and was a daughter of the late William Taft Dagenhart and Annie Moss Dagenhart. She was former owner and operator of Wyatt’s Deer Processor. Grace was of the Baptist faith.

She is survived by two daughters, Teresa Green (Dever) of Chester and Beverly Estes (Lee) of Chester; two grandchildren, Jacquelyn Green of Chester and Brandon Green (Kathryn) of York; one great grandson, James Howe Green of York; one sister, Mary Ann Herrin (Dennis) of Gaffney; and several nieces and nephews. In addition to her parents, Grace was preceded in death by her husband of over 47 years, Kenneth Ray Wyatt.

Memorials may be made to Alzheimer’s Association, SC Chapter, 4124 Clemson Blvd. South, Anderson, SC 29621.

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