I recently took advantage of a Capital One "0% interest on balance transfers" offer. No where in the offer did it explain that no, they would not charge interest on your transfer but they would institute new interest charges on current purchases even though the new purchase charges are paid in a timely manner. As long as I have had this card, I only had finance charges if my payment was late. Since my balance transfer, I have finance charges every month even though all current purchases are paid promptly.
I have been trying to closed one of my Credit Card Acct with capitaone bank, for " 3 month, sending registered letters (& phone calls, but they keep saying the same , that is "in process of being closed", I had to speak to a Mgr. in the "outsource center in India" & talk to the them very angry & requested to sending me a letter that the account should be closed. I already closed other 2 accounts I had with them.
Capitalone Bank, "socks" & it should be investigated & charged accounted for "illegal & tricky practices, with its customers.
Thank you.