Camella Homes Customer Care Service


Camella Homes Inc.

Upper Ground Floor, Worldwide Corporate Center, Shaw Boulevard
Philippines - 1552

Customer Support Phone Numbers

2033(United Kingdom) 3 6
+63 22 263 552(Philippines) 12 25
+1 866 978 4897(USA and Canada) 5 3
+61 280 144 798(Australia) 1 0
+30 231 176 8217(Greece) 2 0
+81 345 780 182(Japan & Bahrain) 1 0
+33 975 180 374(France) 1 0
+34 912 918 763(Spain) 1 0
+63 917 857 6494(Philippines) 6 11

Camella Homes Complaints & Reviews

Camella Homes / building the house

Sep 27, 2019

Camella HomesCamella Taal, Block 2 lot 3, Ella Complains as follows; 1. Trusses in welding area was not painted. 2. Roofs are damage not installed properly. 3. Majority of the doors cannot be closed. 4. Stairways wood having cracks. 5. Door hinges was not installed propelly. 6. Almost 2 years has not been...

Camella Homes / admin department and contractor first peak bill collector.

Sep 26, 2019

I am a paying member of the Northpoint Camella Association and I want to submit an issues that I am hoping the management should be resolved. These are the following concerns - 1. The First Peak Resources, that collects the Homeowners and maintenance has no provision to Homeowners living...

Camella Homes / camella dos rios employee laziness and incompetence

Sep 02, 2019

We are from the USA. I paid php720, 000 in oct of 2018 for the whole amount of DP and all that is needed requirenment fees and hoped that our house will be built asap. We gave them all the requirements needed. BUT came sept 2019 and we never heard of them. Our house was not built until...

Camella Homes / damage of my firewall because of my neighbors balcony.

Aug 23, 2019

Camella HomesAko po si marivic cabrera owner po ng phase 5 block 7 lot 11 camella highlands baranggay tibig lipa city. Baha po lagi ang loob ng bahay ko tuwing umuulan. Ang neighbor ko po ipinasok ang balcony nya sa firewall ko. Nalaman lang po namin na may butas ang firewall ko noong nagpabakod kami...

Camella Homes / electrical post! house turn over!

Jul 29, 2019

Blk 8 Lot14 Camella Verra North Valenzuela The meralco post was inside our lot! Very unreliable work done! The stairs are uneven! Water can penetrate on the walls! Ceiling was so unprofessional done, doesn't even know a simple straight line! Walls can be seen with cracks! Roof from outside...

Camella Homes / house not built

Jul 26, 2019

I paid in full for a house and lot in Davao City over a year ago. I was promised the house would be ready in January 2019. In January they said it would be ready in June 2019. Now they say it will start construction in third quarter 2019 but the roads are not complete so probably they will...

Camella Homes / how management will implement rules and restrictions

Jul 14, 2019

Camella HomesTo Whom it may concern, I Veronica Kemp, a homeowner in Mandalagan Bacolod City asking begging for help with regards to our problem that we're tackling with regards to our property. To start with I am having a hard time to follow up the problem myself because I am here in the USA right now...

Camella Homes / construction of unit

Jul 06, 2019

Last February 2018 I took housing loan at camella cielo san jose del monte bulacan. As per the agent explanation the house turn over will be after down-payment completed. The down payment are already completed 3 months back, but until now July 2019 no construction has been made and a...

Camella Homes / more than 3 mos after the loan was released to them, 10% lang ang na work sa house

Jul 03, 2019

Camella HomesThey said the only way to speed up the construction is if the house is paid. Now, its been over 3 months since they are fully paid by the bank, only additional 10% was improved. Been emailing and submitting tickets to support but their answers are vague and wont give me a specific date of...

Camella Homes / cara house

Jun 26, 2019

Camella HomesI am writing to relay my disappointment regarding the Cara house block 17 lot 16, Camella Capiz, Brgy. Sibaguan, Roxas City that we have been paying for more than 2 years now. We were told that by December 2018 the house will already be turned over to us, but until now there is no...

Camella Homes / house fully paid, camella cannot provide title

Jun 04, 2019

I've been following up for the Title of a fully paid house for more than a year. Camella (Erma Sabrina Baling ) advised they will provide it in 6 months but until now they still cannot give the house and lot title. I have been constantly following up but they stopped responding to my...

Camela Cupang Balanga / increase in hoa and water bill

May 22, 2019

To Whom It May Concern, We purchased a house at Camella Cupang Balanga, in the beginning they (Camella Balanga Office) said that the hoa dues will be less if there will be a lot of people living in our subdivision, but this March there is a letter that we have received that hoa dues will...

Camella Homes Naga City / delay construction

May 17, 2019

Dear Management, I purchased a Mika Model model house and lot in Camella Naga City Phase 3 Brgy Del Rosario. Paid 40% of the total cost since November 2061, but land development and our house was still not finish. Its over delayed and still no progress of the site since today May 2019...

Camella Homes / no response on email

May 08, 2019

Camella HomesADMIN - [protected] AGENT - carlo vivo' MARKETING - joiz.[protected] Email Sent: From: Sanpedro, Ma, Vodafone Qatar [mailto:ma.[protected]] Sent: Monday, April 22, 2019 4:38 PM To: Dino H. Yonzon ; joiz.[protected]; carlo vivo Cc: alexandra Vergara ;...

Camella Homes / camella homes fatima house since 2017 not yet constructed even 80% fully paid in camella monserrat lapu-lapu cebu city

May 04, 2019

Camella HomesDear Management, I purchased a Fatima model house and lot in Camella Monserat Lapu lapu Cebu. Paid 80% of the total cost since 2017 but our house was still not finish in constructing. Its over delayed and only 10% was constructed and still no progress of the site since November 2018. They...

Camella Homes / substandard materials used

May 03, 2019

Our house is less than five years old and yet big cracks are very evident everywhere, especially the stairs. We are a small family with young kids and so no, there have been no abuse whatsoever in the "usage" of the house. For a house as expensive as this, I expected so so much more. Thi...

Camella Homes / no water and electricity connection from 2017

Apr 20, 2019

Camellia homes malolos bulacan - we are looking for a good place to settledown but what a depressing experience ang carmella homes malolos bulacan. Poor communication skills, kung kani kanino ka ipapasa and then puro paasa. We are working abroad and yun nga email communication is the best...

Camella Homes / house and lot in camella montserrat lapu lapu cebu

Apr 11, 2019

Camella HomesDear Management, I purchased a Fatima model house and lot in Camella Monserat Lapu lapu Cebu. Paid 80% of the total cost since 2017 but our house was still not finish in constructing. Its over delayed and only 10% was constructed and still no progress of the site since November 2018. They...

Camella Homes / long time turn over of house

Apr 01, 2019

From March 2018 we take a house loan in camella verra north barangay bignay valenzuela and they said they will turn over to us the house December 2018 but till now march 2019 still the house not yet finish and we are starting the payment in bank.. but still we are waiting the house to be...

Camella Homes / unethical behavior. scammed into in-house loan

Jan 28, 2019

This is really too long and too many problems, linked some videos!! This happened at Camella's offices in A.S Fortuna Cebu. Client name is Riza Edang and Juston Pilkington. We got scammed into Camella's in house loan. We have said the whole time we did not want it and wanted to be approved...

Camella Homes / house not being started more than 6 months

Jan 05, 2019

I am currently working in Singapore and I had been too busy with my job. In spite of my situation I still pursue to get a house loan in Camella Sta Maria Bulacan as I want my parents to leave there as soon as possible so they are comfortable coz I thought Camella is a very good housing...

Camella Homes / no water!

Nov 08, 2018

Customer # [protected], Block 11, Lot 17 & Brgy. Tiguma, Pagadian City Zamboanga del Sur. Hello my name is Donald James Morss residing in Michigan, USA & my wife has purchased one of your Camella Homes in Pagadian City. She went back home to the Pagadian City, Philippines last June2018. The...

Camella Homes / camella solamente batangas city

Nov 07, 2018

Camella HomesTo : Camella head office Dear Sir/ Madam, We would like to request an inspection at our unit block 20 lot 3 Camella solamente Batangas city..And also request for a certificate of stability after inspection.. This was due to the incident that happen last October 29, 2018.My wife went to our...

Camella Homes / poor security

Nov 04, 2018

I am a renter from Antigua st lot 1 block 19, a high end and I thought a very safe camella subdivision here in Gensan. We ask your help to expose a situation that camella gensan has been keeping secret and always happen here in this subdivision they always a robbery happen to this place...

Camella Homes / late na magkabit ng kuryente

Oct 15, 2018

Nakaka disappoint kayo camella solamente batangas ..bumile ako ng bahay at cash payment q sya binile.. tapos na ang bahay, tapos na magawa ang kailngan gawin sa loob. Pero nakakagigil naman n hanggang ngayon wala pa kuryente.. nakaka sumpa kayo. Hndng hnd q kayo irerekomend sa mga kakilala...

Camella Homes / delayed house turn-over

Sep 27, 2018

It begins as a dream and now turning into nightmare. Kuwento ko lang pinagdadaanan namin ngaun sa camella. We were enticed by an agent si ate mel to buy a property from camella. Wala naman problema duon maayos naman si agent, nagrereply sa mga texts, maasikaso, maayos kausap in...

Camella Homes / downpayment

Sep 23, 2018

Dear Sir/ Madam, I am an OfW employee in Doha, Qatar who availed in 2016 a house and lot BLk 5 Lot 10, Camella Homes Trece Martirez Cavite. I finished paying the downpayment in 2017 with the total amount of 260k but unfortunately, I lost my job the same year that'swhy we didn't continue...

Camella Homes / house and lot improvement.

Sep 21, 2018

Camella HomesHi there, I am complaining about the rules on extending the house, putting up a fence, paving the outside floor and installing a garage roof. They told us about some rules to be followed that I don't see being followed by my neighbors e.g space between walls, paved front yard...

Camella Homes / camella carcar city cebu complaints

Sep 18, 2018

Good day sir, I would like to complain about our concern here in camella subdivision carcar city cebu. It has been 4 years and still our concerns still not been addressed. I would like to raise this concern regarding the negligence on actions on Camella homes carcar city cebu . In thi...

Camella Homes / property damage done by my neighbor

Sep 17, 2018

i am resident of block 3 lot 1 canella island park dasmarinas. My neighbor b3 lot 2 did a renovation on their unit but made a damade to us. there was a hole that passes through on our conmon wall. i have found out the damage last sept 13, 2018 and told the pm assigned here ms mylene. She...

Camella Homes / internet

Sep 13, 2018

Mag papasok kayo ng unlimited na internet sa camella tibig lipa city, nag sisi na kami bakit sa camella tibig pa kami nakakuha ng bahay, sasabihin ko sa mga kakilala ko wag na magbahay sa camella at napaka laking pagsisi, oo mukhan mababaw lng ang internet na problema pero sa tulad ko na...

Camella Homes Dos Rios, Brgy. Pittland, Cabuyao, Laguna / neighbor

Sep 04, 2018

Camella Homes Dos Rios, Brgy. Pittland, Cabuyao, LagunaThis is a complaint for Blk 17, Lot 25 occupant. The units are having stressful & sleepless night brought by the night by night noise created by this unit occupant.Every night they are partying having drinking sessions and karaoke even beyond the 10 pm set limit per Camella...

Camella Homes / lot

Aug 23, 2018

Hi good afternoon I'm Sofia Tomarong and I'm currently residing in the states. I will file a complain in our lot in iloilo branch. Communities iloilo Inc. located in gen. Luna jalandoni st. Iloilo City. I call them to check the status of our lot and I found out that the people that were...

Camella Homes / house roofing

Aug 23, 2018

Camella HomesWe transfered in our property on December 02, 2016 at Terraces at Woodberry Block2A Lot6 after few months my husband noticed that there was some leakage in the gutter so he reported in the office in Antipolo engineer came and checked the damage and said they will do some repair...

Camella Homes / certificate of occupancy

Aug 09, 2018

Camella HomesMy complain is about the issuance of certificate of occupancy. the process of your employee why it takes longer. the way the management react of the concerns of the home owners in a certain subd. I really thought that this big subdivision give much attention to the concerns of your home...

Camella Homes / 3 months monthly amortization delay due to nobody inform and confirm us in loan release

Aug 07, 2018

we are so disappointed today!!because i had received a call from RCBC bank stating that we are 3 months delay on paying our.monthly amortisation.we are so shock and devastated how come we have a monthly amortisation without informing us the day of LOAN RELEASE!.we never heard from CAMILLA...

Camella Lipa / minor construction permit

Jul 17, 2018

we wanted to request for a minor construction permit to be able to have a front roofing outside our house, unfortunately we were advised that the architect has not responded yet. it is already july and we have requested your office since june. we hope you will inform if something is wrong...

Camella Homes / minor construction permit

Jul 10, 2018

We are the owners of b5 l1 peppergrove expnsion plantacion meridienne lipa.we have applied for a minor construction permit for front roofing since first week of June but until now we did not receive any feedback from your architect. We will appreciate if you will tell us if something i...

Camella Homes / house defect affecting structural integrity

Jun 22, 2018

Camella HomesI am Mr. Erwin De Luna of Block 13, Lot 25 Lessandra Bucandala Phase 2, Imus, Cavite. Last June 08, 2018, we visited our house during a heavy rain, and found out that there is a big crack on the wall of our house. The cracks is around 2m long where water seepage is visible during heavy...

Camella Solamente / delayed turnover

Jun 22, 2018

I wonder if this site is legit. Do they really read our complaints? I'm mrs zynthia estrella wife of an ofw. We purchaced a house and lot in camella solamante sorosoro karsada, batangas city. Mind you, our unit is a cara model with ha of 66 sqm only, that is 33 sqm per flr., with carport...