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Camella Homes Reviews 4

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Camella Homes A Wonderful Experience with Camella's Home Services

I recently availed of Camella's top-notch home services, and I must say, it was a game-changer for me. The professional organizing service from HomeCut PH helped me declutter and maximize my space efficiently. Happy Housekeepers kept my home spotless, while Environet ensured a pest-free environment. Your HandyPro took care of all my electrical needs, and Paint Philippines added a fresh touch of color to my space. Highly recommend!

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Camella Homes Slow approval and approach to home owners concern

I have been applying for the approval of my fence permit for almost 2 weeks. The messenger for camella quezon was not reliable all the time it tooks several days to seen my concern. That's why the approval for fence was too delayed that causes me too much problem. My leave from work will be finish In a couple of days and yet the construction in our house was not started yet. It's too disappointing that you own a property but you need to seek permission first and the approval will.took several weeks that was too annoying for me.

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Update by Shiela marie Yolip

Hoping for their immediate action

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Camella Homes Complain action

Let me ask all of you did any one from Camella reply or try to solve you issue

Did any one from Camella contact to you or apologize for what happen with you

The answer NO coz Camella homes don’t care the customer they are making money only no customer service

In the end Camella home don’t care the customer even you will complain 100 times

you are waiting your time

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Camella Homes Worst service ever!!!

Camella provence has the worst engineer and coordinator ever! Our unit has been turnover to us last june 2022 and up to date the electricity is still not connected. Been following up with ann but never got any help, she kept on saying that russel cannot be contacted, like what kind of engineer cannot install this electricity for more than 1 year? We have wasted a lot of time, money from calling and effort. We bought this house to stop renting but up until now we are still renting as this people never did anything. Think before you buy. Worst service ever!

Recommendation: It's just disappointing.

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Camella Homes Complaints 166

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Camella Homes Water Connection

I am one of the Homeowners in Camella Toril, Davao City. Unfortunately, even until now, we don't have a water connection. Imagine living in a Camella subdivision without water. It's been more than 2 years but still no water connection. We have water rations everyday except Sunday but that should not be happening as they have to comply with providing us with water connection. It's really frustrating. Their office also is not responsive. The in-charge, Engr. Apple said to send an email for complaints or follow ups but she herself is not responding. She said they are "corporate' etc but that is not how corporate works.

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August 6, 2024 Camella- A Vista Land Company Communities Cagayan Inc., Gran Europa Village Center, Lumbia Cagayan de Oro City Dear Sir/ Ma’am: Subject: Demand for Immediate Action on House Construction I am writing to formally demand immediate action regarding the lack of progress on the construction of my house, located at Camella Cerritos Blk 1 lot 16...

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We decided to acquire a unit in Camella Monticello, San Jose Del Monte Bulacan last 2021. Natapos na namin ang downpayment namin after 12 months, and we continued to pay. Nangulit kami ng nangulit regarding our payment terms and umabot pa sa DHSUD because we've been paying for roughly 20 months still no single development in our unit. Fast forward...

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Is Camella Homes Legit?

Camella Homes earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Camella Homes to be a trustworthy company. Although there's a 2% resolution rate for customer complaints, which deserves attention, Camella Homes is known for their high standards and safety. If you're thinking about dealing with Camella Homes, it's wise to check how they handle complaints.

We found clear and detailed contact information for Camella Homes. The company provides a physical address, 10 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Camella Homes has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Camella.com.ph has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Camella.com.ph has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • While Camella Homes has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 2% of 166 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Camella Homes. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Camella Homes Contructor and its permit and licenses

I am Allan G Dela Cruz a home owner of block 17 lot 40 Camella bucandala phase in Alapan 2b Imus, Cavite. Im filing a complaint with this rude contructor of Camella bucandala phase 4. Im just asking them if they have s permit from camella because they dont even have a sticker permit attached on their window that they are renovating..i asked Property manager, securitry guard OIC they said "may basbas ni engr yan"..they constructed fence, extension etc. and contructor dont like to park may car infront of they constructing EVEN at night only..because he said they have project there and the e-bike and motorcylcle he owned was parked there overnight.he also said that 3 units block 18 lot 11,12 and 13 was he's project to construct the fences and extensions with any building permit from cityhall..because camella was planning to turn over those units with fences and extensions. See video for the rude act of this contructor together with his arguement with my wife, he triggered my wife .

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Camella Homes Trespassing to my house

They break all my electrical circuit and

Plug to my house Camella Lipa City

BLK.7 Lot 13 Phase 3 Camella and no CCTV in area

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I purchased a house through deferred payment (24 months) in June 2021, I was promised that the house construction would start when 50% payment was made, and after 70% payment, the house will be turned over. I paid 87% in April 2023, the house was not constructed yet. I live in California and came to accept the house. Unfortunately, it was still dirt. I had...

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Camella Homes Super deley

I just want to raise complaint about camellia home. I brought unit since 2019. And they promise me after completion of down payment they will turn over the unit.

I understand that during 2020 we covid situation so I understand there side.

But now its 2024 already and they keep promising me that after another quarter they start to build the unit.

The last update from them i email them and saying the construction is on hold when they promised me that this 1st quarter of this year they will start the construction and by aug the turn over the house

In short not even single hall has been start to build.

Also the problem is im here at abroad so I can’t go there.

Can you please help me?

Thank you

Katarina

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Camella Homes Permit

We applied for a permit to complete our carport and fencing. We completed our application with the engineer in Subic to his satisfaction on December 10, 2023. He promised our permit in 1 to 2 weeks from that date. It is now about 8 weeks later and still no permit.

We have been to the office in Subic and tried other avenues to find out where our permit is and no one can tell us, or will not tell us.

We have received permission to move in material for the work and also verbal permission to perform interior repairs (plumbing leaks, electrical shorts, termite infestation) and finishing so that we can at least move in to our own home.

We still can't complete our carport, sidewalks, fencing and landscaping without the permit.

We've been promised the permit at least 3 different times and still received nothing.

No one seems to know anything at this point.

This is very poor performance - we can't work on our own house - it is our house isn't it ?

Desired outcome: Give us a permit

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Update by Zuckie
Mar 12, 2024 6:50 pm EDT

Agreed Ali - We still have not received anything. We even re-applied. They use "catch" phrases/words like "we will followup" but we have not received any followup. No updates, no progress reports, not even approved/not approved comments. We're not even allowed in their offices anymore.

Permits are only supposed to take One Week (their own words) it's been Four Months and we're still waiting.

Does anyone know if the property manager or engineer has a boss or if there a government authority in the Philippines who can help consumers in these situations?

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Ali Hassan ali
Dubai, AE
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Mar 12, 2024 5:44 pm EDT

Same here I apply permit almost one month first they ask to revise the plan I did Ans send it back to them again I have to wait till they will reply stupid company and ridiculous and poor customer service

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To whom it may concern, I hope this message finds you well. I am writing to address a matter of urgency regarding the turnover documents for the property we were informed about in May 2023. Despite our continuous follow-ups with your team, led by Jane Florano, we have yet to receive the Certificate of Occupancy documents and the Meralco line...

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Camella Homes Blk 12 Lot 5 Phase 1 Camella Pulong Buhangin Sta Maria

Hi Everyone!

Good evening. Apologies on late email. I am Carlene Doton and I just would like to follow up on my unit located at Block 12 Lot 5 Phase 1 Camella Pulong Buhangin Sta Maria Bulacan.

Downpayment were paid in full last October 18,2023, but no feedback yet on the OR for almost a month now. I don’t hear any feedback also of the set timelines to turnover the unit since the based on the advertisement it’s RFO. Can you also enlighten me on this as I have to set timelines also of my activities in the next coming months.

By the way, I was able to accomplish the application on Electricity connection last November 4 through the help of Ms Jessica. And I asked her also to follow up on my queries but no feedback yet and I understand that this is really beyond her control.

I would really appreciate if you guys can enlighten me on this matter. Thank you.

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Camella Homes Extension constructed at the back of our lot

We live at Block 31/16 Camella Alta Silang and our neighbours behind our lot have constructed a double storey extension, the height being above the height of all surrounded houses, conflicting with the deeds of restriction. How was theis allowed to happen, no permit is shown. Further more they have extended at height without leaving room for ventilation, as stipulated in the Camella building regulations. Once again, how was this allowed to happen. Does no one inspect the work or check that permits are being followed/? The House in question is Block 37 lot 11. When raised with the Apponted Vice President, the response, paraphrased was, ' It is his house he can do as he likes' Really is there no control on extensions and building?

Kind regards

Lourdes Giron and Terence Rowley Block 37/16 Camella Alta Silang

Desired outcome: Remove the extension and comply with the rules

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Ali Hassan ali
Dubai, AE
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Mar 12, 2024 5:47 pm EDT

This is will happen only in Camella homes you know why coz they are ridiculous and poor customer service even you will complain no one will listen to you

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Camella Homes Poor Service

Camella homes is the most worst in terms of services. The staff don’t even care to answer your query and to give updates. Buying a house in Camella is the worst

decision I ever did in my life. If you are planning to buy a house don’t buy here. Because they don’t just give you a house but they will give you the worst bad memories. They will start your life with lots of disappointments and frustrated emotions. It is not a good start for so called your “dream home”. They only know how to make money. buy now ignore later this is a perfect advertisement for them.

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Ali Hassan ali
Dubai, AE
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Mar 12, 2024 5:50 pm EDT

You are 100% right I remember when I purchased my house I keep sending Email almost 2 year to get my sale of deed stupid staff there no one can control them very poor customer service

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11:51 pm EDT
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Camella Homes My unit at camella

My unit supposed to be turn over last september 2022 I also done paying my downpayment but still this year not yet turn over until my contract as an OFW expired I do not have have proof of income because the bank emailed me last may and I am at the philippines so they didnt accept my loans because I do not have proof of income first I suggest to downgrade but I dont have enough money for transfering my account since I do not have proof of income and I finally decided to cancel but they didn't always reply to my answer . My unit was at Quezon province brgy Isabang Tayabas Quezon. They told me that it was under maceda law but they tol me it was not half of the total payment . Until now I clarifying to them what maceda law is because I consult to my atty. But they didnt reply until they reply was out pf the office. I hope you can resolve this problem. Thank you!

Desired outcome: 338k of the total . Maceda law said it was 50% refund of total payment. But it was not my fault that the turn over was getting late

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Camella Homes Titulo ng lupa

Im fully paid for almost 3yrs now. But Camella homes cant release the titile because they said its still with its mother title. Everytime i follow up There is no response, i have to go to their head office bit still no response from them. I loaned this with the bank but when im fully paid the bank says Camella has not given them the Title. But other owners already got their title of land

Desired outcome: Title to release to owner

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Desire UAE
US
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Oct 25, 2023 9:02 am EDT
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I am currently facing the same issue with them. Owning a property under Camella has become a source of significant stress.

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Camella Homes water installation complaint

i just wanna report this complain in Camella Sorrento in panipuan mexico pampanga because no one taking action for this Concern we applied for our water installation in May hangang ngayon wala parin po kami tubig September na sabrang hirap mag igib ng tubig araw araw para lang meron kami magamit araw araw ganito po ba yung system ng camella bkt kami binigyan ng ready to move in na letter kung dipa ready yung lahat paki aciton na nman po yung water installation namen kc sabrang hirap mag stay sa bahay ng walang tubig mag 4months na wala parin silang action sana mapansin po yung concern nato salamat

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Camella Homes Drainage system Clogged manhole

Water is stuck infront of my house because of the clogged manhole.

Can no longer flush the toilet because the cesspool is already full.

The overflow of cesspool is connected to the manhole.

I have reported to the assigned Engineer through email and to the assigned PM but have no action yet.

Please note that only the manhole infront my house is clogged. Other are working as per checking.

This is very urgent, we cannot flush the toilet.

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Camella Homes Roof leak

We purchased a property under Camella and its very stressful. The property was turned-over last February. During punchlisting, we raised our concern regarding roof leak. They fixed the concern for more that 2 weeks. During the move-in briefing, they stated that roof leak concerns is covered by warranty for 1 year. We recently noticed again that there's a leak and it seems that they just repainted the marks before the actual turnover.

We raised this to their PICs, but they are not responding. Purchasing a unit under this developer is a no, so please, please avoid this company! Its very disappointing.

Desired outcome: Roof replacement

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Oct 25, 2023 9:00 am EDT
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I am currently facing the same issue with them. Owning a property under Camella has become a source of significant stress.

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7:29 pm EDT
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Camella Homes Stay Away from Camella Homes: My Disastrous Experience with the Company

I gotta tell ya, I had a pretty bad experience with Camella Homes. I mean, seriously, stay away from these guys if you can. They're a bunch of crooks, if you ask me. I wouldn't trust them with my money or my property. I mean, think about it - would you really want to do business with a company that has such a bad reputation?

The thing is, I really wanted to like Camella Homes. I mean, they have some pretty nice properties, and I was really hoping to find my dream home with them. But unfortunately, my experience with them was anything but dreamy. The staff were just so incompetent and unprofessional. I mean, I don't think they knew what they were doing half the time. And when I tried to get some answers or help, they were just so dismissive and rude.

Honestly, I would recommend that you bring your business elsewhere. There are plenty of other companies out there that are much more trustworthy and reliable. And if you don't believe me, just search for Camella's reviews online. You'll see what I mean.

So yeah, that's my two cents. I hope this review helps you make a better decision than I did. And hey, you're welcome!

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Camella Homes Unreliable Service and Disappointing Experience with Camella Homes: A Warning to Potential Homebuyers

It's been almost a year since we received the turnover of our house in Camella Homes, but until now we still don't have any electricity or water connection. Every time we inquire about it, they always say it will be next month, but it has been delayed until the end of 2019. It's really frustrating and inconvenient for us.

What's even worse is that they built our house in a location that was not the lot area we chose, and they didn't even explain why. It's really disappointing and unprofessional. We regret choosing Camella Homes as our option for a new house.

If you're planning to get a house, I suggest you look for other options and avoid Camella Homes. Their service is not reliable and they don't prioritize their clients' needs. It's a waste of time and money to invest in a company that doesn't value their customers.

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Camella Homes Camella Homes Review: Easy Navigation, Multiple Communities, but Beware of Interim Charges

Me and my better half, we decided to go for Camella Homes' Ezabelle. Since we're not in the Philippines, we asked an agent for a quote. At first, everything seemed alright and we paid everything as agreed. Then, when it was time to sign the contract, we thought everything was still okay. But as we waited for the bank transfer to go through, years have passed because of the pandemic and we're finally going back home. As I checked on our payments, I was surprised to see an interim charge worth 120K plus. Even though it wasn't our fault, they still charged us. Can you imagine that? We're paying in advance and yet they still charged us.

Despite this hiccup, I must say that Camella Homes' website, camellahomes.net, is pretty easy to navigate. You can easily find the different properties they offer, and the prices are also indicated. They also have a feature where you can calculate your monthly amortization, which is really helpful.

Another thing I like about Camella Homes is that they have a lot of communities to choose from. Whether you're looking for a house and lot or a condominium, they have it all. They also have different locations, so you can choose which one is more convenient for you.

Overall, I would still recommend Camella Homes to anyone looking for a new home. Just make sure to double-check everything before signing any contract.

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Overview of Camella Homes complaint handling

Camella Homes reviews first appeared on Complaints Board on Sep 28, 2009. The latest review Water Connection was posted on Sep 7, 2024. The latest complaint Greta house block 8; lot 26 in camella verra metro north, bignay, valenzuela city was resolved on Mar 24, 2018. Camella Homes has an average consumer rating of 1 stars from 170 reviews. Camella Homes has resolved 4 complaints.
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  1. Camella Homes Contacts

  2. Camella Homes phone numbers
    2033
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    United Kingdom
    +63 22 263 552
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    USA and Canada
    +61 280 144 798
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    +81 345 780 182
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    Japan & Bahrain
    +33 975 180 374
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    +63 919 082 0632
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    +63 917 857 6494
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  3. Camella Homes emails
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    Upper Ground Floor, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong, 1552, Philippines
  5. Camella Homes social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 17, 2025
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