Camella Homes
reviews and complaints

Pwede ba yun, since na pare pareho tayo ng complaints about

- no house construction for 3yrs
- naniningil ng interest with penalty

My adviser told me to file a case or complaint sa hlurb.

Now, can we all or most here ay magsama sama, or people power ba,
Na sabay sabay tayo magcomplain sa kinauukulan,

Since this is parang comparable to mass estafa?

Can we create a group or something?

year 2019 bago po kami umalis papunta ng Thailand naka kuha kami sa camella bulakan bulakan, nag down kami 15k tapos binayaran namin hanggang 2020 ang down payment, sabi uumpisahan last year tpos nagka pandemic hanggang ngayon wala padin nasisimulan. Pwede na po ba tayo mag pa tulfo? Madami na pala talagang complain laban sa kanila.

Akala ko nung una pag sa Camella ka kumuha ng bahay, wala kang magiging problema. Malaking company eh, but somehow awa ng Diyos mula nung natapos namin bayaran ang DP puro sakit na nang ulo ang nakuha ko. From the delayed construction to a nakakaubos ng energy na account/admin officer na may hawak sa amin. Nakakapeste lang. Kung d ka masigasig magfollow up kung ok na ba bahay mo, d sila mag uupdate. Bayad na ng bank namin ang HL, and now we are processing the refund ng overpayment namin worth 120k+ pero awa ng Diyos wala pa din. Guess what, kung hindi pa hinimay ng kapatid kung CPA yong ledger na binigay sa amin, d ko pa malalaman na may overpayment na pla kami. March nagfill up na ng application para sa Meralco, and sa kamalasan, natengga sa Alabang yong form. Expected mo tumatakbo na ang 60 days mo. Yun pla, inaamag na sa opisina ng kung sino mang nagreceive nung application form namin. Tonetoneladang bato na yong pnukpok ko sa ulo ko mula nung bumili kami sa inyo ng bahay. Wala kayong concern sa mga customer ninyo. Yong after sale ninyo, kung may rating lang na Zero, d lang isa bbgay ko.

Hindi sila mkpagbigay ng breakdown ng 20k admin charge na guato nila ibawas sa dp namin dahil ngpptransfer na kami. At complete na ng reqts c new buyer. Ang sabi is transfer fee lang and reqts. Ngaun gusto pa nila ulit bawasan un dp ng 30k. Tinatae ba ung pera? Napaka bulok nyo naman CAMELLA

Our drainage in camella homes taal batangas are all cloging ..we cant use our comfort room .because all the water in drainage are going to our safery tank..pls do some action regarding this matter

Our unit was turned over last year and we processed and paid the installation of meralco right away. I think it was around January 2021 when the meralco meter was placed since then I have been religiously following up with the HOA Admin and Camella main office as to when will they tap the electricity inside the house. The wire connecting from the post to inside our house is still not connected. I escalated it to HOA and then to Camella main office but I have been tossed around to different people but at the end of they day still no update still no electricity.

Yung pagkuha nitong unit feels like kumuha ako ng batong ipupokpok ko sa ulo ko sa dami ng issue at walang direksyon. After mo magbyad iiwan ka nalang sa ere, figure out mo paano mo hahabaan pasensya mo sa mga Camella officials, engineers and admin na pagpapasa pasahan ka na lang.

Hoping this will feedback will reach those people in charge and get my request for electricity tapping done.

We started paying for Camella Cielo in San Jose del Monte, Bulacan last April 2018. Our unit is Criselle- block 16 lot 24. It was a pre-selling then. But they said that you can move in once you completed the downpayment. It's been 3 years now and yet no house has been built. We are already paying for the house. They did not give us a follow-up unless we ask for it, or most of the time, no reply at all. They keep on giving us the same reason that the land is not buildable yet; They even reason out the pandemic. But the ECQ happened only last year. Two years passed during that time and yet even the land is not ready. Now, they want us to pay with interest.

I paid my unit last feb 2017... And until now, camella management cannot give me my title. They said it was lost and it is in the court for the title issuance. As far as I know, it took 6months only for the re-institution of title. But until now, they still keep on tellimg me that its still in the court. Sometimes, I suspected that they use my unit to get loan from the bank. Though, I cannot confirm it yet in hlurb because I am an ofw.

CAMELLA HORROR STORY pa rin 2021 NA.
I acquired preselling property last 2018 and paid extended DP until now walang construction, 2021 na. Sinasabi pandemic daw kaya nadelay yun pala ganito na talaga years ago. Biggest mistake of my life talaga. Trying ako na marefund almost 300k and they are offering 50k and mind you sabi pa financial assistance daw ng mgt. OMG Unbelievable. Sana po may magconnect sa inyo na may case or makahelp. Scam po talaga ang Camella, Camella Provence Malolos po kami.

The checks issued was lost..no action ayaw makipag usap ng maayos puro wait until now hindi parin tapos yung unit hindi raw nagbabayad eh nasa kanila mga checks nawala nila tapos kami pa mag pepenalty. Sa camella alta silang. Anyone na pwedeng maka usap. Wala bang number na pwedeng tawagan. Gusto ko taong makaka usap hindi email o chat mahirap mag explain.
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AO justine joyce iglesia and Rochelle fernandez

A year ago, e purchased a unit in Camella Pampanga Lot 9 Unit 14. I am an OFW and have lived in my unit for only at least 2 months within the year. Few months ago, our caretaker informed us that yung sementadong pasamano sa second floor e kusang bumagsak at nabasag mga paso sa ibaba. This was reported to the Eng Mayjane and Precious Legaspi Manger of camella admin in Pampanga. But no action weas taken till now.

This 14 March our caretaker reported that while washing his hands on kitchen lavatory, nagbagsakan daw po mga tiles ng libabo. We presume na malabnaw po ang timpla ng sementong ginamit kaya nagkaganon. Kung ganon po may possibility na maaring ding bumagsak ang kisame. Ang dinding po sa may libabo ay nabiyak din. This is very dangerous po. Buti na lang at wala pang nakatira doon. Napaka low standard naman po ang ginamit sa conetruction ng bahay. Paki check po t seryosong bagay po ito bago pa may maaksidente o mamatay.

My email address po ay [protected]@gmail.com. Cel no. [protected]. Baka po pareho din kayo ng staff ng camella pampanga na walang sagot at hindi sumasagot sa tawag. Pag nagka ganoon ipost po namin sa FB ang complaint namin at baka may tumawag pansin kay senator villar. Salamat po.

Stay away from this company! They're bunch of crooks! Think thousands of times before making any transaction with them.
Eto yung literal na bato na ipupukpok mo sa ulo mo.
Staff are incompetent and unprofessional.
We lose money because they misinformed us and yet they didnt even honour their words. And take note not even an apology!
Bring your business elsewhere. Search camella's reviews online for your reference.

Yup. You're welcome!

Until now wala pa din water. Need to go to the clubhouse para kumuha ng water. Daming problems sa designs ng house from wood na design sa harap ng bahay na nahuhulog pati yung pipe na mali maling designs pag malakas ulan bumabaha sa toilet at dirty kitchen. Kadiri baho need pang maglimas. Yung admin staffs lalo na yung engineer hindi ma contact at hindi humaharap pag pinapatawag. Camella baliuag improve niyo yung customer service niyo. Homeowners kame pero parang mas gusto niyo kame pa sumunod sa inyo. Sigh.

Its been almost 3 years pero wala pa rin tubig sa phase 6 ng camella baliuag.. puro pangako.. mga nakatira nga sa camella nag iigib naman.. karamihan samin ofw ang asawa so sino nag iigib kaming mga misis.. nagbuhuhat ng mabigat everyday! Ano ba naman camella! Nagbabayad naman kami ng tama pero pinapahirapan nyo. Napkabagal mag linya ng tubig. Pila balde na nag iigib sa clubhouse nyo. Homeowners nagiigib! Terible!

They send me a computation of my bill with penalties that is equivalent to my downpayment (my unpaid downpayment is 251, 916 pesos and my penalties is 248, 226.48) I was unable to pay my monthly downpayment due to lockdown here in Kuwait..

We have sent our concern to their office on March 30. We made several follow ups through emails and phone calls. They replied to our email April 29 acknowledging that they received our request. (Imagine that's after a month when we sent our email!) They sent another email on May 6 which is a system generated email and did not even address one of our concerns. They never follow through. They are just good with promises but no actions done. They are so good in neglecting our needs. They don't put their customers first. They don't stand with their assurances/promises. Awful customer service! We just made a very wrong decision in investing our hard earned money to them.

Hi Camella,

Please fix my property at Block 6 Lot 8 Camella Bukandala Phase 4, Imus Cavite due to faulty water pipes which caused the paints to "na magbakbak". There's also various leaks in the comfort rooms so naglleak yung water from 2nd floor to ground floor, and one has a connection to the electric cables below. It's really scary and unsafe. Also, there's also a "kanal"-like space beside the property dahil sa paghuhukay na ginawa ng neighbor. Please please check and fix this asap.

I have pictures and videos to prove it. But, it's best if you check and fix the property as soon as possible due to it's unsafe condition.

Why is it the admin office at south bacolod keep promising to get my unit finished in certain months last year they keep saying it will finish last June to October, November or December you name it until this year. I checked recently my unit it didn't change much. I wanna know why you guys keep lying to us just tell us when this unit to get this done?oh my unit is on black 24 lot 5 freya model in South bacolod.
I just don't wanna wait another year, again this unit is been already a year but not much progress, please do your job take this seriously, we work so hard to pay this unit.