Camella Homes
Reviews and Complaints

Like many before us, are we badly let down by Camella organisation! We paid cash for 3 Lots for the Bacolod Phase two project. Houses were promised to be delivered in OCT 2015. Now we do not even see any foundation. Camella explanation is, that there was no money left to buy materials. Contractors working on the plot complain they are not paid. We were always worried to be forced to pay cash in advance and Lots were only sold wityh mandatory purchase to build a house. It appears to be a pyramide scheme. Last Lots sold are used to construct houses sold long before. There was about 30% deducted from our cash payment for commissons, admin payments. Why is the Governemnt not interferring? Once all Lot's are sold and many promised houses not build, the "Camella constellation" will collapse.

Good Morning Camella. This is Mrs. Jintle Kate A. Adeniran of Camella Iloilo City. I am so thankful that you have this page where home owner like me can raise cetain concerns.

I am so very disappointed about your staff here in Iloilo named Rosewyn and Kelvine assigned in CCD.

I actually filed my complain last August regarding the damage of the house like firewall is leaking and some cracks in the walls.

During rainy days it really makes our house miserable since wet is all over our stair case and I was hospitalized because I stepped on it and finally fall down.

It was a very bad experience really. What annoyes me is how I was treated by your staff... Until now, no contractor inspect my house and attend my concerns.

I keep communicating them through calls and text but no one ever seriously attend my concern until this time.

It was a very very bas customer service from your staff. They acted like not professional people to think that Villar pay them to work for us.

They shoud be considerate enough.

Please dessiminate my complain and hoping to hear from you. Thank you very much and GOD BLESS.

We paid 10k last april for reservation fee because we decided to invest house and lot. And then camella told us to pay check payment for 14mons for downpayment. Then on september 2014 we decided to pay full downpayment in order to start the house construction immediately but up to now june 2015 still 30% as our account officer rizza balili told us. We know that you have problem to your contructors but buyer should not cannot the burden, if only it is well monitored and concerns make actions this would not be the case... Our developer is Apex developer.. Hope to chose devoted engineer to their projects.

to all the people out there kung nagbabalak kayo bumiling house 20 times nyong isipin bago kayo kumuha sa camella..sa camella sa una lang magaling pag nakapagbigay kana ng reservation fee simula na ng kalbaryo nyo..to MR VILLAR kung gusto nyong manalo sa eleksyon ayusin nyo muna ang palakad sa camella dahil sa camella pa lang hindi nyo na maayos paano pa kaya pag buong pilipinas.bakit hind kayo magpasurvey sa lahat ng nakakuha ng bahay o lupa sa camella kung may matatanggap kayo na feedback na maganda.lahat daing at galit sa na experience nila sa camella.yung lahat ng namumuno sa camella bulok..

Kumuha po aq ng unit sa camella, tierra nivada, gentrias, cavite.. ang unit ko po ay drina. higit kumulang 2.3m po ang contract price namin s kanila. ngunit nagkaproblema po s work ng asawa ko kya naisipan po naming magpalit ng pinakamaliit na unit na merun sila. ipinalit po namin ay rina model. higit kumulang 1.2m. ang penalty ko po s pag tatransfer ng unit ko ay 40, 030.00 pesos na taliwas sa briefing ng marketing nila samin na 10thousand lang dw ang fee s ganung mga transaction. but since sabi nila pra hnd mapending ang request naming pag lipat ng unit.. pinirmahan ko po ang nasabing kaltas para mapadali ang constract ng bahay. ang requst naming pag lipat ay inapprove po nila ng april 15, 2013. after 1month dw po ay sisimulan na ang bahay. e di mga june po ang simula ng bahay kung hnd ako nagkakamali. naka sign na po ako ng contract sa rcbc bank nung nakaraang june 21, 2013 at si rcbc po ang nag approve ng loan ko sa camella. at s date na june 21, 2013 din po nai-release ang loan ko sa kanila which is binayaran sila ni rcbc bank para s contract ko at ako ang magbabayad sa rcbc bank para s loan ko at mag sisimula po ako ng hulog monthly for 5yrs sa rcbc ngayong darating na july 25, 2013... eto po ang anging problema ko, nung pinacheck ko po s account officer ko ung status ng bahay q e 40%constructed na dw ang status. pinuntahan ko po ng hindi alam ng agent ko ung site ng bahay ko para makita ang gawa nila ngunit ang nadatnan ko ibang bahay ang nakatayo.. sa halip na rina model.. marvela model po ang nakatayo na nagkakahalaga po un ng higit kumulang na 1.6m... nagtxt po ang ahente ko at sinabi saken n ganun nga po nagkamali ang marketing nila pero hindi nila alm na nakita ko na ang mali nila bago pa nila ito sabihin saken. nacheck ko na po ang bahay at nakita ko po na nakapersonalize ang pag kakabitan nila ng pinto. s halip na kahot ay aluminum or stainless po ang nakakabit. ang dahilan po nila sakin kung bat sila nagkamali ay dahil daw po hindi nila na check na ang lotte dw po na nakuha ko e ready home. pro sa nakita ko po s bahay na un, hnd po sya ready home at s malamang po ay may nagmamay ari po nung bahay na un na gaya ko din po ay nagbabayad s kanila pra magawa ang bahay na kinukuha namin sa kanila... aayusin daw po nila ang mali nila s pamamagitan daw po ng pag tatransfer samen sa ibang lot # na katabi ng kinuha namin na tinayuan nilang ng maling bahay. ngunit s point ko, hnd po ako basta basta papayag ng ganun ganun lang, matapos kong gawin ang obligasyon ko s kanila.. hnd nila nagawa ng ayos ang obligasyon nila samen. alam ko po na may rights akong tanggihan sila s dahilang nagbayad nga po ako ng danios perwisio sa kanila para po s lotte at bahay na ipinalit o pagkatapos sila nagkamali sila sa side nila e ang gagawin lang nila e ililipat kami ng lot# at sila na dw bahala sa bangko at sa ibang bagay na babaguhin. pero paano naman po ang karaatan ko bilang tao sa mali nilang ginawa saken na nagkapatong paton na. nagbayad pa nga po ako ng mothly amortization s kanila pra ngayong month of june 2013 na hnd napo nila sinama s account ko sa banko, tapos ng tanungin ko kung pano na ung hunulog ko na maortization, ang sabi po nila e tubo na dw nila un, e nung nabasa ko ung kopya ng contract ko s kanila, a month after ng turn over samin sa bank saka pa kami mag sisimula sa huhulog para sa amortization namin. please help me for this, hindi kona alam kung anung tama kong gawin. alam kong may rights ako na nilabag nila. at un ang gusto kong makuha s kanila.

In June 1, 2009, I purchased a home in Sorrento through Camella Properties, (a.k. a. Crown Communities, Pampanga). I paid P2, 400, 200 cash upfront for the Elaisa model blocl 20, lot 4.

I visited my new home several times from June through October., and watched as my house was being built. Camella Properties Business Director, Mr. Joseph Mahusay upon my request, walked the property boundaries in my presence.

In mid September, I learned that the house i've been monitoring was not actually my house. So I asked the help of Brygy. Capt. Rafael Yabut and Gerry Santos to help me set an appointment with the general manager of Camella Homes Pampanga. Tnx a lot to those brgy. Capt. by the way...

At a meeting on 9/23/09 at the company's satelite office in Mc. Arthur highway San Fernando, we were officially informed by Ms. Ma. Graciela Lopena and Mr. Joseph Mahusay personally made a ”mistake on the lot number.” Through a supposed error on the part of Camella, “my lota is apparently somewhere else.” They claimed they just recently discovered the error. Really!

Imagine my dismay., when I learned this. The shocker is I believe that Camella lied to me. The tactic they used seems like a classic “bait and switch, ” strategy. They “bait” you with the promise of a nice location, then later they “switch” you to another location. There is a more expensive house 50% constructed on the new site BUT not the same style (Elaisa) we picked out. It's a different style. Somebody obviously backed out and they are trying to push this property on me. Bottom line - no honesty, no ethics, no decency, just lies, deception, wasted time, and total lack of caring.

In effect, Camella has unilaterally invalidated the contract, and are now holding my money illegally. I have retained the services of my attorney to get my money back. Has anyone had a similar experience with this company? We would have loved to have given praise to Camella for a job well done, but unfortunately cannot.

I really wish that Mr. Manny Villar will help me with this since he is known by helping a lot of people...