Timeshares / Vacation Rentals Complaints


Westgate Resorts — Checking-in process

February 25, 2020 To Whom it May Concern, My reserved week was for Feb. 16th - Feb. 23rd at Westgate Resort Villas in Orlando, Florida. I had phoned the resort to let them be...

Timeshares / Vacation Rentals  · Feb 25, 2020

Homeaway — lack of housekeeping

Booked a holiday in villa 3 malva 29 in lanzarote for stay over xmas.Was told small clean on 5th day and complete clean with change of towels and sheets on day 7. None of these...

Timeshares / Vacation Rentals  · Feb 19, 2020

Cabins For You — maintenance issues

Would give 0 stars if possible. Rented a cabin called American Heartland for nearly $700 and drove over 9 hours to get to the cabin. The hot tub was 60 degrees flashing an error...

Homeaway — non payment of monies owed to me

I have so far welcomed two sets of guests to my property in St Lucia through Homeaway - I have not yet been paid a penny - HomeAway now owe me @5, 000 GBP in unpaid rentals which...

Timeshares / Vacation Rentals  · Feb 18, 2020

Interval International / — lack of choices

I have a Westgate 3 bedroom property during Christmas week and the choices the past couple of years have dwindled down to squat availability. Its egregiously horrible for the...

Timeshares / Vacation Rentals  · Feb 17, 2020

Homeaway — quality of service

Its very simple, lack of customer support from the agents answering the phone, because they are limited with info, and there never seems to be a supervisor on hand. Next we have...

Timeshares / Vacation Rentals  · Feb 06, 2020

Homeaway — customer services support [protected]

as a host I had a bad experience with a guest who paid for up to 6 guests but had 9 there on one evening and 14 on another despite being subject to 70pppn in extra guest fees the...

Timeshares / Vacation Rentals  · Feb 03, 2020

Lifestyle Holidays Vacation Club [LHVC] — vip status

My boyfriend and I bought into the 3-4 bedroom villa in Oct. 2018. We went to the Punta Canta resort in 2019 expecting the promised VIP status. We got anything but VIP service...

Timeshares / Vacation Rentals  · Feb 01, 2020

Homeaway — dedicated review team

case: [protected] Res.ID: HA-BRL7SY Review 29 607 455 a renter gave an unbalanced and misleading review (amongst others complaining of missing Christmas cookie sheets)but giving an...

Timeshares / Vacation Rentals  · Jan 28, 2020

Homeaway — customers

We received a booking and confirmed it for 2 guests. Four arrived to pick up the key. One said he wasn't staying. They complained that they had to pay for the extra person, over...

Timeshares / Vacation Rentals  · Jan 26, 2020

Westgate Resorts — unauthorized debit payments

We paid for a promotional stay for 66.00 for the entire weekend from the 17th of January until the 19th. Before I arrived I paid the 66.00 then we arrived I paid the 50.00...

Homeaway — owner of rental

213913 Accomodation: Property # 1654591vb We recently booked this property for...

Timeshares / Vacation Rentals  · Jan 19, 2020

Lifestyle Holidays Vacation Club [LHVC] — Steal your personal info and commit fraud with it

The people in this resort will offer you the world for a supposed ownership of property at the resort. This means that they offer you 100% access to all the resorts amenities and...

Timeshares / Vacation Rentals  · Jan 16, 2020

Westgate Resort — westgate "travel club"

Westgate travel club is a lie! Your better off paying normal prices or just doing the sweepstakes deals once a yr to enjoy your discounted vacation without a contract. My husband...

Timeshares / Vacation Rentals  · Jan 16, 2020

Redweek — redweek full service posting

I signed up for Redweek's Full Service Posting to sell my timeshare. Their FAQ section of their website promises that the commssion would be no greater than $399 or 3% of the...

Timeshares / Vacation Rentals  · Jan 15, 2020

Sheraton / Starwood — timeshare

I Attended this "presentation" that was supposed to last 90 mins but turned into 4 hours of negotiation because I initially said no to their offers. I was subjected to... — refused to help or let me speak to manager

I am furious at the lack of help received. Manager refused to take my call! I marked a guest as ‘no show' after they did not arrive! The box that pops up next asks: ‘Do you want...

Timeshares / Vacation Rentals  · Jan 13, 2020

Homeaway — rental

The property rep for the rental I have on Sunday, January 5 in Puerto Vallarta asked me today, January 2, for papers I had already sent months ago. Through the message board he...

Timeshares / Vacation Rentals  · Jan 02, 2020

[Resolved] Outdoor Adventures — the campground use package

Salesman used high pressure sales to get us into this into this agreement, I waited in the car and she wouldn't leave until I agreed. Our campground is always booked when we...

Homeaway — lack of compensation

I refer to booking reservation ID HA-S5LF25 on property #9183049. Having made this reservation on April 23 2019, it was cancelled by the owner on November 7 2019. This was five...

Timeshares / Vacation Rentals  · Dec 22, 2019

Grupo Vidanta — timeshare

I was a guest at the Grand Mayan Riveria resort in December 6-13. At that time I was sold a timeshare to Grupo Vidanta. The transaction was based on detailed answers to my...

Timeshares / Vacation Rentals  · Dec 19, 2019

Lifestyle Holidays Vacation Club [LHVC] — Broken promises

My late husband and I got involved with LHVC in September 2014 whilst on a holiday in the Junior Suites. We went to the welcome meeting and they couldn't have been more...

Timeshares / Vacation Rentals  · Dec 16, 2019

Resort Condominiums International [RCI] — customer service

RCI's customer service is terrible. I have an issue with an ongoing search. I have spent hours on the phone and on their website trying to correct the search. I have spoken...

Spinnaker Resorts — timeshare

Contract #510300 - We have been trying for nearly a year to deed this timeshare back to Spinnaker, as we cannot use it any longer and have not gotten the benefits of owning it...

Timeshares / Vacation Rentals  · Dec 06, 2019

FantaSea Resorts — marketing scam

I was contacted by some sleazy company in NH (JCS SWAIN ENT) saying that I won a raffle for 4 free plane tickets. The woman literally said "you won.." and referred to my "prize"...

Timeshares / Vacation Rentals  · Dec 04, 2019