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Consumer Complaints & Reviews in Saugus, Massachusetts

Enterprise Holdings / no debit hold refund

hfsdghfdhfdh on Nov 20, 2018

I rented a car on November 9th and was charged a $250 "hold" and was told the refund of $250 would be processed when the car was returned (after hours on Nov 10th). I was told the refund was processed on 11/13 but i have seen no activity at all and my bank says the same. This is ridiculou...

Bob's Discount Furniture / quality of item/ repair or replacement

Mathew Tsomides on Oct 29, 2018

My wife and I furnished our entire house with furniture from Bobs Discount Furniture two years ago. The couch and loveseat we purchased is made of a leather material. Recently the couch cushions have severely peeled. The remainder of the couch is in fine condition as well as the loveseat...

Woodsprings Suites / bob, the person who identified himself as the district manager

ckars1969 on Oct 20, 2018

My sister Diane, and her boyfriend, Robert, have been staying at The WoodSprings Suites for the last 6 weeks before their newly purchased condo passes inspection. My sister has a little parakeet and the policy states that pets are allowed and a $10 deposit was required for the duration of...

Dollar Tree / cashier

Tony Fox on Jul 8, 2018

I just encountered a very rude Cashier at your store. No customer service courtesy whatsoever. She was very snippy and impolite towards me. She held up the line to blow up some balloons. Then I grabbed something that I believed to be a divider for the groceries and she rudely told me to...

Woodsprings Suites / no respect for personal items.

Kofekup77 on Jan 30, 2018

We stayed for a few days in Saugus, Mass. Due to an emergency we had to leave early. Rushung we unfortunately left a few things. My daughter called told them the room number, and the items. The lady at the front desk said she would talk care of it and our items would be at the front desk...

AutoZone / tuner wheel lock kit #711-345 (m12-1.50)

Jerry398 on Jan 29, 2018

My daughter needed her tires changed over but the stock Toyota lugs would not fit the new rims. So on 1/10/2018 I went to your Sega's Ma. Store #5129. I bought the wheel locks named above foe a total cost of $35.05 including tax. I went home and changed all her tires over, this was not an...

Petco / your misleading coupons

LCorn on Oct 10, 2017

I have been a customer for a very long time. I have received coupons in the past but I have never received a more misleading one. "10% off your entire purchase". In the very fine print it says cannot be used on dog or cat food-WHAT??!! What other reason do most people come to Petco for??...

Ancestry / subscription charges

Ashley Walsh on Jul 21, 2017

I purchased the World Explorer pack and when i went to go checkout it said an error had occurred. The subscription was not showing up on my ancestry profile and when i checked my bank account the transaction went through. I called ancestry about 10 times and they said that they couldn't...

Friendly's Ice Cream / food

Sergiovargas1992 on Jun 19, 2017

Ordered the 4 cheese chicken and broccoli pasta with a side of coleslaw. Whooo where do I start, I guess the cheese sauce. Looked and tasted fresh out the microwave (horrible). The chicken; no flavor at all, hard and rubbery. The coleslaw looked like if it was a serving for a small...

Ford Motor Company / air conditioner compressor

[email protected] on Jun 12, 2017

On May 18th I took my 2011 Ford Focus to York Ford, located in Saugus, Mass. My concern was my air conditioner was not working. I left the vehicle to be looked at and they said they would call me when they performed the diagnostics check. I received an email with a video attached several...