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Consumer Complaints & Reviews in Baton Rouge, Louisiana

United Parcel Service of America [UPS] / store pickup

Ashraf Abedin on Feb 22, 2018
I visited 101 Union drive UPS store at LSU today at 1 pm after receiving an email from UPS in the morning that my package is ready for pickup. When I went there the staff available said it's with them but they have not checked it in yet and they have 100 more package to check in before...

Rooms To Go / poor customer service

Esther Sachse on Feb 21, 2018
I recently purchased a headboard from the showroom in Baton Rouge: 1) I approached a salesman who was talking to another staff member. He looked at my daughter with her IPad and said, " You could purchase what you need more quickly with that than through me." He clearly did not want to help...

Brach's / maple nut goodies

Jimbeaux on Jan 29, 2018
I eat very little candy as I try to make healthy choices; however, that did not apply to Maple Nut Goodies; they were exempted, I loved them. Not anymore. Sadly, some accountant pushed a cheaper ingredient or some corporate Millennial decided the candy needed to "progress into the 21st...

Church's Chicken / service

LaShonda Lavy on Jan 19, 2018
1st the lady had me on speaker talking some nasty and using bad language.. 2nd I told the lady at the window I had left 2 apple pies last week and I spoke to a manager and I told her the manager name. I was told it was too late for me to get my apple pies but she knew the manager. I'm not...

Ford Motor Company / poor repair service at robinson ford service dept in baton rouge, la

Christine M Turin on Jan 18, 2018
In May/June of 2017, I brought my 2000 Ford F-350 to Robinson Ford in Baton Rouge, LA. for repair of the cruise control, replace the fuel filter, sensor replacement, a wheel alignment, and general check. I was preparing for a cross country trip and wanted to forestall any problems on the...

MetroPCS / zte pro

Jill582 on Jan 5, 2018
Hello my name is Jillian Ford, roughly two weeks ago I brought my phone to the metro store on highland road, Baton Rouge, la. It was getting hot and not charging, told them it was still under warranty. They agreed to replace phone said it would take a little longer because of holiday and...

Conn's / store wants to sell me a open box used item for full price

quincy7537 on Jan 4, 2018
Hello I was approved for $7, 500 yes money credit three days ago. I went to Conn's to make a small purchase for (1) Friedrich 13, 500 BTU Portable Heat/Cool Room Air Conditioner (PH14B) at the Conn's in Baton Rouge, Louisiana. I was only doing it to build credit with your company and maybe...

Massage Envy / membership

Sabrina Raymond on Jan 4, 2018
I told the rep that I was moving 25 miles away from a massage envy and she still didn't cancel my membership!!! I think its a rip off and i'm highly thinking about suing the massage envy here in baton rouge!!! I feel they should tell you the stipulations before you sign and you should have...

Jo-Ann Fabric and Craft Stores / customer service and employee treatment

Shug13 on Dec 26, 2017
Incident Date: 12/26/2017 Store Address: 10545 S Mall Dr, Baton Rouge, LA 70809 I was standing in line around 11:30 am this morning and witness the most disrespect a manager could have for their employees and other customers. The manager on duty would not help the cashier after repeatedly being...

Family Dollar / rude, sexual harassment, manager lindsey

MsTasha2you on Dec 3, 2017
Store on Mohican and Plank Road in Baton Rouge. My husband needed to cancel some items. Cashier needed the manager a man name Lindsey to do it. Mr. Lindsey took a long time to come and do it. When he came up front, he started laughing in the mexican cashiers face like it was a joke. We...
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