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Consumer Complaints & Reviews in Mount Prospect, Illinois

Jewel-Osco / manager

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PKnight 15 on Sep 27, 2018

The lottery system are our $20 bill. We got in line and notified the associate. She said she would be right with us. After waiting 5 min my husband and I asked when she would help us and she indicated the line and the other customers in line were important. I told her we are a customer a...

Motherhood Maternity / Destination Maternity Corporation / schaumburg, il store - bad behavior/incorrectly charged & request refund

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Pooja Knight on Sep 18, 2018

Date 9/17/18 of incident. I purchased 2 different items this past weekend in 2 different states. When I asked what the exchange policy was because I was using a coupon I was told that if I had an exchange the coupon value wouldn't be lost and I simply needed to pay the difference between...

Panda Express / lack of selection at 3 pm on a thursday

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Kaila965 on Sep 14, 2018

I was in my way home from work on Sept 13, 2018 and decided to stop at the Panda Express at 1200 Central Rd, Mt Prospect, Illinois. There were 4 workers, 2 cooking. Two in-house diners. I went to place my order - there was no Chow Mein noodles - wait 4 mins...there was no Chicken and...

Art Van Furniture / recliner chairs and sofa purchased 11/27/16

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DeborahG64 on Jun 19, 2018

2 Recliners (sku#[protected]- Kennedy II design)- We specifically chose Lazy Boy Recliners because we have other Lazy Boy furniture with which we are completely satisfied. I had a customer service representative come to our home to evaluate the fabric quality due to pilling of the fabric on...

Jewel Store # 3476 / richard phillips manager

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Barb27 on Jun 15, 2018

On june 06/15/2018 I returned bags of planting soil. The employee was bad mouthing me and said in a loud voice"why don't you take the dirt and spill it out side" while the manager was listening to the whole conversation. The manager did nothing. The behavior on both of these people are very...

Samsbeauty.com / unreliable company

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Joahna Coughlan on Dec 21, 2017

Seriously! This is a joke! I want my money back! I have been trying to get my refund for two months. It all started with my purchase at the end of October. I ordered several items and even got a tracking info, however, as I found out a little bit later, it was a false information and...

Pizza Hut / order not available

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vincasso1 on Nov 17, 2017

On Saturday Nov 10th, I ordered three large pizzas online for the Pizza Hut on Rand Road in Mount Prospect, Illinois. It prompted that the order will be ready in 15-20 minutes. We arrived 25 minutes later to a line almost out the door. Finally, the person at the front notifies us that no...

Pizza Hut / customer service

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Dipakkumar patel on Nov 14, 2017

I was trying to order for delivery but the estimated time was about 8 to 8 an half hours so I chose to order carry out and it shows 15 mins for pick up and I scheduled for pick 7:30pm, when I went there there was a big line waiting for food and only 1 person was working inside. I asked him...

Steak 'n Shake Enterprises / african american male, mid twenties, glasses

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Amandapr on Sep 2, 2017

My boyfriend, friend and I went to our local steak n shake that we're regulars at on Thursday night. We were greeted by the manager on duty, who was on his cell phone. He continued to take our order and give us our drinks while still on the phone. After he hung up he sat at the bar and...

Public Storage / rental price fraud

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Borisrebac on Mar 1, 2017

Hello, This is 6th time I'm writing regarding this problem. I called to find a place for my semi-truck. I found a public storage branch in Mt. Prospect, Illinois. I gave the dimensions over the phone (to public storage employee), I gave from-to dates, I have been told about the price, I...