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Consumer Complaints & Reviews in Mount Prospect, Illinois

Samsbeauty.com / unreliable company

Joahna Coughlan on Dec 21, 2017
Seriously! This is a joke! I want my money back! I have been trying to get my refund for two months. It all started with my purchase at the end of October. I ordered several items and even got a tracking info, however, as I found out a little bit later, it was a false information and...

Pizza Hut / order not available

vincasso1 on Nov 17, 2017
On Saturday Nov 10th, I ordered three large pizzas online for the Pizza Hut on Rand Road in Mount Prospect, Illinois. It prompted that the order will be ready in 15-20 minutes. We arrived 25 minutes later to a line almost out the door. Finally, the person at the front notifies us that no...

Pizza Hut / customer service

Dipakkumar patel on Nov 14, 2017
I was trying to order for delivery but the estimated time was about 8 to 8 an half hours so I chose to order carry out and it shows 15 mins for pick up and I scheduled for pick 7:30pm, when I went there there was a big line waiting for food and only 1 person was working inside. I asked him...

Steak 'n Shake Enterprises / african american male, mid twenties, glasses

Amandapr on Sep 2, 2017
My boyfriend, friend and I went to our local steak n shake that we're regulars at on Thursday night. We were greeted by the manager on duty, who was on his cell phone. He continued to take our order and give us our drinks while still on the phone. After he hung up he sat at the bar and...

Public Storage / rental price fraud

Borisrebac on Mar 1, 2017
Hello, This is 6th time I'm writing regarding this problem. I called to find a place for my semi-truck. I found a public storage branch in Mt. Prospect, Illinois. I gave the dimensions over the phone (to public storage employee), I gave from-to dates, I have been told about the price, I...

AMC Theatres / amc randhurst 12 - stubs card poor service

Dwayne EB on Jan 28, 2017
Me and my wife went to see a movie at AMC Randhurst 12 on January 28th, 2017. There were two ticket purchasing lines, one for Stubs members and one for non-stubs members. There were two cashiers. We waited patiently in the Stubs line and watched 2 different customers go to one attendant...

irvsluggage.com / Order hasn't been delivered and the seller didn't return money back

Putry on May 10, 2014
I urgently needed suitcase and I bought it from the website www.irvsluggage.com. After four days I received the email from the seller, who told me that they shipped my order and within 4 days I would get it. But it was too late and I informed the seller that I needed it within a week, when...

Papa John's Pizza / Delivery, Customer service

xsxces on Sep 26, 2011
On 9/15/11, I ordered your current special which is one large pizza up to 7 toppings from their website. When I received the pizza, it was the wrong pizza so I called in to inquire about what happened. The manager at the time, Darik, said that mine was put in the wrong bag and he offered...

AMC / Seat moving

maeng97 on Jul 16, 2011
I was watching the new Harry potter movie and I purposely came to the theatre thirty minutes earlier to sit in my usual spot. But an employee asked people to move their seats because "people were coming in groups" "he HAD to move peoples seats" and it's the same if we people moved...

CVS Pharmacy / bathroom access denial

I am complaining about CVS Pharmacy located on Busse Rd and Golf Road in Illinois. To make a long story short, on Christmas Day my father needed to use the restroom. Due to his enlarged prostate, there was urgency to use the restroom. From my knowledge, I have never been denied access. My...

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