They advertise data promotions for 3 month then suddenly cancel it after 1 month with no explanation. Customer service is not helpful at all. They also advertise services for free...
Dears, I moved out of my old place where DU was my service provider. I was advised by a DU sales person to open a new account in my new place which I did. I went to DU IBN...
I received the email from Mr. Noufal (du) that I have balance bill.. I left the country from 2018 July and I have canceled du, Etisalat and ADIB bank everything. I have replied...
Yasir Shahzad Muhammad Banaras a DU Technician came to our building for reconnection of internet service to one of our apartments. Upon his entry to the building he has to go to...
I am an du existing customer(1.[protected]), my plan is 299 per month but without my confirmation they upgrade to 349 plan, I tryed so many times to complaint about this problem from...
Dear Team, Greetings from Royal Class Tourism. I am writing today to complain of the poor service I received from your company. Our company Royal Class Tourism has enterprise...
Good day Name: syed farooq Contact no : [protected] Poor service. Hi my concern is i want to know the reason of my credit balance every week i am recharging for 10 aed and the...
My name is jitender complaining regarding the without documents du has issued postpaid sim card I have writing complaint to du sharjah carrefour center also but still not replied...
I applied for a new home service 10 days ago (account number 1.[protected]) technician visited on 2nd $1$ $2$ and installed the router and I was told within 24 hours the service...
Dear sir /madam greetings My name is meharoof kayyalakath. Im a Du post paid customer. [protected]. I would like to inform u. that from the last Wednesday to till now from my...
Hello my name is Said and this is my number +[protected] I subscribed to the postpaid plan 150 per Month. According to you guys what you told me and since I can Afford 150aed I...
Everything was good with du, until I decided I want to cancel my contract. All the good services I enjoyed in my 20 months period were totally outside the window. Unbelievable...
One rep of DU suddenly calls and informs that i have a reward and discount offered if i try a post paid calling. no information is given regarding charges. no procedure and no...
Please note that i have purchased the sim online on 24th April, Wednesday. the payment from the credit card was done at the same time and later on i received the statement also...
On feb 13th 2019 i cancelled without any dues i properly cancel my one year contract with DU and changed my network to etisalat.But after 2 months i got one mail to pay 270 dhs of...
Please refer attached email proof stating due amount is aed 80 only against my my du account # 1.[protected] (device installment) As per du teams emails confirmations & phone when I...
I had requested a Du connection immediately after moving over to a new flat in Ajman. I had been waiting for more than a week to have their technician install the same. I made...
Submitted my connection relocation request on 29th of March, was expecting to get a call during next 48 hours, nothing happened. Called them on the 4th day, was advised that...
I just transferred my ownership from my friend emirates id to my emirates id the number is [protected], I don t know why my balance was deducted without any information while I...
I spoke to customer care on 155 about the reason why I have been deducted 23 AED for the data which I have never used. But they kept on speaking that they can see on system Data...
Trying to cancel 4 numbers under the company name already one month. Customer care counter is sending me to the account manager, account manager is sending me to business care...
My account number is 1.[protected], I used home basic light connection last two months, that I made agreement with agent 10 % discount for 1 year and cancellation charges, after I go...
I am a new Customer & since more than 1 month I am waiting for the New Modem/Router which was supposed to delivered part of the new connection installation. DU Home Internet...
I activated one daily data pack which costs 1AED per day And gives 1mb, by dailing *135*055# This package is automatically renewing. So I wanted to deactivate the package.Please...
I have been a customer of both home services and mobile services for more than 6 years. We are moving house on 27th to a building that you say you can not supply our current...
Hi there, I am a new customer subscribed to du home service. Its been more than a week since I have applied for this service. On 20th the du and etisalat technicians visited my...
I am using du sim with mobile number [protected]. In this connection my balance amount is reducing without reason. At first am not aware about the call rates and I recharge only for...
I got connected to DU home internet about a month and half. I have faced the worst customer service and the service itself is very low. However they send reminders on reminder for...
I am a new du customer and taken the du home package which includes home tv, internet & telephone line. I got the connection without a new router & wavo tv package and since last...
Hello This is the owner Tharaka Kasun belongs to this du number (+[protected]), I normally using 25aed monthly data package, today is my last day of previous bundle. It has been...
The agent in DU Satwa was giving out free sim cards, which according to him, the sim cards had an offer for FREE of charge for two months that's why I decided to take the sim card...
After being Mashreq customer for more than 9 years and got cheated for nearly 2 years!? Today I was going through my E- statement and suddenly I saw a strange word and a fee...
My order number is W1033136, they have done nothing on my request. I'm leaving the country so I requested for an advance delivery or return my money back but they haven't done...
Hello, One year ago I buy sim cart in airport of Dubai, and after time I'm getting calls from 1 Abudhabi bank, they call and sey I'm Mister Balanagapi and I have to pay money on...
Dear Complaint department, I am writing as had enough of Dubai First team (employees of different categories) and it's assigned "authorised 3rd party" unprofessional...
I received an sms and an email from [protected]@itehadgroupofcompanies.com containing a job offer of AED 4000 at the post of Accountant. I sent them a reply asking few details about the...
We Medtra General Trading LLC from our First Abudhabi Bank account AE130351031321977546013 made one bank transfer and beneficiary didn't receive the transfer yet and we are not...
Dear Sir / Ma'am, Subject: Country Club Membership No. CVDXB82KL30L10016 I have taken Country Club Membership from Country Club Dubai office. Sorry to say that I had a very...
My loan amount was deducted twice for the month of $1$ $2$. I called up many times to the customer call centre and informed about the same. At fist they accepted that it wa...
I would like to draw immediate attention on the food quality and hygiene for the last purchase of chicken biryani, dated:29th $1$ $2$ wherein I found a small piece of gla...
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