I have port Etisalat mobile number to Du, From that day Im unable to receive any calls from Etisalat, only I can receive calls from Du number. I make complaints to Du more that 5...
My mobile number [protected] has been deactivated since last 2 days. I was not intimated on submission of documents and phone service was deactivated without prior notice. Now that...
Du company is the worst company ever, they are charging me triple of my monthly bill because of their failure to install du tower near my home and work . They say i left Uae and...
I had a contract with du of 150 for 2yrs, which was ok for me to pay. I paid and used it very firmly and what puzzles me I signed this contract on 15 and I paid for full month and...
I have DU plan post paid since 2 yrs. since last 6 months 2 times I have been charged more for the calls made on the last day of the month. When DU mobile app shows minutes left...
I tried many times on d ivr trying all options but a certain service is activated or not or how to activate it is not clear... there is NO option to speak to anybody... I visited...
They have agents in street who always make you fool and try bound you in their fake attractive plans. This also happend with me I got postpaid plan and start use it after few...
I was referred a DU agent (Abdul) by one of my colleagues, whom I have given him a customer for a full package installation. The installation was completed on 26th September and...
Dear Sir... I complaint this mater from before and it was solved but after Month again this happened I tried recharge online but no use and want to use call but because of...
Good Day, I just want to share My experience to everyone from DU in store of Mall of the Emirates.. I take a device with them with a Plan but the problem the device have small...
I have purchased mobile plan through Du online shop, purchasing process all went so fine but the delivery date is not accurate, I did not receive the delivery on the date...
I got this free tourist sim on arrival at Dubai Airport. Attempted recharging 150Dhs at the machine as the DU shop was too crowded. Failed. Tried again. Failed again. The staff...
This is a copy of my complaint to du. First off, your IVR is a JOKE!!! It does NOT WORK!!! I receive the sms, select HOME SERVICES and get put through to the mobile team. EVERY...
I have a smart plan 150 per month at du and this month i changed other plan, I've got shocked on my bill last $1$ $2$, my bill raised into 322.06 dhs and when I check my...
Our company has been dealing with Etisalat when an agent from Du offered us "cheaper plans" for our wifi, landline, and sim cards. Indeed the plans were cheaper compared to...
1.[protected] I have relocated my house in the same building just a different floor, 6 days ago - and I have applied for a relocation on the du website, the technician arrived 3...
Dear sir, I am very think full to you that you sent me mail for bill payment and you did not appoint a good staff in your team because in your team du representative staff i...
I met a du salesman in sonapur on Oct 2016 who told me about a certain subscription for internet and international calls. He made me sign a contract that stated that I was to...
Assalamu alaikum, Here myself Abdul Kareem from Alain of United Arab emirates to convince about a complain that my sim card of du doesn't work. Also iam giving my du mobile...
A du agent in front of a grocery store approach me and offer me a free sim card last ramadan(2019). I didnt hesitate when he told me its an offer from du since its ramadan. So he...
I have ordered a Iphone on 28th Sept 2019 and delivery came on 30th Sept 2019. Delivery Person refused give the delivery as my mobile number is not linked with the delivery. From...
1 week of waiting on fake installation appointments and promised call backs... No explanation why just told theyll get back to me. Original installation date september 25th then...
I have bought a iPhone last Friday through online shop. System scheduled my delivery exactly same day, however it's been 6 days and yet not delivered. DU does not provide any...
worse experience with customer service, such a liars, bad communication, my wifi isn't working since 1 week and i call them each day and like a robot they give me same answers and...
This has been the absolute worst company I have ever worked with in my life. My phone was deactivated without warning one day after I purchased the plan for my SIM card. I tried...
Du wrongly billed extra amount into our account and suddenly disconnected our internet and television service without warning us. du customer care service at the counter told u...
DU has been charging me a higher amount than they should. The issue has been resolved and I was promised verbally and in written that the excess amount would be transferred to my...
Dear Team, We have relocated on 31 August & placed Network relocation request to DU Service provider. From this date, we are daily taking follow-up & raising our concern to DU...
This service is a major fraud, avoid it... do not use it. I came for dubai, for 4 days and they gave me a DU sim card as soon as i arrived the airport. After checking the...
This guys are bunch of liars who will keep on telling you someone will call ... we are the best blah blah blah ... yes I agree you guys are the best but you guys are best in...
Their services went down yesterday morning and for the last 36 hours I have been on over 10 phone calls, get the same repeated message that they will call me back with a technical...
Myself harish Singh existing customer of du home services (WiFi) requested for WiFi reallocation 35 days ago but I am waiting for technician to fix it. Everyday I am calling to Du...
My phone number is [protected], I have been using this number for two years now, at first it was ok but now when ever I credit my phone the always deduct my airtime I don't...
-cancelled business plan on the phone and over the counter at wafi mall DU brunch -finished all the payments -reconfirmed my cancellation and the lady told me "it's done " -I've...
Sir, I activated data pack for one day & later I deactivated it but still it's ongoing, & then I notice balance deduction daily 2dhs. Next day I called customer care, I complained...
Dear Du Team greetings this email regarding my sim card id registration, first of all i tell you this is my business number, i lost my business because of card is not...
I have a complaint regarding my pre paid number being de activated and cancelled by an untrained employee Mr. Albin at DU franchise in Mercato Mall branch, who doesnt know how to...
I left the UAE in 2010 and on due time I performed all necessary steps to cancel all service offered by du under account 1.[protected]. Back in 2017 I start receiving notification...
I would like to share my bad experienced last night about the du's agent base in Grand City Mall Al Qouz Mall he has so bad interaction with the costumers I and my colleagues will...
I applied for DU services 25th of September, being told that the only way i can get internet and landline is via a bundle package. Everything was installed and my contract sent...
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