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Burger King Customer Service Phone, Email, Contacts

Burger King
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1.2 17 Reviews 4584 Complaints
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Burger King complaints 4584

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A
8:46 am EDT

Burger King employee/manager

Well for the past 3 weeks that I have been working there a 16 yr old has been very disrespectful talking to me like a 2yr old n act like I don't know what I'm doing.. wants to say things n run her mouth behind my back and then I have a manager that has been mean n hateful toward me making smart remarks at well n wants to play favorites n I get treated like crap everyday I try my best to do my job n the gm doesn't care

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L
1:09 pm EDT

Burger King drive through

Went through the drive through in Greensboro, Ga. They were selling food but out of drinks. Really?
Just across the road from Wendy's, Zaxbys, Dairy Queen, etc.
I don't expect a response or any action to be taken but I'll never go back with other choices so close. Never had this experience at any of the other places.
This must be a corporate store. Can't imagine a owner letting that happen.

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S
4:48 pm EDT
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Burger King dirty restaurant

I regularly get food from Burger King in Owatonna. This restaurant really needs better management. As no one is being held responsible to keep this place clean. Everything is so dirty. Please do something to change this. I'm seriously thinking of no longer giving them my business. Who is checking on this restaurant. Is there not a good regional manager. It's disgusting.

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K
10:03 am EDT
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My son and I visited our local Burger King this morning, Saturday April 13th 2019 @ 8:39 A.M., this is also on the receipt after date and time, not sure if needed but I will include it- T= 10L I=8 C=56040, so that he could have breakfast before I dropped him off at work. This is the 2nd time we have been there and the food has been incorrect. There i...

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W
8:33 pm EDT
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As a retired military member of 27 years and a high school football Coach, I have visited this restaurant on multiple occasions feeding over 80 kids either going to or coming from football games. I'm emailing you to inform you that I will no longer be using this burger king to feed my kids returning from football games, and will be taking my business to the...

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K
7:13 pm EDT
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At 6:30 p.m. tonight the Burger King Store had three employees standing in the parking lot near the entrance waving their hands over their heads telling me the store is closed! This is the second occurance in the past month since the store re-opened after it was remodeled. The first occurance the employee told me he just mopped the floor so it was closed!

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K
6:32 pm EDT
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After eating lunch with my grandchildren I watched an employee walk out of the kitchen set down next to us. She was joined by what I can only assume was her boyfriend. She then proceeded to pop the zits on his nose!!! In front of customers after fixing our food! In full uniform obviously still on shift an returning to work. I have never been so disgusted in...

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M
10:32 am EDT

Burger King customer service

I bought 2 egift cards in august of last year. I went to every local bk and not one of them would take the ecards. I called customer service in september and was told they would exchange them for plastic that I could use if I contacted their gift card support. So I did. I called, I emailed. I got no cards in the mail. I waited a few weeks and called back, they once again assured me that it was handled. I waited and received nothing. This happened again, and again. It is now april of 2019 and I still have not received the cards that were promised. I have never dealt with such an incompetent company. They forward me over and over, assure they can handle it and said they do this all the time. Then I need to email proof, I do, still nothing. Requested phone calls from managers, nothing. Requested to speak with person in charge and was told they were unavailable. Absolutely unacceptable to offer ecards if all locations do not take them.

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O
12:57 pm EDT
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We try to visit BK every week to 10 days; but that has drastically changed. Ten days ago, we waited forever in the drive-thru, probably 15 5o 20 minutes, in mid-afternoon. When we finally did get our order, there was NO receipt. Yesterday same loooooooong wait, with only one vehicle in front of us. And the receipt was torn in such a way, the store number...

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J
8:48 pm EDT
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Well, the fish has aluminum foil and dry, very not good. No ledgable reciept. No ink in reciept printer. Thats a good way to avoid the surver on back of reciept. Restuarant was empty, one homeless bum. Was 17 minutes for two whopers. It was ready but she grabbed a whoper out of my bag and put in a drivethrough customers bag. So I waited, then guy behind me...

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R
1:09 am EDT
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This location is supposed to be 24 hours and every night I come there nobody answer the phone or the window this is the third time one time I say an employee smoking weed by the back so maybe there sleep or something and then they have the nerve to be rude I no one thing they are not making me my burger that I crave I try to go at least three times a week

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J
8:08 am EDT

Burger King receipts

I've been to Burger King three times this week and never been handed a receipt. I called customer service and they told me I have to specifically ask for a receipt which I just think it's ridiculous. Every other company gives the receipt when you purchase something but apparently at Burger King you have to specifically ask for one and I feel that anytime you use a credit card for a purchase you should be given a receipt.

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B
2:51 pm EDT
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Burger King rude drive thru

Date Monday 3/25/19
I tried to order through the drive through, spoke clearly and loudly. The person taking the order could not have been more RUDE. Maybe they couldn't understand me for some reason, but it was a very simple, straightforward and basic order. They seemed to react like I was speaking a different language or something (we were both speaking English). They didn't ask me to repeat it. They just went silent for a while and then said rudely "what is it you want?" after each thing I ordered. I approached today with an open mind, but quickly remembered that in the past when I pick up order here at drive through, I say thank you, they say nothing, maybe occasionally "you're welcome". Excuse me, they should be thanking me too. I'm the paying customer. And I expect to be greeted friendly and with respect when I place my order. Not treated like I am an unwelcome interruption to their day when I try to place a simple order through the drive through. Does Burger King not train anyone beyond the mechanics of how to use the equipment? They need to be trained on how to speak to paying customers. You just lost one for good. I've had enough of being treated rudely when I was just minding my own business in the first place. I am a working professional, that has an office nearby. I will drive by this location on my way to somewhere else to eat to eat from now on.

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S
4:32 pm EDT
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I attended at about 1:30pm, March 23rd. I was the only person in the store and a young lady was sweeping the floor. There were four other ladies behind the counter and the lady at the cash took my sandwich-only order. Having paid, I stepped to the side and watched the grill area, hoping to see them prepare my burger. Within three minutes, one lady...

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T
1:42 pm EDT
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Burger King sucks... Walked inside after a long day of work and ordered the 2 for $6 meal, fish & whopper plus onion rings. Opened the meal at home, the fish was not a "big fish" a tiny 3"x3" square, hard, cold and disgusting one bite & it went in the trash. Next the whopper patty was pink in the middle, small and tasteless. The bun was slathered with an...

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T
7:09 am EDT

Burger King circus atmosphere-utter chaos-unsanitary!!!

3-20-19 approx 11:45 am. Went inside for lunch. Cashier had major attitude. Order was not right. So much yelling by staff in kitchen area. Noone wore gloves. Those handling the counter were touching food without gloves. No one in kitchen wore covers over their hair. It was extremely unsanitary! Will NEVER go back! I understand how busy it can get but handle it in a professional manner.

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J
10:53 am EDT
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Hello, I have had a couple of issues with this location. The first time I was told after ordering my food in the drive through decided to add a water at the window. The girl at the window stated I needed to order at the box when I order my food. This morning at 8:50AM EST 19March2019 at same location same girl 1620 N State St, Greenfield, IN 46140. While...

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C
7:33 pm EDT
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Order 2 bacon & egg sandwiches and 2 coffees. Coffee was warm at best and I asked employee if she could get me hot coffee. She was not happy and told me that pot of coffee was all that they had. I asked if she could put it microwave and warm it up. A male employee returned my coffees and told me he had made fresh coffee. I went onto interstate with my order...

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M
1:55 pm EDT
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This happened on 3-16-19 at approximately 9:40-9:45am. I ordered a BACON, egg, and cheese Croissanwich, with a 3 pc french toast stix. Well, when I opened it for lunch, I found that it was SAUSAGE, NOT Bacon! I go to BK specifically because I prefer their breakfasts sandwiches over the competitors, but you don't serve past 10:30 am, (I like to have the...

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B
7:19 am EST
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Burger King employee making threats on another employee

I have a fellow employee, who Repeatedly has treated to "beat my [censored]" - while kicking and throwing things all over the kitchen, usually when I catch him doing something he shouldn't be doing - of course.

This has happened 3+ times now, and yet management refuses to do Anything about it, since he always is here for his shift.

I know for a Fact that 3 of 4 managers have asked to have him fired, but the GM says, No.

Literally, he is our Worst worker - 70% of the time, I actually have to Re-Do his work after he leaves.

The last time he threatened me, this last weekend, I was Quite Sure he was actually going to do it, he kept repeating: "Fu*@, this job! I don't give a Sh*# about going to Jail, you think that scares me!?!"

Do I currently have ANY recourse - with out getting reprisal?

Or do I Actually have to wait till he does it, and just sue?

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BKsucks.AlwaysHas
, NZ
Mar 10, 2019 4:19 am EDT
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Because..the companys a JOKE.kick his teeth in outa work 👍

How to file a complaint about Burger King?

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2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".

4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:

  • The specific location of the Burger King outlet.
  • Date and time of the incident.
  • A clear description of what happened.
  • Any particular staff members involved.
  • The condition of the food or facility, if relevant.
  • Any communication you had with Burger King representatives.
  • Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
  • The outcome of your complaint with the company, if applicable.
  • The personal impact of the issue, such as inconvenience, illness, financial loss, etc.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.

Overview of Burger King complaint handling

Burger King reviews first appeared on Complaints Board on Aug 21, 2006. The latest review Your kiosk ordering and receipts was posted on Apr 12, 2024. The latest complaint 1+ month ,still no refund.the KING is DEBO was resolved on Jun 14, 2023. Burger King has an average consumer rating of 1 stars from 4601 reviews. Burger King has resolved 230 complaints.
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  1. Burger King contacts

  2. Burger King phone numbers
    +1 (866) 394-2493
    +1 (866) 394-2493
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    United States
    +1 (844) 576-0546
    +1 (844) 576-0546
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    33%
    Confidence score
    Canada
    +61 130 085 2326
    +61 130 085 2326
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    Australia
    +64 800 425 464
    +64 800 425 464
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    New Zealand
    +43 122 602 260
    +43 122 602 260
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    Austria
    +90 850 222 5464
    +90 850 222 5464
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    Turkey
    +86 212 422 6000
    +86 212 422 6000
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    China
    +81 120 945 630
    +81 120 945 630
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    Japan
    +82 80 228 163
    +82 80 228 163
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    South Korea
    More phone numbers
  3. Burger King emails
  4. Burger King address
    5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
  5. Burger King social media
Burger King Category
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