slammed window in my face/rude
4/22/19
Chk 5970
577 amber
6:19 p.M. Newaygo, mi burger king
I ordered 3 of your $6 bk boxes. Total came to $20.56. I question this at the window and say it should be $19.08. Worker states he does not know what to tell me, that is how the computer rings it up! I ask for management, he re-rings it up and says the same thing. I allow them to charge the card and ask for a printed receipt. I get the receipt and see that they have mis-charged the drinks somehow and I try to explain this... All through the drive-thru! Worker continues to say he doesn't know what to tell me and that there is nothing he can do about it. I state to him that your management needs to understand you are overcharging people and this needs to be fixed! He again states there is nothing he can do about it and he cannot fix this for me right now. I say, someone needs to care about this, you will lose customers if you continue to overcharge... He then decides he can't argue with me anymore and slams the window in my face and walks away! I am mortified at this behavior! Furthermore... I own a bus touring business and travel the country and let 56 people off at bk many times for lunch breaks... Do you think I want to continue to do that now? Even though the whopper is my favorite burger in the united states... I cannot support this kind of behavior. I would think this should concern you! I hope so anyway! I would really like a call back on this!
Julie osborn
[protected]
6159 crandall ave.
Newaygo, mi 49337
entire meal
Disgusting yellow brown slimy lettuce all over our three sandwiches. Chicken sandwiches Cooked in REALLY old grease coming out looking and tasting burnt and dripping with grease. Bacon on hamburger uneatable and meat has metallic taste. Worst experience I've ever had (even for BK). I have a terrible stomach ache now! Think I'll be sick. Been at the emergency room with 4-month old granddaughter and we all needed food. Place is filthy and food was just as bad or worse. I want my money back. Plus some.
Just because you are lying does not mean you should get your money back and them some. May I suggest that you visit a soup kitchen or something. It is not their fault that you could not afford your meal. Lying about being sick just to get your money back and them is wrong. Why should you get back more than what you paid just because you lied?
dog rabies tags in my drink!!
I been going to this place for a very long time and I could believe I found a dog rabies tags in my drinks. I feel sick just thinking about it. I dont even know how it is possible to get something like that in a drinks.
I dont have the tags anymore I throw it away. So I don't have evidence, it was just disgusting that I cant believe it happen to me!
I am complaining about the $6 meal.
The Burger King at 146 Delency street in NYC Manhattans. I went there 3 time with my kids While this advertise is still running on tv. This Burger King claims they don't have this deal, or they ran out of this, Which makes no sense to me . I ask one of the managers about this matter, he told me their loosing money in this deal, so they decided not to...
Read full review of Burger Kingno being served
April 13 burgerking at post rd in warwick time 1230 pm I am a long time reg customer most times I drive thru with my truck sometimes my scooter trike once or twice before I ride my scooter thru you speaker system does not pick me up so I just drive up to the drive thru window this time the mgr would not take my order siting the liablity issue nows I have been thru dunkin donuts mcdonalds and the burger king on pontiac ave in cranston I told the mgr he just lost a reg customer. Mso what is up with this. I am or was a drive thru customer I hope you do something about this. This is my second note on this issue with no rersponce [protected] jon tolchinsky
food order
My name is Chasity Gray, my phone number is [protected], I would like a return call please. I went to Burger King in Hopewell, I had a family emergency and it was late 9:07 pm, I had my children with me ages 12, 9, 3 years of age, I live in Colonial Heights about 25 minutes from my home. My kids were very hungry. I placed a large order $30.51 exact, I...
Read full review of Burger Kingclosing time complaint
The burger King in rahway NJ states that the closing time is 12:00 am.. I have went to this location several times before 12:00 am.. Specifically at 11:30 tonight.. 11:40 on another occasion.. 11:45..11:26..and 11:38..and I've gotten were closed on all of these occasions.. I have asked why are you closed and the sign says 12:00..and I have heard everything from were short staffed. To we threw the food out
pottsville burger king hair
Girl, isabelle I think her name is. Was not wearing hat or hair net was walking around swinging her pony tail. Gross. Later received a burger with hair in it. Will never return to this burger king again. And neither will my family. I see this all the time while her. And I always she people touching food without gloves and everything. Then my boyfriend got a bacon king. Revived it with no bacon on it. I'm so disappointed. If you would like to reach me it's [protected]
manager
I was in line with my kids waiting for our food about 8:00 when I heard the manager. His name was Mike ask this sweet young lady who I have meet a couple of times withpretty nails and funny she makes everyone smile even her co-workers. She asked if she could go on break cause she had been running like crazy. Cooking washing dishes. I mean he called her for everything. Priscilla in the fourty five minutes of being there her name was all I heard. And when she asked to go on break he talked to her like he was good he said I tell you when you can go on break that was not right what if she had to go to the ladies room. Mike should not be working for this company if he can't treat people right it was like she was his servant and only her no one else everyone depending on this young woman she is only one person. Priscilla is awesome and I come every day she works cause she makes me smile and she cares about her fellow co-workers and customer service is excellent
whopper sandwich
My name is Marcus Wilson. I started working for Burger King on March 30th 2019 in Freeport, il. The managers had me doing clean up around the store, which was fine, because it was only part time hours. I had only been at the store three times, but evertime I was there working, I had at least one of the managers threatened my employment, so since I work in Monroe Wisconsin full time, and visit the monroe store almost every night for lunch. I spoke with the managers there and asked for a transfer to that location to do my part time morning hours. I'm still waiting to hear an response. Today! April 17 2019 I went to the Freeport location around 12:30 to get myself and my fiancee something to eat before we go to work, and we both were given whoppers that had so much mayo on them that we couldn't eat them. I feel this was done in retaliation to me wanting a transfer from the Freeport location. I have enclosed a picture of my sandwich as proof.
denied service
I am disabled with a service dog. I was. recently stranded in Jackson, TN because Greyhound bus lost my luggage. No transportation, I walked to Burger King was told with no paperwork for my service dog that I couldn't enter. Came back couple days later with paperwork...ate there. Then entered next day manager then said sorry your dog doesn't have a vest on...you to leave. I have epilepsy, hydrocephalus, hypoglycemia and was very hungry and thirsty...tired from walking. I have worked since I was 15 years old and it's sad I was turned away because now I'm disabled and my independence I greatly OWE to my service animal. My name is Lana Haun. My phone number is [protected]. My email is [protected]@gmail.com. Thank you.
bk manager lakeport ca is crazy
the manager at 2 pm today on april 16 at the Burger King in Lakeport CA. I have been a daily customer there for as long as the building has had a BK in it. YEARS AND YEARS I am an elderly man and not a child. After I went through the drive through I ate in the parking lot and then went inside to refill the drinks i had purchased. Upon leaving the manager asked me in a confrotational tone as if I were a naughty child if I was going to pay for the drinks. I told him that they were refills. He called me a liar and said that they were not refills in front of everybody. I said that I has went through the drive through and that they were refills. I left the store and he followed me out yelling at me across the parking lot saying that they were not refills abd that I could not get free refills after going through the drive through. He then yelled that xent time he would charge me and said sarcastically... Have a nice day Sir.
I do not appreciate this kiind of treatment. This manager has been short with me and surly before but I letit go on several occaisions. This tine He went too far and I feel that he went out of his way tp pick on me. This job is too much for the guy and I feel he is a liability to the public safety. He is going to end up punching someone and NK will be paying out a lot of money. I honestly feel like taking legal action myself for being yelled at in public as ifI were a thief.
employee/manager
Well for the past 3 weeks that I have been working there a 16 yr old has been very disrespectful talking to me like a 2yr old n act like I don't know what I'm doing.. wants to say things n run her mouth behind my back and then I have a manager that has been mean n hateful toward me making smart remarks at well n wants to play favorites n I get treated like crap everyday I try my best to do my job n the gm doesn't care
drive through
Went through the drive through in Greensboro, Ga. They were selling food but out of drinks. Really?
Just across the road from Wendy's, Zaxbys, Dairy Queen, etc.
I don't expect a response or any action to be taken but I'll never go back with other choices so close. Never had this experience at any of the other places.
This must be a corporate store. Can't imagine a owner letting that happen.
dirty restaurant
I regularly get food from Burger King in Owatonna. This restaurant really needs better management. As no one is being held responsible to keep this place clean. Everything is so dirty. Please do something to change this. I'm seriously thinking of no longer giving them my business. Who is checking on this restaurant. Is there not a good regional manager. It's disgusting.
breakfast sandwich/ customer service
My son and I visited our local Burger King this morning, Saturday April 13th 2019 @ 8:39 A.M., this is also on the receipt after date and time, not sure if needed but I will include it- T= 10L I=8 C=56040, so that he could have breakfast before I dropped him off at work. This is the 2nd time we have been there and the food has been incorrect. There i...
Read full review of Burger Kingcustomer service
As a retired military member of 27 years and a high school football Coach, I have visited this restaurant on multiple occasions feeding over 80 kids either going to or coming from football games. I'm emailing you to inform you that I will no longer be using this burger king to feed my kids returning from football games, and will be taking my business to the...
Read full review of Burger Kingstore closed again!
At 6:30 p.m. tonight the Burger King Store had three employees standing in the parking lot near the entrance waving their hands over their heads telling me the store is closed! This is the second occurance in the past month since the store re-opened after it was remodeled. The first occurance the employee told me he just mopped the floor so it was closed!
Read full review of Burger Kingcustomer experience/ product preparation/cleanliness
After eating lunch with my grandchildren I watched an employee walk out of the kitchen set down next to us. She was joined by what I can only assume was her boyfriend. She then proceeded to pop the zits on his nose!!! In front of customers after fixing our food! In full uniform obviously still on shift an returning to work. I have never been so disgusted in...
Read full review of Burger Kingcustomer service
I bought 2 egift cards in august of last year. I went to every local bk and not one of them would take the ecards. I called customer service in september and was told they would exchange them for plastic that I could use if I contacted their gift card support. So I did. I called, I emailed. I got no cards in the mail. I waited a few weeks and called back, they once again assured me that it was handled. I waited and received nothing. This happened again, and again. It is now april of 2019 and I still have not received the cards that were promised. I have never dealt with such an incompetent company. They forward me over and over, assure they can handle it and said they do this all the time. Then I need to email proof, I do, still nothing. Requested phone calls from managers, nothing. Requested to speak with person in charge and was told they were unavailable. Absolutely unacceptable to offer ecards if all locations do not take them.
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