Burger King
reviews and complaints

This is the most Disgusting Burger King i ever been to. There's trash everywhere flies everywhere the employees down to the manager are rude they dont care about how the store look theres only one white guy i see that works there dont do nothing but run around trying to clean because it so dirty. Asked him if he was the manager he said he was not he's just PT he should be because hes the only one cares.

Last night about 10 p.m. I went to my local Burger King used the drive-thru attempted to pay for my order with two gift cards both have a balance of 15 each my order was less than 20 she told me my cards were decline for insufficient funds even when I showed her she attempted nothing now manager or anything and ask for my drinks like she really needed those they were going to have to go in the trash anyway very poor respect for customers I will not be going back there horrible service.

Stopped this morning to get breakfast to go at the drive-thru, although the young man who took my order was very pleasant; the food was horrible. For the sum of $6.35 I got a waffle sandwich tater rounds and a coffee
The waffle was so hard that I couldn't bite it all i could eat was the sausage off the sandwich, the taters were stone cold.
Since i parked in the parking lot there was no drive time or anything that should have interfered with the quality of the food.
Was going to go in and complain but what good would that do? The best way to get my point across is not to stop there again, there is a McDonalds about two miles away.

I have ordered the crispy chicken sandwich multiple times in the past years. The last couple of years the prices go up and the quality has gone down. The last three I have tried are paper thin and past crispy, pretty much burnt. Very disappointing. They use to be full size chicken breast, it seems now it is just the crispy coating. It WAS my favorite item to order off the menu.

Store on Auto Center in Salinas, California is understaffed. When other employees are sent to help from other locations they make it worse not better. Vianca who was helping from another location is always socializing with manager Linette (also from another location), who assigns her easier work, even during rush hour. Linette once had a girl cleaning, manning the front counter and the drive through by herself, while her friend Vianca was told to just "clean the office". Another time during rush hour Linnete had Vianca watching videos in office instead of helping customers. Really? Linnete wants to be district manager but can't even delegate work properly, or fairly for that matter. Employees manning the drive through are pressured by management to keep the timer low even though they are alone manning 2 or 3 areas, doing the work 2-3 people should be doing. Yesterday when Linette left she took our last box of ketchup, leaving us with no ketchup at all. Apparently her location on Sanborn was out of ketchup and she couldn't have that, but it was perfectly fine for the Auto Center location to have none. Are you sure you want to promote this person? These managers are incompetent and unfair. They play favorites and don't know how to properly delegate tasks. Oh, the employees are also pressured into reviewing their location several times by using codes or info found on old receipts customers leave behind. This is dishonest and uncomfortable for employees. The reviews should be honest and from customers, and not because employees are being intimidated by their superiors to fill these out. Catherine, one of the supervisors in the Auto Center location in Salinas, has been pressuring employees to fill these out and asking them to tell their families and friends to do it as well. She even said you can do multiple reviews so they get a good rating. This is shady and unethical. Please please please get better quality supervisors that follow company policies ethically.

I stopped at this burger king on Sun morning sept 29th well before the breakfast schedule had changed to lunch. First of all i had coupons for 2 for 1 breakfast sandwiches they refused to take. I said ok then asked for 2 for $4.00 and was told they didn't accept that either. I cannot believe That Burger King allows this policy to go on right here in the u.s. Just wanted you to be aware for your coupons not being accepted.

While traveling with my wife at McCarran International Airport on September 19, 2019 we stopped by the Burger King inside the Airport. The service line was very slow but that can be expected sometimes. The real problem is price of 2 whoppers, fries and 2 cokes $26.17 which is more than 2 1/2 times what it cost in my home state with a coupon and over 2 times without a coupon. I realize that the cost in Airports is somewhat higher than in other Burger Kings, but I consider the prices at McCarran robbery. Burger King just lost to customers.

I have been eating your Garden Burger for over two decades because of chronic constipation and being a vegan. Its the only plant base burger I can digest that won't make me sick. When your company implemented the Impossible Burger, I was afraid because of black beans might be one of the ingredients inside the plant base burger. I finally tried the Impossible Burger and became sick. I hope your company is not phrasing out the Garden Burger for the Impossible Burger. If so, I cannot eat at Burger King again.

On Sunday, October 6, 2019, I went to a Burger King on Two Notch Road in Columbia, SC requesting a Garden Burger when the male cashier said they no longer sells Garden Burger.

I hope your company can make an exception for customers who really enjoy the taste of the Garden Burger and offer both at the fast food restaurant.

Sincerely,
Marilyn A. Dowling

I use the Burger King at 1105 Second Street, Brentwood, CA 94513. The receipts received have been unreadable for months. I have complained but employees have no control. The receipt is readable for 3/4 of the width, but never shows charges or totals. I normally pay by credit card and receipts are important to insure proper & legitamite charges. I am beginning to think this may be on purpose for either tax reasons or to deffraud the public.