Burger King
reviews and complaints

Hi,
I drive a Cadillac and when I went thru the Drive-thru Burger King last week the curb is not noticeable, it is so dark, unlit and one cannot see to pull forward after ordering your curb damaged my front driver's side chrome rim. There is nothing there indicating a curb is there to ruin your wheels and I think that you need to have better lighting. I am not sure what it will cost me to repair the damage, but something needs to be done.

Just a heads up to everyone in SM. The Burger King on Pico and 20th doesn't feel they have to give you the sales price unless you ask for it! That seems like bad business and skeazy business practices. I only noticed after I got home. I guess I should have checked my credit card at the time. Still trying to get satisfaction 6 calls and no follow up or response?

Order 2 whoppers at 11:14 she says its gonna be 20 minute wait I said OK . Got to the window like 15 min later, 4 cars in front of me were waited on I pull up yo window the little rude horrible attitude lady opens the window says were outta whopper meat we've been slammed, I couldn't believe it I sat in line for nothing what kind of people do you have working for you that couldn't have at least tried to let me know. Was no 2 whoppers for 6 bucks, I'm really very irritated

First, my order was wrong even after I corrected the cashier. I was given nuggets instead of the 2 chicken sandwiches I ordered. I had to drive all the way back after I was assured everything was in the bag so now the food went from lukewarm to ice cold. Basically all of that was a waste of $23.56-not to mention the gas it took to get there twice!

I went in the drive through tonight in Socorro, N.M. I was lied to and told there was, no fris, we saw them cooking in the background inside. They also forgot my little kids juice boxes. I've been to this one restauant a couple times in the last few months. Everytime I am created by laughter, and lies. I feel as if I'm purposely being picked, on here and I'm tired of it. If nothing is done to solve this, I will go to the Better Business Bureau.

On 11/18/17 my 73 year old friend was denied the use of the ladies room, also the assistant store manger Gregg Carter proceeded to verbally abuse me and my guest and throw the broom around in a threatening manner, because we were sitting four in a booth. Then on the following day while again on 11/19/17 while we sat down on the Popeyes side to enjoy a chicken dinner, my 73 year old friend was denied the use of the ladies room with the excuse that Popeyes customers don't have a bathroom. Then following this incident the Spanish cashier by the name of Stanley proceeded to harasses us further and tell us that both of these two employees hate M F homeless people to the point that I had to call the police. This is not the first incident with this assistant store manager of having a nasty, filthy mouth and a racial attitude towards all customers.

7607 Old Troy Pike, Dayton, OH 45424.
On November 20, 2017 @ 1:04PM I was order 66.
At the drive-thru I ordered the 2 Whopper Special. I ordered one Whopper with NO katchup and NO onion. The second was ordered as a Whopper with cheese with NO ketchup and NO mayo. What I ended up getting was a Whopper with ONLY ketchup and mayo, and a Whopper with cheese with everything except ketchup. I spoke to the associate thru the speaker twice to confirm my order was correct. Of course, as my luck would have it the screen at the drive-thru was not working, which did not allow me to visually verify my order correctness. Why is the screen not working? If it were working, then this complaint would never have been. I do not want any coupon for food. What I want is to fix this shortfall and prevent these situations in the future.

We went to the Burger King #23185 and they messed up our order. We ordered two whoppers, 1 order of onion rings and a small sprite. One of the whoppers was free with the survey code. When we got home there was one whopper, 1 order of onion rings, the sprite & a small fry. We called to complain and rhe man on the phone kept saying our order was correct. He wasn't going to do anything to fix this error. We are not going there again after being treated as if everything was our fault.

I visited burger king kalayaan branch and the staff and manger incharge dont know what is the burger king standard and the burger king have it your way slogan the nme of the manger was jason coles he told me that if i ask for a heavy tomato added on chicken royal it shoulf be 2 tomato as far as i know the standart if it is requested to have a heavy tomato on a chickwn royal it should be 3 slices of tomato and the manager said the burger king philippine was purchased by jolibee that is so wierd ithis is the worst customer expirience i have encountered specially i work for bk in qatar so i know what the standard is i haope you will take time to hve the branch and the said personto be trained

I went to Bk @ El Centro CA, 92231 on 11/18/17 approximately at 4;30p.m. The lady who took my order was sick and I could hardly hear what she was saying to us. I ordered two 3.49$ king deal, 2 10pc nuggets and I added a small drink. Everything was OK until we see her giving us our food and coughing. Her nose was running and she was barely speaking. I could not understand very well when she repeated my order. I called to the store and I wanted to speak with the manager to Make a complaint to the store and corporation for allowing employees to work in that conditions, and also they messed up one of my chesseburgers. The person in charged "Raul" refused to give me the corporation number everytime I asked for it. Also, when I was asking about the sick lady he told me he thought she "was faking" because it was saturday night and she probably wanted to go to party. I was surprised how managers can say things like that about their employees. Anyway, he did not care about MY ORDER, about the lady nor anything. I would not coming back. I hope to not get sick because irresposible managers or I will go to human resources and this will have severe consequences.
I will not recommend this place even when I love whoppers.

November 18, 2017 at exactly 6:00 PM employee named Brittany was very rude to me I was having a hard time seeing the menu in the drive-through and explain to her that it was dirty and she asked me what I like to clean it I complain to the manager and the manager took her off of the drive-through I have been compted for a free meal but that is not a Enough she needs to take disciplinary action store . Store is located 2501 W. Cermack Rd., Chicago, IL 60608

I pulled up to the intercom to place my order for 3 sausage, egg and cheese crossiants. The lady initially stated she was unable to provide me with my total and I had to drive to the window before knowing my total. I walked inside and the first person I see is the manager (an african American female) on her phone. I asked her my total and she still was on her phone which is highly disrespectful as a manager to a customer. She gave me attitude and continued to be on her phone and gave me back talk when I stated that it's rude to be on your phone coming from a workplace of customer service myself. I will never return to this store and I hope there's a new manager who is willing to work and not be on their phone. Lastly, the receipt was cut off in half to the point where I couldn't get the store info, just the store number which is 15488

I ordered a 2 cheeseburger meal with fries and both the burgers and the fries were ice cold in the middle. I'm worried about them not being fully cooked or still raw being that they tasted frozen. They were definitely not made fresh and seemed very rubbery. I enjoy Burger King and would like to continue to get food from there but not if it's going to be cold. This is unacceptable and tasted awful. I hope my next experience will be better.

I recently visited the seaboard street location and had a cold sandwich so I asked for a refund the cashier said she couldn't.. So I asked to speak with manager and a manager by the name if carole approached me sayin im manager what the hell do u want? I explained to her what happened and I asked what her last name was she said im carole mother [censor] lewis.. I was appalled by the whole thing I took my 6yrold son out and now I am hearing my child repeat the words she said..

We stopped at the kennebunk plaza maineduring our trip to SC and am very dissapointed. There was no one to wait on us. After a few minutes we saw 3 employees arguing about whose turn it was to take a
Break. We purposely didn't eat supper before we left home- knowing we would be stopping in kennebunk as we always do. Again- very dissapointed. Poor service to say the least -very poor management

just visited the drive-through in your store #14498 in las vegas and placed order #16.
did not get my large onion rings order. the servers got the order so fast it was just a few seconds till I got it... no wonder they make mistakes!
called the shop when I got home and found out the order is incomplete, but all they said was they'll keep my name for next time to get an order of rings...
does that sounds like a reasonable compensation for their mistake? how does that help me at all? I'm very unhappy with that store and live 2 miles from it and go there quite often.

Ordered a Rodeo King, no Mayo, med fries and drink. Got a single bacon cheeseburger plain. Asked for my money back, haven't heard from anyone. For some reason, I just tried again today. Same order. Comes as a Rodeo this time... Only no bbq, extra mayo! Out $20 from the two meals and starving. The heck BK?!

Contact me at [protected]@gmail.com to make this right or I will NEVER return

I ordered a double whooper with mayo, pickles and cheese a dr.pepper and fries. Double whooper with cheese all the way onion rings and a dr.pepper. I was given 2 cokes one whooper with mayo and pickles and another whooper with mayo and pickles and fries and onion rings and when I paid for my meal I wasn't given a receipt when I paid with my debit card.

I have to complaint this. Recently a trainee. I didn't even know if i was fired. The manager just sent me home for no freakin' reasons. I still had 4 hours shift. Then, after that she didn't talk to me and didn't give me an schedule. That was a hint for me that i got fired for now reason.
BK @ Powell St. San Francisco are rude. As a newbie or a trainee. You don't know anything about how to and where to put things. And ofcourse, you'll get the orders messed up. As trainee, and as for them who works longer in that fast food chain. They should know better. The old ladies in the kitchen got me in to my nerves. Specially that one lady who thinks she knows everything and as if she's the manager or the boss. She's just making the burgers. And dare her she doesn't have the right to keep on pointing on her coworker who is also a trainee. When you asked her that "can i have this..." she'll just shut you out. She'll "shsssss" you. How rude? You asked nicely and you'll get that? If i just don't have a respect to elders i would have cussed her and punch her in the face. For the manager, you're so unprofessional. You don't give proper reason on sending out your employees and let them figured out that they're fired. You just have a problem. Please, do me a favor if you have a problem and want to fired your employees let them know. They're not a soothsayer and will just know that they're fired. So, unprofessional and i'm disappointed. I was just a trainee. i'm not perfect and ofcourse i do make mistakes. I don't want a manager and employees that are rude as them. They think i don't respect them. No, they don't respect me specially to their trainees. I read a lot of complaints about your services and how rude you're to your costumers.

I get breakfast at your Bristol, Va location on Lee Highway every morning and almost every morning I get a rude employee. The only employee that's nice is the older lady that works the drive thru window. I've been going to this location. For breakfast for several months now. If thesee girls are rude to me then I guarantee they are rudesigned to other customers as well. Please address this issue or I will stop geating breakfast at burger King and I'm sure other customers will stop as well.

Thanks!
Courtney