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food products
I go there every morning to get hash browns and when I get b.c. them th hey are vfc usually soft but sometimes they are crunchy but most often they are soft and I tell them about it but it never gets fixed or corrected can you please do something or say something to the higher ups please thanks. And also they are not golden brown or taste good when they do...
I had accident at work in february that required me getting treatment at minden medical center
Months passed when I began to receive telephone calls and letters from companies trying to collecting information and payment for the bill that I don't have money to pay. I turned some of these letters that I received over to my supervisor she said it was nothing she could do. I still till this date are receiving letters from people trying to collect money...
Read full review of Burger Kingreveiws
The only thing I want to complain about is how hard it is to post a review or whatever about y'alls restuarnt I just saw all these people talking smack about the impossible whopper and how flavorless it was but could not find a forum to post back like I know y'all used to have a veggie burger and it honestly was terrible but I tried the impossible whopper recently and wanted to say I think its just as good as the original whopper I mean lets be real all fast food burgers are pretty bland but this one was just as good as any other and as a former vegetarian I really appreciated it and that it allowed me to go to a fast food joint and get pretty much the same thing my friends got
entire outside
This BK is very hard to get to because of its location and there is no direct enternece into their parking lot you must drive thru the shopping center parking lot to get to it. Also the parking lot lights have not been working for a while now and it is very very dark and also the building signage is also not working so it seems closed all the time! The...
Read full review of Burger Kingbreakfast sandwiches
date: Oct 16, 2019, BTW This is the SECOND TIME this has happened: I ordered the $4 two croissant egg, ham and cheese sandwiches coupon special... I left the restaurant and in the car, decided to eat one. When I opened it up THERE WAS NO EGG!!...I checked the other - same thing- NO EGG! . I went back in and complained to the manager (Gerard)...nice fellow...
Read full review of Burger Kingmanager/ rude ness
I had dropped my daughter off for work to get a text from her that she was yelled at by the manager in front of customers and this has happened multiple times to my daughter. And the manager satisfy do not call the upper of the store that she needs to talk to her but every time she feels like she is not being treated the way she is supposed to. She ha...
Read full review of Burger Kingcustomer service
My wife and I came through the drive thru and ordered 1 ice cream cone, my wife wanted one too once we got to the window. The girl in the window made the cone and gave it to my wife out of the window. She handed her the card to pay for it and the girl stated that we needed to drive around to order the ice cream cone. We said no so the girl took the cone and...
Read full review of Burger Kingfrench fries
10-15-2019 2:12 pm Burger King #23859 order #96 The assistant manager Edgar took my order, which included no salt fries. That request was made due to the health problem of high blood pressure. He gave me my hamburgers while I would wait for the fries to cook. Before the fries were about to be picked up, I tried to get the assistant managers attention to...
Read full review of Burger Kingabusive behavior by burger king's employee named hailey
On October 2, 2019, Burger King's employee named Hailey refused to give me a refund after my chicken sandwich was burned and not edible. She has a nasty attitude and dramatically pointed to a sign that said no refunds. She claimed it was going to be a 20 minute wait for another chicken sandwich because of a large drive-thru order she was complaining about...
Read full review of Burger KingAbsolute embarrassment
Twice in the past week, I have visited this location. On the first visit, last Tuesday, my visit was at 7:40 PM. I pulled into the drive thru, where I sat idle for 15 minutes. Thankfully I was the last car in the line and had the opportunity to back out. I entered the restaurant where i encountered a line from the counter to the door. A manager immediately...
Read full review of Burger Kingbec crois x 2
I ordered 2 B/C crois, got my food, and both sandwiches were cold, one sandwich had 1 piece of bacon and a crumbled piece and the other one only had 2 pieces. Tried to do the survey and I couldnt read the numbers to submit a survey. I have worked at BK and I know the sandwiches are supposed to be hot and have at least 3 pieces of bacon unless that has chnaged but this is very disappointing
burger and onion rings
My purchase was made at store #22557 niagara falls ont, 10-13-2019. I had a bacon whopper and not cooked properly onion rings that after I ate went to my hotel room and threw up. Never in my 20 years or so of ordering food from Burger king have I had this happen to me, just shocked and disappointed at the quality of food I received and the best part is that nobody cares and that's what is making me write this review. I have attached a sales receipt and would like to speak to 1. Someone that cares and 2. Someone that will be able to do something about the uncomfortable and unpleasant situation I was put into really. Not only did I end up paying more that usually for my food because I was at Niagara falls I threw up like nobody's business and that is what pissed me off the most. So please get back to me thanks. Also I am attaching my receipt. [protected]@gmail.com
impossible whopper
I ordered online in September 11, 2019 on the app I ordered an impossible whopper combo with cheese when I got to the restaurant I was told they did not have anymore impossible whoppers and could not give me a refund because it was a mobile order and to call the 1-800 number I call 6 times and was told the dept that handles app orders would get back to me well it's a month later and no one has gotten back to me ! They stole my money I will never us their mobile app again to pay for my meal what a rip off. They keep saying they get a lot of complaints but they have my number and email. Address and will get back to me
sgl pretzel king combo
My first complaint is to see how dirty the place was, tables, floor, restrooms, etc etc. We order the Single Pretzel King Combo and when the food was ready they gave us the wrong product, they took it back and the only thing they change was the bread and it was COLD, the fries were fry in dirty oil and there were soak in oil and soggy, we took a couple of...
Read full review of Burger Kingcommercial
The recent Burger King commercial about the impossible whopper concerns me. In the commercial, a man says, "I'm a damn fool." I am a teacher, and I strive daily to teach my kids about the importance of using kind, appropriate words. It is hard to reinforce expectations when businesses such as yourself use profanity in commercials. Kids are listening. Please use greater care in your selection of words when broadcasting to such a varied audience. Thank you.
I think the commercial has to be understood in the context of what the founder of Whole Foods said about plant based meat substitutes. Eating beef, or eating a traditional veggie patty made out of beans, onions, etc., is infinitely more healthy than the chemical-laden products that "bleed" and try to imitate the flavor and texture of meat. The actor in the commercial is alluding to this; if you ingest one of these hideous frankenstein patties, you are in fact, "a damned fool".
I too feel this commercial is inappropriate. The use of this language has negatively impacted my opinion of the franchise.
Well, he is a damn fool for thinking a plant burger is better than a beef burger. No cowboy on this planet steps on their own toes that way...we should all be offended by that damn fool!
I agree that it’s your job to parent and teach your kids right from wrong. But, when I want to watch football on Saturday and Sunday and the background TV is so loud and my three year old starts saying “I’m a damn fool” that irritates me a bit. Yes, I tell her it’s an unkind word and to not use it. However, she is three... you can’t expect her to never say it again... this doesn’t make anyone a snowflake... it makes us involved parents noticing negative rhetoric on TV which we are clearly monitoring. It should be removed or blurbed out.
You’re a snowflake.
Go [censored] yourself.
Add should be pulled
A Boycott is needed to teach those Vile Corporate [censored] from using Such Profanity, ! May they Burn in the HellFires of Dammnation ! A Pox upon them ! Burn, Burn in the Pit of Despair . Boycott em Y'all, jes like DaWalmart when dey stopped selling AMMO . Protect are 2nd Amendment !
Help us Jesus from such wickedness. #maga !
Jesus says nothing about guns but the first amendment does guarantee our right to free speech.
They didn't have them back then... or don't you know any history?
meal, service and bathroom
My fiancé and I visited this particular Burger King for breakfast on Sunday morning, oct 13 2019@ 10:01am. Our order number was 37. I myself ordered a chicken biscuit combo. After rang up and paid the cook proceeds to raise his voice at the cashier stating they were out of biscuits. I agreed to have my chicken put on a croissant roll. My fiancé ordered a...
Read full review of Burger Kingterrible service
The manager at this Burger King is absolutely horrible. I go to this Burger King once a week to pick up lunch for my elderly father who is unable to drive. Twice in the last month I have driven through the drive-through, to be told rather ubruptly through the speaker "my drive-up is closed, come inside to order." When I DO go inside, the service is as slow...
Read full review of Burger Kingcustomer service/ food
I arrive at this location a little after 11:15 to order lunch for my children and I. In the back of my mind I thinking the customer service will be horrible, but I give them another chance. I order my food and the tone of the cashier was horrible she didn't ask me my name and just over didn't have a pleasant tone. I politely gave her $50 bill. She yell for...
Read full review of Burger Kingfood
I went to visit Burger King location store number 3 4 5 6 and it was terrible I ordered two cheeseburgers two chicken Juniors two small fries and a large Coke. Now when I got my order the two cheeseburgers we're terrible the bun was hard and actually burnt on the top the chicken jr. Was a hard as well and she only gave me one instead of two. And on the...
customer service issue
On Oct 7th 2019 I entered the burger king in Phoenix az off 19th ave and the 101 freeway. When I got home all the food felt and looked like it had been sitting there for over an hour cold, hard even the bread hard like a rock could not even eat it and the meals I ordered were for my children. Immediately called the location addressing the issue. I came back a few days later due to it being an inconvenience for me to go all the way back there. But when I did the manager on duty was very rude and had a bad attitude even with me presenting my receipt. It is about customer satisfaction 100% and that day it was not. I would appreciate it if something could be resolved about this as soon as possible.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".
4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:
- The specific location of the Burger King outlet.
- Date and time of the incident.
- A clear description of what happened.
- Any particular staff members involved.
- The condition of the food or facility, if relevant.
- Any communication you had with Burger King representatives.
- Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
- The outcome of your complaint with the company, if applicable.
- The personal impact of the issue, such as inconvenience, illness, financial loss, etc.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.
Overview of Burger King complaint handling
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Burger King contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click up if you have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 18 18 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click up if you have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 2 2 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number33%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click up if you have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click up if you have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click up if you have UNsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click up if you have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click up if you have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click up if you have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click up if you have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Support
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
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