Burger King
reviews and complaints

I was in you Clovis location on Herndon and Clovis Ave in Clovis CA and it took me over an hour as I'm still waiting for me food. I got in line at 6:17pm with 6 cars in front of me and did not leave until 7:34pm. An average wait time of over 20 minutes a car. Don't you have some standards of a cars wait time as a company? I believe it's called fast food for a reason it's suppose to be fast! If this was the only time this has happened I would not say anything but this happens every time I got to you stores in my area. I would like a call to at [protected] about this or I will never ever spend one more dime at your stores...

i called and talked to someone on 1-3-2021 and was told i would get a 20 dollar gift card sent to my e-mail and i have yet to recieve it. i have never had a problem with any of your restauraunts and am a little disappointed in the customer service . i hope this is some kind of mistake and if it is i am sure it will get resolved. again i love your food and would hate for this to make me choose a different fast food service.

The receipt which I received is unreadable and therefore I can't submit the numbers needed for me to receive a free Whopper.
I also wanted to let you know that the Impossible Burger is much better than the former Veggie Burger which your restaurant used to make. Please contact me at [protected]@yahoo.com
Thank you, Leisa Hudson Hamill

Hi, I am really upset with your gift card. I feel stupid giving a gift to my grandson and he calls me tells me that the gift card does not work!
I have the receipt and I really wish I would talk to you in person because it is unacceptable, I will never buy your gift card again but I want to know why it is not working? Please call me or let me know how I can check the balance of my and correct this situation.

we waited for a while, and asked to pull ahead, so the wait was longer then i would think for 4 whoppers when they are on sale and it was nearing lunch. i asked for cheese on 2 of the whoppers and didnt get them on any of them at all, and i diid not wish to sit in drive thru again and wait again jsut to tell them that and we live out of town so not worth the drive back in. they werent really freindly acting either, so i didnt want to deal with them again all for the cheese on the whoppers htat were missing it, and it costs a little chunk of money for the cheese that wasnt on it. they were piled with more onion then i have ever seen on a burger, it was over powering and not good.

Sayın İlgili,

09.01.2021 tarihinde yemeksepeti adlı internet sitesi üzerinden sipariş verdim (Sipariş numarası:[protected]). Verdiğim sipariş 1 saati aşkın bir sürede teslim edildi. Ancak gelen siparişim eksikti. Eksik olmakla birlikte daha önce hiçbir şekilde hiçbir restaurantınıza denk gelmediğim kadar soğuk ve bayattı. Siparişin geç kalması bir eksiklik muhakkak ancak bu belirttiğim soğuk ve bayat ürünler (özellikle patates) asla tahammül edemeyeceğim bir olaydır. Bu olayı yemeksepeti yetkilileri ile görüştük. Siparişin eksik olduğu teyit edildi ve tarafımıza eksik olan siparişI iade edeceklerini belirttiler. Bunu kabul etmek istemedim ancak yinede markaya olan inancımızdan tamam dedim. Bu mağduriyeti yaşamamıza rağmen ikinci siparişimizde 1 saate yakın bir sürede tarafımıza geldi. Yıllardır severek tercih ettiğimiz bu marka bizi bugün hayal kırıklığına uğratmış ve çok üzmüştür. Eksiklik telafi edilir ama yiyeceklerin buz gibi ve bayat olmaları kabul edilemez. Ayrıca eksik siparişin geri gönderilmesi telafi amaçlı erken gönderilmeliydi. Misafirlerimize karşı oluşan mahcubiyetimiz bizi çok üzmüştür. Bu yaşadağım mağduriyeti dilim döndüğünce ulaşabileceğim tüm mecralara anlatmaya çalışacağım. Bu olay çok can sıkıcı bir olaydır ve başka birinin yaşamasını kesinlikle istemiyorum. Tüm sorumlu arkadaşlar bu olaydan ders çıkarmalı ve müşteri memnuniyetinin ne denli önemli olduğunu anlamalıdır. Tepeden tırnağa bu yaşanılan olayı tüm personele okutmanızı arz ediyorum. İnsanların vaktini ziyan edip, moralini bozup ve soğuk gıdalar göndermek hiç doğru değil. Burger King ismi için ise hiç hiç doğru değil. Sorumlular kesinlikle bilgilendirilmelidir.

Bilgilerinize arz ederim,

Saygılarımla,

On January 9 around 9:25 my husband went over to burger king on RT 8 south in Butler, Pa. Came back over to where I work, had no reciept with him cause it wasn't in the bag. Therefore I didn't know if he had ordered the right thing. When I called over there, the manager on duty accused me of calling and complaining everytime he goes over there and if I don't like it when he comes back, than I should come over myself. First off all, this the second time I called. The first was, our was called when he came back across the parking lot. And now this time. Now I could of gotten of a my attorney three months ago when I really got sick after I ate your food but I didn't. Yeah I had all the right to that cause it was considered food poison and I had a doctor to back me up. The way I was treated was not called for and I will not be back.

On Wed., 1/6/22, I ordered two bacon cheeseburgers and a chicken sandwich. I had to wait, according to the ticket, 19 minutes before I got my order to my car. This is not the complaint. I realize with the ignorance of Covid-19, this may be the new normal. But my bread was moldy, only noticing after I ate half the food. This is not the new norm.