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CB Airlines and Air Travel Brussels Airlines Sending a ticket confirmation after the check desk was closed
Brussels Airlines

Brussels Airlines review: Sending a ticket confirmation after the check desk was closed

L
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5:37 pm EDT
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I have booked a ticket with Brussel airlines from Birmingham to Copenhagen and there was a delay in sending me my ticket confirmation I was trying to call them and ask them to send it. They send it half an hour before the flight took off the check desk was already closed 40 mn before. I have the emails from them which shows the time when I received the confirmation and tried to call them several times and talked to different people no one seemed to understand or even willing to help. They promised me a call from their supervisor but no one called back I called after 5 hours after promising to call me and no one seems to have taken notes on my case and no one knows anything. I asked if I can get the recording and they were not willing to help me get the recording since I want to press charges on the company. The worst service ever very poor English speaking who could hardly understand you or make you understand them.

I am still trying to get hold of someone whom I can speak to or someone who can help me get back my money.

Can any one help me.

The confirmation email was sent 15.57 and the flight was at 16.25

Desired outcome: Please refund or get in contact with me

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  1. Brussels Airlines Contacts

  2. Brussels Airlines phone numbers
    +32 22 006 234
    +32 22 006 234
    Click up if you have successfully reached Brussels Airlines by calling +32 22 006 234 phone number 4 4 users reported that they have successfully reached Brussels Airlines by calling +32 22 006 234 phone number Click down if you have unsuccessfully reached Brussels Airlines by calling +32 22 006 234 phone number 2 2 users reported that they have UNsuccessfully reached Brussels Airlines by calling +32 22 006 234 phone number
  3. Brussels Airlines emails
  4. Brussels Airlines address
    100-102, Avenue des Saisons, Box 30, Brussels, 1050, Belgium
  5. Brussels Airlines social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 19, 2024
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