The complaint has been investigated and
resolved to the customer's satisfactionResolved BooksRun — textbook buyback
resolved to the customer's satisfaction
Do Not Use this Company!!! I sent them 2 books to be bought back. They accepted 1, but "lowered" the "appraisal" of the second, more expensive book down to $0, yep, nothing, and said I had 72 hours to reply to the email to "deny" the appraisal or they claimed the right to the book and to pay me $0, yes, nothing, for my book. I have asked several times for my book back, offering to pay shipping. They claim that they "cannot" return the book, so either they sold it or the destroyed it, neither of which they had the right to do. Now they offer to pay me 10% more for my "next book buyback"... seriously, you steal my book, then you think I'm going to use you again? Or they don't think I will use them again, so they send me a "coupon", which means nothing. Oh and did I mention that I sent the email back 73 hours later? This fight isn't over but please, people, do not use this service!!!
The complaint has been investigated and resolved to the customer's satisfaction.