The complaint has been investigated and
resolved to the customer's satisfactionResolved BooksRun — book buyback scam-beware!
resolved to the customer's satisfaction
Total scam! We sent them our book from my daughter's summer college Psychology class which she used for the class and purchased through a legitimate seller. After receiving a quote from BooksRun we sent it off as they requested. Today I received their reply that it was counterfeit and won't pay us anything (0$)! AND we have to pay $8.9to get it back!! So they get the book or we end up paying them in the end??!! My 15 year old daughter used her own money from savings to take this college course over the summer, so she really wanted to get something back from the book- textbooks are expensive and she paid more than they quoted her anyway! So upset for her! Not sure I want to pay this kind of company any money- but they have the book hostage.
The complaint has been investigated and resolved to the customer's satisfaction.