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CB Travel Agencies and Tour Operators Booking.com
Booking.com

Booking.com review: Partner account & payments

J
Author of the review
9:42 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am a hotel owner and an official Booking.com partner.

Booking.com froze approximately $77,000 USD of my funds and suspended my partner account without providing any official evidence or verified customer complaints.

Real reservations where guests actually stayed were labeled as chargebacks/fraud without a fair investigation.

Customer support is completely ignoring my messages and provides no clear communication channel or legal explanation.

This has caused serious financial damage to my business and threatens my livelihood.

I am requesting an immediate investigation, release of my funds, and a fair resolution of this case.

Claimed loss: $77,000 USD

Desired outcome: Immediate release of my frozen funds, reopening of my partner account, and a fair investigation into this case.

Confidential Information Hidden: This section contains confidential information visible to verified Booking.com representatives only. If you are affiliated with Booking.com, please claim your business to access these details.

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    More phone numbers
  3. Booking.com emails
  4. Booking.com address
    Herengracht 597, Amsterdam, 1017CE, Netherlands
  5. Booking.com social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 12, 2026
  7. View all Booking.com contacts
Booking.com Category
Booking.com is ranked 1 among 54 companies in the Travel Agencies and Tour Operators category
#01 Booking.com Booking.com #02 Expedia Expedia #03 redBus redBus #04 Hotels Combined Hotels Combined #05 Guest Reservations Guest Reservations

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