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CB Travel Agencies and Tour Operators Booking.com
Booking.com

Booking.com review: Non existent apartmant

B
Author of the review
5:44 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The live us all day out with luggage and in 17:00 pm they send mesagge that previous gast demolish apartment and thay must cancel our reservation the booking still not have any answer and me my wife and child need to find new accommodation theat was very stressful and no sign of booking to solve this problem and I within theat I will never yousing Booking again

Claimed loss: Over 500 pounds

Desired outcome: I would appreciate a response and refund

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    More phone numbers
  3. Booking.com emails
  4. Booking.com address
    Herengracht 597, Amsterdam, 1017CE, Netherlands
  5. Booking.com social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 30, 2025
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Booking.com Category
Booking.com is ranked 1 among 60 companies in the Travel Agencies and Tour Operators category
#01 Booking.com Booking.com #02 Expedia Expedia #03 redBus redBus #04 Hotels Combined Hotels Combined #05 Guest Reservations Guest Reservations

Most discussed complaints

this is a scam!
4
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 Unacceptable accomodation
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(opinions to this review)
 Booking a hotel room
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