CB Travel Agencies and Tour Operators Booking.com Complaints #2-21

Booking.com review: Flights customer service

Paula Fancini-Hooper of US

Jun 17, 2026 9:28 am UTC

Verified customer

Featured review

2/6/26 found internal Egypt flights on Skyscanner and booked through the Booking.com link. 3/6/26 money taken (cleared) from my credit card. To date, and despite trying to contact Booking.com through their messaging and AI phone service, I still havent received a confirmation number. (Yes, I have checked my junk email). Cannot get to speak to a person. Messaging and AI phone just want a confirmation number or for me to click on the booking in my account. I havent received a confirmation number and the booking isnt showing on my account. Fed up with the constant respnse being: send us your confirmation number. I'm sure speaking with a person would resolve this issue one way or another, but this option isnt available. Farcical.

Desired outcome: I just want a confirmation number and for the flights to show in my account!

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Booking.com Contacts

Booking.com phone numbers

+44 203 320 2609

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International

+1 (888) 850-3958

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United States

+44 208 612 8000

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9%
Confidence score

United Kingdom

+353 14 283 000

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Ireland

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Australia

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New Zealand

+43 120 5550

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Austria

+32 22 075 800

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Belgium

+45 33 443 340

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Denmark

+358 961 291 700

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Finland

+33 153 251 312

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France

+49 211 9098 5000

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Germany

+39 683 365 700

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Italy

+47 21 052 300

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+48 224 892 000

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Poland

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100%
Confidence score

Portugal

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Sweden

+41 442 003 850

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Switzerland

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China

+852 29 558 700

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Hong Kong

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33%
Confidence score

Malaysia

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Philippines

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Singapore

+27 216 812 520

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14%
Confidence score

South Africa

+886 287 268 300

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Taiwan

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60%
Confidence score

UAE

+54 115 296 5600

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Argentina

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Brazil

+52 555 047 1800

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Mexico

More phone numbers

Booking.com emails

customer.service@booking.com

100%
Confidence score: 100%

p.downham@booking.com

Booking.com address

Herengracht 597, Amsterdam, 1017CE, Netherlands

Booking.com social media
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Jun 26, 2026
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