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Booking.com review: Cannes apartment stay

M
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12:14 pm EDT
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Booking.com booking reference; [protected] Pin; 1560

Cannes Apartment booking dates; 30th April 2024-9th May 2024.

The Owners of this apartment have used photos of the Mondrain Hotel and give the impression that these Hotel pictures g Garden area- lit pathway and front of Hotel are linked to their apartment. This is a TOTAL case of deception to entice NON REFUNDABLE BOOKINGS for their apartment. The Eider apartment is about 10 yds from the above hotel. The Use of the Hotels address in Cannes is incorrect. There was a previous comment made on the Booking.com about this deception which apparently Booking.com have ignored.

We had to endure 6 days of work at different apartments from 8am until 5pm. The workmen were using drills into the wall- even on a Sunday morning. My Wife and I are near 70 yrs of age -had to leave the apartment each day and not return until after 5pm due to the incessant wall drilling and tracking.We have request a £350 rfund as our holiday stay has been ruined by the above deception and problems with our apartment stay. To date Booking.com have not made any comment.

Claimed loss: £350

Desired outcome: Refund of £350 plus Rewriting of Booking.com apartment Entry.

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