Booking.com review: Cancel registration to booking.com and pay back the customer who paid them.

I have tried to register to booking.com as a property owner. I saw the mock ad at first but I was not done fixing my advertisement. Then on another date, when I tried to log in again to complete the creation of my profile, I could not log in. The username and passwords were not working. I tried several times to contact them but they only have the automated customer service. One time I was able to contact via phone (take note, I spent money on overseas call), they would not reset my account because I could not give them the PIN which they said they are sending to my registered account. I cannot remember my registered account because I have a number of email addresses.

All that time, some tenants were already looking at the property. Booking.com is sending me these notifications but when I click them to respond to the customer, I cannot log in. I do not have control even to accept or decline the purchase. Now, a customer went to my property saying she is supposed to stay at my property because she already paid booking.com. I told her I did not get paid. I cannot even log in to my account. I wanted to cancel my registration but booking.com does not provide a way to opt out. I have posted a picture of the advertisement and the guest message to me which I cannot reply to.

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