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Booking.com review: Fraudsters!!!

amarriner of Victoria, CA

Dec 16, 2025 6:45 pm EST

Featured review

I paid $3316 a month in advanced, confirmed by the property and booking.com, on arrival at the property no reservation and certainly no large condo unit with large balcony/terrace as shown on booking.com.

The property denied the listing and claimed booking.com hadn't paid them!

Booking.com refused to provide a refund claiming it entirely the property decision!..yet booking.com i paid you not the property! corrupt.

I was offered a small dirty unit by the property trying to get out the the situation see pics, small unit broken window air con and certainly no large balcony!...as advertised see last picture

Century Sphire Makati City Philippines

Recommendation: Booking.com dont check or carry out due diligence on their listings, so properties are very differnet to whats is described, once you paid your done!! no recourse, customer service just confirm they screwed you over!

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100%
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customer.relations@booking.com

100%
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Support

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100%
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Support

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Booking.com address

Herengracht 597, Amsterdam, 1017CE, Netherlands

Booking.com social media
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Dec 17, 2025
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