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Booking.com review: Booking collaborating with thiefs!

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6:23 am EST
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I made a reservation via by booking for 2 rooms with the Reservation number : 6479.252.870
On the date of the 26 July I had made a reservation for my soon Attila Nagy 2 room at the Hotel Km 0 Romanian beach hotel at Costinesti via by booking (4 person : 2 adult and 2 children) for 4 nights.
On the date of the 29 July the (lady) owner of the hotel contacted us to tell us that we need to pay it before the holiday start and that she gonna send me the 2 invoices (for each room one) nr.1110 and nr.1111
So on that evening I payed her the amount of 2 x 280 € from the Dutch business bank account of my future husband and than I sent to the lady the prove on Whatsapp. Because the invoices was with Romanian (RON) amount I was sure that can take maeby maximum of 1 or 2 day till the Conversion beetween the 2 banks gonna be made from € to RON
But now is passed 4 Months from the transaction date... and the Booking still don't help me to recover the amount, even if I had called them many time and send them emails, proves and bank account proves.

From that moment I asked her on each day via by phone and also in text messages if she received the money, but she always answered with no she didn't.
When she answered me in the same way with no also on the 4 of August I started to panic, because the next morning is started the holiday of my soon. So the lady offered me to let my soon and the other 3 person to go, and he can pay there at the reception one more time the same 2 rooms and she gonna transfer me back the amounts when is gonna enter on her bank account. But she didn't transfered anything till now..
So after the check out of my soon on the 9 of August I texted her again and asked her nicely if she received the amounts... The answer was negativ
We paid the same accomodation 2 times : once via by dutch ING bank account and second with dutch Rabo card at the reception of the hotel straight away to the owner.
But the owner denies receiving the first time transaction amounts.
I called to the bank in Romania where the lady have the business account and they suggested to me to go to Police and give statement against the Hotel km 0 and make also bad reviews on the internet so everyone find out about this... But I rather contactedBooking to try to fix this issue first, and not to make bad straight away.

I realy hoped in a friendly and amicable way to solve this issue all this long months, but the Booking remained silent and prefered to cooperate with a thief.

Shame on you Booking!
Specialy because we as a family had made more than 250-300 reservation on you web page the last one and half year.
Now, I do not reccomand it to nobody! Better use other accomodation web pages.

Recommendation: NOT RECCOMANDED !!!

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