CB Travel Agencies and Tour Operators Booking.com Complaints #22-41

Booking.com review: Avoid Booking.com. They manage customer service only with AI agents.

Bruce Cameron of US

Feb 19, 2026 11:44 pm UTC

Verified customer

Featured review

Booking.com 's customer service line routs to an Ai agent that stonewalls customers from reaching a live agent. I needed help finishing a booking after the host accepted our booking request but the Ai agent could do nothing without a reservation number which I did not have yet. Booking.com is a joke. Complete inability to resolve simple questions. They lost a $3500 sale to Airbnb. Avoid Booking.com at all costs. Use Expedia or Airbnb.

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Booking.com Contacts

Booking.com phone numbers

+44 203 320 2609

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International

+1 (888) 850-3958

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United States

+44 208 612 8000

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8%
Confidence score

United Kingdom

+353 14 283 000

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Ireland

+61 292 559 200

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Australia

+64 93 004 670

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New Zealand

+43 120 5550

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Austria

+32 22 075 800

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Belgium

+45 33 443 340

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Denmark

+358 961 291 700

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Finland

+33 153 251 312

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France

+49 211 9098 5000

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Germany

+39 683 365 700

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Italy

+47 21 052 300

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Norway

+48 224 892 000

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Poland

+351 211 208 000

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100%
Confidence score

Portugal

+46 851 758 000

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Sweden

+41 442 003 850

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Switzerland

+86 216 080 7200

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China

+852 29 558 700

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Hong Kong

+60 322 967 800

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33%
Confidence score

Malaysia

+63 29 882 000

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Philippines

+65 66 033 400

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Singapore

+27 216 812 520

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14%
Confidence score

South Africa

+886 287 268 300

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Taiwan

+971 44 358 200

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60%
Confidence score

UAE

+54 115 296 5600

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Argentina

+55 113 956 4000

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Brazil

+52 555 047 1800

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Mexico

More phone numbers

Booking.com emails

customer.service@booking.com

100%
Confidence score: 100%

p.downham@booking.com

Booking.com address

Herengracht 597, Amsterdam, 1017CE, Netherlands

Booking.com social media
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Oct 24, 2026
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