The complaint has been investigated and
resolved to the customer's satisfactionResolved Blue Mountain e-Cards — can't contact customer service
resolved to the customer's satisfaction
Blue Mountain is a good site for sending e-cards, but it is impossible to get in contact with customer service when there is a problem. Isn't that illegal??
I changed my e-mail address on their site from my work e-mail to my home e-mail address. However, I'm still receiving "reminders" from them on my work e-mail address. How I love being reminded of Fathers' Day! NOT! My father passed away many years ago.
In April before my yearly membership expired they began bombarding me with e-mails saying that my membership was ending and indicating there was some problem with renewal (which there wasn't), and then renewed it anyway. Again, there was no way to contact them to straighten it out.
How can a company stay in business when there's no way to resolve problems with customers?? There's not even an address to send snail mail to!