SpeedyPin reviews & complaints
SpeedyPin complaints 18
SpeedyPin - Recharge of calling card
TMHUDA8HPJIH 8/25/20 date
Product/PIN# Recharge New
PIN Do Not
Repeat Repeat Order
I recharged card that had previously worked and then recharged again as I could not get the card to work and we had a tragic death in the family and needed to be able to communicate with our family.
Now when I call using the card, it will start to tell me my balance and in the middle of that word, will switch over to a recording in another language and then switch over to music. Does not connect.
I have left voice messages, emails and no response.
I would like this resolved or my money refunded.
SpeedyPin - phone card
I recharged my phone card, assuming I would retain the same kind of service I had had until then. I was mistaken. After the recharge, nothing worked. I had to use different access numbers, none of which allowed for pin-less dialing, which I had before. Trying to reach customer service was frustrating--I have left numerous messages, and no one has gotten back with me. My rates went up, I lost pin-less dialing, and have not been able to reach anyone at customer service. THIS IS UNACCEPTABLE! What recourse do I have?
SpeedyPin - Poor quality
Every product I purchased for calling a cell phone in Taiwan has been horrible quality. I would get exactly 3 minutes of talk time and then it would disconnect. This occurred with every access phone # I've tried. Despite the name of the different calling cards, every card I purchased had the same list of access phone #s and same recording (men's voice with brittish accent). When I call it works fine for 3 minutes and then disconnects. Each time this occurs I am penalized by a service fee. Do not use speedypin it is a ripoff & will just cause you endless frustration.
SpeedyPin - Does not work with VoIP Home service
When you buy a phone card the purpose is to use it. They need to make sure they put boldy on their website that it does not work if you do not have a VoIP. So if you have Magic Jack, Vonage, Lingo, or any other type of internet based/ digital phone service you will not be able to use it and they felt no reason to refund my money. Their only reason was becasue if the cusotmer has a VoIP it will not work. Did not offer any other type of resolution. Needlessly to say that the representative hung up on me and did not even call me back. Very poor cusotmer service as I called back I dont know how many times, got their voice mail, and NO ONE EVER CALLED ME BACK!
SpeedyPin - not as advertised/bad service/everything else you can think of
i bought a $20 calling card to south africa. it advertised 8.9 cents a minute and for $20 i was getting 232 minutes. i spoke for 56 minutes and then got disconnected. when i tried to use the card again, it said i had insufficient balance. i called speedypin support and they said they'll fix the problem. 30 minutes later, i tried the card again and it said i have $6 credit. say what? i did the calculations and 56 minutes at 8.9 cents a minute is approximately $5. i called their customer support again and a lady said they'll fix it again. the next day, i tried the card again and it still said $6. i called their support for a 3rd time and spoke to a lady named Cecilia. she apologized and all that crap and said it's not right. they have a log that said i only used 56 minutes so she'll send the report to the techs to fix it. of course, today i tried the card again and it's at $7. so basically, i paid $20 to use $13 worth of minutes. what a great deal eh?
don't buy from them, don't trust them... as customers we need to make sure they stay out of business for ripping people off.
SpeedyPin - Fraudulant Billing
I purchased a Just Call calling card from SpeedyPin.com. I intended to use it to make calls to Mexicali, Mexico. The site stated that the specific rate to landline calls to that city was $.019 per minute. I made several calls and didn't keep exact track of minutes used and balance. I became low on funds and attempted to recharge the card. they told me that since I was a first time user that they would have to contact me within 12 hours to verify my identity. I thought fine, better safe than sorry. I then proceeded to use my remaining $2.44 to place a call to a landline in Mexicali, Mex. The call lasted 32 minutes and 31 seconds, including the time it took for me to enter my PIN and dial the number. At the end of this 32:31 call, I checked my balance again. I had $.68 remaining. A quick calculations told me that I had been charged $.055 per minute or nearly 3 times the stated rate. I then promptly sent them an email telling them to refund my purchase and credit my Paypal account. I will let you know what happens with that. THIS COMPANY IS A FRAUD> STAY AWAY!
SpeedyPin - Stay away
So after looking through hundreds of sites for a calling card, I decided on SpeedyPin.com. Bad idea.
My calling card was completely unusable. The call quality made it utterly impossible to talk.
I know that they don't make the cards that they sell, but there's absolutely no excuse for selling such useless products. And everything they sell is nonrefundable, so you're completely out of luck unless you take the time to read the company's big list of disclaimers before hand.
They ignored every attempt I made at asking for a refund or a change of card, from one that I couldn't even use one minute of. Now I have hundreds of useless minutes remaining.
Maybe actually have some decent products on their site, but don't even bother with the ones that seem a good deal. You won't have a second chance to change to a better card. They'll give you no warning that the product is UNUSABLE.
If you're looking to buy a pin calling card, make sure it's at least from an honest company by checking if there are complaints on this site. Don't make the same mistake I did.
SpeedyPin - Rip off
FU SpeedyPin Scammers you ### sucking ###s! Piss poor connections (if connected at all), eats minutes, so called cheap minutes are NOT CHEAP as you are paying 2 or 3 times advertised rates!
SpeedyPin - Scammed!
DO NOT PURCHASE calling cards from SPEEDYPIN.COM (AKA SEEDYpin).
It is a total rip-off. I purchased a $20 international card from them and have actually made a 10 minute call which was dropped. I have tried over and over to call the same number and cannot make connection. My balance drops each time I try to make the call. I have 6 dollars left on it and have only actually used it for 10 minutes. I can, however, call the same number on my other calling card I purchased at Walgreens EACH AND EVERY time I dial the number. I have contacted speedypin by phone... the customer service number listed rarely answers your call. I got lucky once and they did answer and they did not help at all. They told me to call customer service number of the actual card I purchased from them which was STI MUCHACHO. So I called STI, they did not help either. They gave me a very small "partial credit" back to my card, which now has been eaten up all over in further attempts to use the card. I have sent emails which they do not respond back to you. I have made many calls and either A. NO ANSWER or B. NO RESOLUTION.
They should be a class action lawsuit. Be sure to file a complaint on SPEEDYPIN with the FCC. Now that i have voiced my complaint, I can only assume the next step speedypin will make it the CUT AND PASTE response from the company as I have read in response to other complaints. BLAH BLAH BLAH. What crooks!
SpeedyPin - Scam company - please don't use it!
They are really Scam. I bought a $5 phone card actually I paid $6 According to their list I could make phone call to Tehran for 2C per minute. After I first use I figure out they charged me 12C per minute. I call customer service about that issue, after almost 15 minute on hold I describe the problem for their Rep, he said there is problem and it going to be fixed for you within 1 hour, next day I try the phone card it was exactly like before I mean remaining minutes hadn't be changed, I call them again they said he's going to make a clime and send it to front office to fix the problem within 24 hours.. / after almost 30 hours nothing happened. for third time I call them he repeat every thing exactly like before but with more death time, 48 hours! I told him I'll sue your company, He replied me " It never gone Happen". Before i buy that phone card I search for them I found then on "wikipedia.com" that's why I trust them, now I'm pretty sure they wrote it by themselves to fake people. It was really bad experience that I had with them they charged me 4 more times. They sell phone card with several names that one I got was "JUST CALL".
SpeedyPin - No customer service!
Speedypin.com has now promised me for three days in a row that they will "credit" my PIN number with the amount due me. It still hasn't happened. The first day they promised the credit will take up to 24 hours because they are busy. The 2nd day, they were having trouble with their own phone system. Today, their computer is not working properly.
FUNNY! It seems that their computer is working well enough to take more orders over the internet. Just not well enough to actually deliver the goods they promised. I suspect that my $$$$ has been completely stolen by this unscrupulous company.
DO NOT EVER BUY ANYTHING FROM THIS COMPANY -- SPEEDYPIN.COM -- WHICH ALSO OPERATES UNDER THE NAME -- EFULLFILLMENTPARTNERS.COM --
THEY ARE A BUNCH OF CROOKS!
SpeedyPin - Rip off!
I've contacted their supposed "100% Guaranteed" customer service line... They can't (or won't) remedy my problem. I called the UK cell phone (for which I supposedly get charged $0.09/min rounded to the nearest 3minutes). The phone was "off" and I got the recording from the cell phone service... total elapsed phone call time:
SpeedyPin - Ripoff phone cards!
As noted by others, these guys consistently offer low-cost phone rates, then fail to deliver. Then, rather than drop the failing products or correct the rates, they continue to bait naive customers such as myself. I gave them the benefit of the doubt several times. Got thoroughly burned for trusting them. Their "guarantee" is worthless, as is their word.
My advice: avoid SpeedyPin.
SpeedyPin - Sell crap phone cards from crap companies!
When i went to the website the first time i decided to do some research about them first. I found a website posting complaints and some back and forth between a customer and the customer complaints department. The department claimed to take care of everything if you just voice your complaint to them. Well, in hopes that i wouldn't be scammed in the first place, i bought a card from them. First of all, i was charged more than i should have been per minute. Second of all, after a week of not using the card, i lost about half my credit, maybe more. I sent an email to the complaint dept and they were nice about getting back to me and even called me. They gave me a card with enough credit for one hour's worth of call time (my credit lost was probably worth 3-4 hours of call time) ... I was expecting follow up because they said they were going to retrieve records from the other company. Speedypin doesn't sell their own cards, they sell cards from other companies. Expecting follow up, it never came. I contacted them again via email, and they gave me a number to contact the company that ripped me off. The responsibility was off their shoulders, they gave it to the other guys. Now, granted they went to some small length to make things right, but not nearly to the extent that they say they do. I understand that the phone cards are not their own. But if they are selling them, and claiming customer service, then they should make good on that, and maybe they shouldn't sell crap phone cards from crap companies.
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