The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Bloomingdalesnot able to use gift card

Tried to use a $200 gift card on online. got all the way to checkout when Site would not accept card number. call to services indicated "$0" balance. service worker said the card would have to be reissued. 7 to 10 working days!!! this is the holiday season when we need it. found her demeanor very dismissive when I asked for expedited service. Name of Shantina. never again purchase a B gift card. first time I tried to use it, too.

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