Bloomingdale's review: lost items and will not return

On 12/30/15 I inadvertently mislabeled returns to Bloomingdales and Sak's 5th Avenue. Sak's promptly returned the incorrect item to me with a letter stating it was not their item. This is when I was first made aware of my mistake. Thinking it would not be long before Bloomingdales would do the same thing with the incorrect items they received. On 1/20/16 I contacted Bloomingdales customer service via email which generated an incident number [protected]. An auto generated response said I would hear from them within 48 hours. I never received a response and called customer service on 1/22/16. I was told there were notes regarding the issue and that they were shipped back to me. On 1/23/16 I received a response to my original inquiry stating they were sending a request to the warehouse to locate the package and send them back to me. Confused by the conflicting information I responded that I was told they were already sent back. As you can see by the attached documents, I have had numerous responses that had nothing to do with the matter I was requiring about and more conflicting information on the status of my issue. I have sent an email to the attention of a supervisor as well as a complaint on the corporate headquarters site about this issue.

It has been over a month since this circus started and I am now running the risk of Sak's not accepting the merchandise even if I do get it back since it was on sale and purchased on 12/22/15.

Bloomingdales received my package via UPS Tracking 1Z6A5769090215884
Received by Larry at 6:05am on 1/6/16

The package contained:
1 pair of Alexandre Birman Olga Colorblock EEL/Calf Pump Size 9
1 Pair of Stuart Weitzman Queen Purple Snakeskin Embossed Leather Pumps Sz 7.5
Total Value $620.37

I would like the items returned or a check in the amount of $620.37 within 7 business days.