Bloomingdale's

This site is dangerous like a drug. Great prices the best customer service in the world, and good shipping. It use to be fantastic shipping but they switch to sure post with the USPS- which means post office issue ( have you tried dealing with the post office? Its not good). Other then sure post bloomies is the best!

There is not a store in my area, therefore I have to order online only. Anything that I have ordered has came in perfect condition. Also, if I need to return an item it is never a problem. If there is a problem and you call customer service, they are ALWAYS helpful and nice which is very unusual now a days! Thank you Bloomingdales!

There are some things that remain the same price no matter what store you shop. That said, when you apply for a loyalty card, you get perks with your purchases, specifically Clinique and other mid-shelf cosmetics. Bloomingdale's also offers free returns. Items arrive in a box outside a very nice inner box with tissue paper and a ton of sample in which you get to choose which ones.

You can recover some of your money spent for the purchase and also you will get 5$ to your account. To do this, follow the link and register online Extrabux. Extrabux makes it easy to earn cash back and find coupons at the stores you love. After you create a free account, simply click to a store from extrabux and make a purchase. In 1-7 days, your cash back will be added to your Extrabux account. Go to link bit.ly/1wGq3vU

I have only placed maybe 2 orders from them, but I have been pleased when I did. It is expensive, but good quality. I was looking for an Autumn Cashmere sweater, which is a "high-end cashmere". I was finding the same sweater that I wanted on different sites. I got the best deal from Bloomingdales. It was priced considerably less than the other site I checked with. I have had this sweater for years and it is still in good quality. It is holding up well.

We just purchased a $10,000 Kluft mattress at Bloomingdale's. We decided to shop at Bloomingdale's after we learned that they are one of the few retailers that chose not to drop Ivanka Trump's line. Good for them for not getting swayed by the media hysteria. We will never shop at Nordstrom's and Neiman Marcus again, which is where we typically went. While we were in the market for a new mattress, we did not even realize Bloomingdale's sold mattresses until we stopped in to support them. Thank you for sticking to your principles! You have made a new lifetime customer out of us.

At the suggestion of a Nordstrom clerk I went to the Fashion Valley Bloomingdale's dress department. An extremely young woman, Sarah Duland assisted me, taking me to various dress departments to find a perfect dress for Grandmother of the Bride. They did not have my size in that store. After searching who might have my size, she wrote the dress manufacturer, dress number, plus, the telephone for the New York Bloomingdale's that did have my size. I was fortunate to have a very personable young man help me, and am awaiting the size 12's dress arrival. I could NOT HAVE asked for better Customer Service! Thank You Sarah and Bloomingdale's. Adios Nordstrom (no customer service there any more!

Managers at Bloomingdales Boca have insulting and inappropriate nick names for their employees and staff.

They feel they are above their salaried employees. They are superficial and materialistic. Without their salary they couldn’t afford the products.

Get ride of all your mafia boss managers at Boca that cover things up for each other.

They Don’t follow the right code of ethics only to secure their deep pockets and own salary.

Corruption at its finest in the management team.

I have tried several times to contact a customer service agent whom I spoke to a couple of weeks ago. She had assured me she would call regarding a credit card issue that needed immediate attention. Because I had not heard from her, I tried to call Customer Service, which is laughable.

The automated system does not ALLOW YOU ANY OPTION TO SPEAK TO ANYBODY.

Please provide me with a postal mailing address so that I can forward this complaint to their management. They have the worst customer service I have ever encountered.

I applied for a Bloomingdales credit card in the Riverside Square mall while shopping at the store on June 25th.

After several weeks, I called the customer service number on my bill (Yes, they were able to send me my bill but, not the card). After waiting 7 minutes, I was able to finally get an operator on the phone. She promised she would ship a replacement card immediately on July 19.

It is now August 7th and I do not have a card. I called customer service today and this time I had to push buttons for six minutes before I reached an operator. Again, they could not tell me why my card had not arrived and offered to send ANOTHER CARD without figuring out why the two previous cards were never sent.

I refused the replacement card and closed the account. If they can't correct a simple mailing and make it impossible to reach someone live, I don't want to do business with them.

I recently bought a MCM purse from Bloomingdale's website, but when it arrived, I noticed a scratch on it. I decided to return it and was told that a replacement would be sent out. However, after waiting for a while and talking to several customer service representatives, I found out that they had just refunded my money instead of sending a new purse. This was frustrating because I had used a $340 gift card and charged the rest to my credit card. They credited the $340 back to my account, but it was a hassle to get it done and I had to talk to over 5 people.

At this point, I was really irritated with Bloomingdale's and just wanted to cash out my credit and be done with them. However, last night, I saw that the credit had posted to my account and decided to give it one more try. I made a purchase and it went through, but a few minutes later, it was canceled. I couldn't understand why they couldn't apply my $340 credit to the purchase, especially since it was showing up on my account. I was very angry and disappointed with Bloomingdale's, and I know they probably don't care, but I decided to close my account and take my business elsewhere.

Overall, I was really let down by Bloomingdale's. I expected more from them and was disappointed by the poor customer service and lack of communication. It's a shame because I used to be a loyal customer, but now I will be shopping elsewhere.

I recently made a purchase on Bloomingdale's website for my dad's birthday gift. I ordered a jacket in size small on March 7th, 2022, and to my surprise, it arrived on March 11th, 2022. I was thrilled to receive the item so early, but my excitement was short-lived when I discovered that Bloomingdale's had sent me the wrong size. Instead of a small, I received a medium, which only cost $46.88, while I paid $62.50 for the small size. I feel like Bloomingdale's overcharged me!

If Bloomingdale's wants to continue doing online business, they need to handle inventory issues better than this. Why would they send out an item that the customer didn't order and hope that the customer will accept it? Overcharging customers and hoping that they won't notice is not a good business practice. It would have been better if they had just canceled the order and notified me. This would have saved me the trouble of returning the item and the cost of shipping it back to them. It would have also saved them the hassle of dealing with an upset customer.

Now, I have to go through the returning process, pack the item in a box, drive to UPS for drop off, and hope that Bloomingdale's will receive my package so that I can receive my money within two weeks. This is a lot of trouble for something that could have been avoided if Bloomingdale's had handled their inventory better. I hope they learn from this experience and improve their online business practices.

Bloomingdale's is a retailer that you should be cautious about when it comes to your consumer needs. I have had numerous experiences where I placed orders on bloomingdales.com and received items that were clearly used. Accessories were not in their original packaging, had fingerprints all over them, and were dirty. Makeup accessories were opened, and makeup was clearly used with imprints from brushes and sponges visible. Boxes were ripped from previous purchasers opening the items, and certain items were missing pouches and cases that certain brands are required to come in. Bloomingdale's quality control has spiraled out of control, and this company clearly doesn't have its customer's best interest in mind. Bloomingdale's, what are you thinking sending your customers used products? If we want used, we'll visit the local thrift store. We come to Bloomingdale's for authentic and quality products, and we EXPECT them to be NEW and UNUSED. Figure out what you're going to do with your returned items, but please, don't take your customers for fools. You know better.

Bloomingdale's is a store that I would not recommend purchasing anything from online. As one of their Top of the Line retail customers, I was extremely disappointed with the service I received. I made the mistake of buying a pair of expensive earrings online for an event that had already passed. However, when I received the package, I found that they had sent me the wrong earrings. I immediately contacted Bloomingdale's and returned the wrong earrings they had sent me. They assured me that the earrings I had ordered were in stock and that I would receive them in 2-3 days.

Since then, I have been trying to contact customer service repeatedly, but to no avail. It has been almost a month, and I still have not received the earrings or my money back. The last time I spoke to customer service, they told me that they would not reimburse me for their mistake, nor would they send me the replacement earrings. I was extremely disappointed with the way Bloomingdale's treated me. They were rude and unprofessional, and worst of all, they pocketed my money and did not deliver the earrings I had ordered as promised.

I have decided that I will never order anything online from Bloomingdale's again, and I will not shop with them in the future. It is unacceptable to treat customers this way, especially when they are loyal customers who have spent a lot of money at their store. I hope that Bloomingdale's will take this feedback seriously and improve their customer service in the future.

UPDATE: After a month of waiting, I finally received a refund from Bloomingdale's. While I appreciate that they did the right thing in the end, it should not have taken this long to resolve the issue. I hope that Bloomingdale's will work on improving their customer service so that other customers do not have to go through the same experience that I did.

My experience at Bloomingdale's was pretty good, but if you run into any problems, don't expect much help. I bought a really nice sofa in May, or so I thought. After only four months, the cushions started to fail. I don't know why, it couldn't be my 110 lb body! I called the store and we went back and forth for a while. Eventually, they sent someone out to take a look. The specialist agreed that the sofa was defective and offered to insert foam to help support the cushions. But, since the sofa was so new, I was worried about the overall quality of the piece. I asked for a refund based on the defectiveness of the sofa, since it had been discontinued. They agreed to it, but then management changed their minds and only offered foam inserts. I don't know why they went back on their word.

Most sofas come with a manufacturer's warranty of a year for the fabric and foam, so I'm looking into that. I just don't understand why the store was so unwilling to help. Thanks for taking my money, Evelyn (the sales associate).

I mean, this isn't Value City. I shop at higher-end stores for the service, especially if I need it! I would have been better off at Value City. What a waste of money.

I recently made a purchase on bloomingdales.com for a watch that cost me just over $100. The day after I placed my order, I received an email from the company requesting that I call their customer service department to provide additional information about my billing address. I promptly called them, but unfortunately, I was put on hold for a lengthy 25 minutes before someone finally assisted me.

To my dismay, I was informed that my order had been cancelled because they were unable to verify the billing address I had provided with the one on my debit card. I was shocked because I have been using this debit card since my college days and have lived in the same house since grade school. I have even purchased plane tickets to Europe for $1000 using this exact address and debit card without any issues.

Despite my frustration, I verified all the necessary information for them, including my name and card number. I was transferred from the billing department to customer service and back again several times until they finally assured me that they would put in the order again. However, to my disappointment, I received another email the next morning stating that my order had been cancelled yet again.

This experience has left a sour taste in my mouth, and I have decided that I will never shop at bloomingdale's again, whether online or in-stores. The entire process was just terrible and not worth the $10 I would have saved.

I recently had an experience with Bloomingdale's that left me feeling quite disappointed. I placed an order and was hoping to receive it as soon as possible, so I inquired about next day delivery. Unfortunately, I was informed that this was not an option. Instead, I opted for express delivery in two days. I placed my order on the 14th and was expecting it to arrive on the 17th. However, the order was not processed until the following day and did not arrive on the 17th as I had paid for.

When I contacted customer service, I spoke with a representative named Silvena. She seemed unsure of what to do and was not able to offer any solutions. I was quite upset, as the item I had ordered was for my brother's wedding and I needed it in time for the event. Silvena was more focused on offering a refund than on finding out what had happened to my order. I was frustrated that she did not seem to care about my situation.

When I placed my order, I had specifically asked the representative multiple times if I would receive my item on time. She had assured me that it would arrive on the 17th, so I was understandably upset when it did not. I felt like the store's representatives were only interested in making a sale and earning their commission, rather than providing good customer service.

In contrast, I have always had a positive experience with Nordstrom. Their representatives are honest and upfront about delivery times, and I have never felt misled or disappointed by their service. If you are looking for a store that you can trust to deliver your items on time and provide good customer service, I would recommend Nordstrom over Bloomingdale's.

Bloomingdale's is a store that is owned by Macy's, and let me tell you, the website is just as bad, if not worse than Macy's. I tried to place an order on November 11th, 2015, and boy was it a hassle. You can't change the billing and shipping address to two different addresses, so I got a call from the fraud department. I called the fraud department, and they told me that they cancelled my order because the billing address didn't match the one on my card, but I had no way to change it. I reordered the item, but two days later, I received an email saying that the item I ordered was cancelled because it was out of stock. I went back online, and the item was back in stock, but I was stuck in this circle of trying to change the billing address and the separate shipping address, which couldn't be done. Then, the website told me that the item I was trying to order was no longer in stock. I was working from my laptop and my phone, and I was able to submit the order on my phone, but without being able to change the billing address, so I'm sure that the order will be cancelled. It feels like I'm in Groundhog Day! Honestly, I don't think the hassle of the website is worth anything I could possibly want.