The complaint has been investigated and
resolved to the customer's satisfactionResolved Bloomex.ca — terrible service - non delivery
resolved to the customer's satisfaction
Tried ordering flowers from bloomex. Ca for my wife's birthday... Order never arrived. Called customer service 5 times... They claimed the card used was declined - but when I called visa, no attempt was ever made to bill the card.
The real problem here is that phone calls are answered by a call center that can't help you at all.
They send 'messages' to 'production'...
Also, they can't tell where an order is at any given time.
So they just refunded me for an order that was never charged... Ugh.
The complaint has been investigated and resolved to the customer's satisfaction.
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